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community health worker resume example with 5+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Dedicated healthcare professional adept at coordinating training, paperwork and specific community-based resources. Exceptional communication and planning abilities with an organized and thorough nature.

Experienced Community Health Worker with over 6 years of experience in community based healthcare and navigation. Excellent reputation for resolving problems and improving customer satisfaction.

Effective at developing classes and materials to educate community members on chronic disease management and health improvement strategies. Versed in available resources with skill in supporting individuals navigating healthcare programs. Positive, upbeat and friendly with good relationship-building and conflict resolution skills.

Compassionate Community Health Worker with 10 years of experience in fast-paced positions. Committed to helping community members improve wellness through hands-on support and education.

Skills
  • Assignment management
  • Healthy living plans
  • Medical assessment mastery
  • Report preparation
  • Informational materials
  • Community-based resources
  • Reasoning ability
  • Chronic illness understanding
  • Public outreach
  • Schedule Coordination
  • Excellent Communication
  • Teamwork and Collaboration
  • Data Entry
  • Interpersonal Communication
  • Decision Making
  • Referral coordination
  • Behavioral assessments
  • Individualized instruction
  • Team Building
  • Organizational Development
  • File and records management
  • Training and mentoring
  • Problem-Solving
  • Planning and Coordination
  • Crisis Intervention
  • Family and patient education
  • Patient Assessments
  • Case management activities
  • Patient Intake
  • Counseling techniques
  • Mental health support
  • Crisis Response
  • Dual diagnoses expert
  • Biopsychosocial assessments
  • Anxiety disorder expertise
  • Intervention planning
  • Learning disability awareness
  • Skilled in intake interviewing
  • Needs assessment
  • Case management proficiency
  • Psychotropic medications knowledge
Work History
01/2022 to Current Community Health Worker Comprehensive Community Health Centers | Los Angeles, CA,
  • Targeted specific community groups with wellness and disease management information.
  • Helped vulnerable individuals navigate complex healthcare system.
  • Worked directly with patient treatment teams and participated in care coordination procedures.
  • Obtained demographic, insurance and financial information from community members to offer thorough and personalized assistance.
  • Provided complex counseling and identified alternative resources for patient care.
  • Developed and implemented training classes to educate team members and community residents.
  • Managed enrollment, transportation and paperwork for individuals to take advantage of community resources.
  • Wrote and distributed informational materials on chronic diseases, infant mortality, substance abuse and other community health concerns.
  • Explained required eligibility applications to patients and helped complete applications for services.
  • Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
  • Transported or accompanied clients to scheduled health appointments or referral sites.
  • Taught appropriate parenting behaviors to individuals or families.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
05/2019 to 01/2022 Community Health Outreach Worker Los Angeles County DHS | City, STATE,
  • Targeted specific community groups with wellness and disease management information.
  • Helped vulnerable individuals navigate complex healthcare system.
  • Worked directly with patient treatment teams and participated in care coordination procedures.
  • Developed and implemented training classes to educate team members and community residents.

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  • Obtained demographic, insurance and financial information from community members to offer thorough and personalized assistance.
  • Managed enrollment, transportation and paperwork for individuals to take advantage of community resources.
  • Explained required eligibility applications to patients and helped complete applications for services.
  • Wrote and distributed informational materials on chronic diseases, infant mortality, substance abuse and other community health concerns.
  • Provided complex counseling and identified alternative resources for patient care.
  • Transported or accompanied clients to scheduled health appointments or referral sites.
  • Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
  • Taught appropriate parenting behaviors to individuals or families.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Carried out day-to-day duties accurately and efficiently.
  • Created plans and communicated deadlines to complete projects on time.
02/2017 to 05/2019 Community Health Outreach Worker Whole Person Care Los Angeles County DHS | City, STATE,
  • Targeted specific community groups with wellness and disease management information.
  • Helped vulnerable individuals navigate complex healthcare system.
  • Worked directly with patient treatment teams and participated in care coordination procedures.
  • Developed and implemented training classes to educate team members and community residents.
  • Obtained demographic, insurance and financial information from community members to offer thorough and personalized assistance.
  • Managed enrollment, transportation and paperwork for individuals to take advantage of community resources.
  • Explained required eligibility applications to patients and helped complete applications for services.
  • Wrote and distributed informational materials on chronic diseases, infant mortality, substance abuse and other community health concerns.
  • Provided complex counseling and identified alternative resources for patient care.
  • Transported or accompanied clients to scheduled health appointments or referral sites.
  • Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
  • Taught appropriate parenting behaviors to individuals or families.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Carried out day-to-day duties accurately and efficiently.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Created plans and communicated deadlines to complete projects on time.
Education
Expected in 08/2001 to to GED | Business Rancho High School, Las Vegas, NV GPA:
Certifications
  • Care coordination, LA CARE -
  • Certified Community Health Worker, WERC - 60 hours
  • Case management Training -
  • Mental Health and Crisis training.
  • Substance Use placement
Additional Information

During my time with the Whole Person Care program I was spotlighted a few times for the work I was able to do in community as well as implementation of guidance in SUD navigation for community members.

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Resume Overview

School Attended

  • Rancho High School

Job Titles Held:

  • Community Health Worker
  • Community Health Outreach Worker
  • Community Health Outreach Worker

Degrees

  • GED

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