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Community Health Worker Resume Example

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COMMUNITY HEALTH WORKER
Summary

Dedicated bilingual Community Health Worker with a commitment to providing education, guidance, and resources to the medically underserved population. Six years of experience in program planning and implementing health programs. Vast knowledge of community resources in Tarrant County. Skilled in building rapport and engaging community members in public health initiatives.

Skills
  • Ambitious and self-driven to help fulfill program goals
  • Strong communication skills in active listening and engagement techniques to promote behavior change
  • Ability to work independently, set priorities, and follow guidelines with minimal supervision
  • Proficient in Microsoft Office Suite, including Word, Outlook, PowerPoint and SharePoint
Experience
01/2019 - Current
Cci Health & Wellness Services - Connecticut Gardens , MDCommunity Health Worker
  • Assist with contacting and recruiting uninsured, Medicaid and Medicare patients for participation of programs at Texas Health Family Care Northwest Clinic and the Healthy Education Lifestyle Program in Alliance.
  • Conduct one on one visits with patients in the clinic, program office, or home to improve self-management of condition by using motivational interviewing techniques, providing health education, helping create an action plan with SMART goals, and assisting with referrals.
  • Responsible for advocating patient needs and plan of care with providers and staff.
  • Serve as a qualified bilingual interpreter during patient visits with providers and staff.
  • Maintain a caseload of 50 patients. Biweekly to monthly follow ups are conducted and responsibilities include: monitoring and documenting health status updates and progress in EPIC, assisting with navigation of appropriate resources and services, education, assisting with action plan, health coaching to build self-efficacy and motivation.
  • Responsible for processing Community Health Improvement program orders through an inbox. Follow up procedures on orders include: contacting patients, informing patients of programs recommended by provider, providing information regarding program expectations and benefits, assist with registration, assist with patient needs, and document encounters in EPIC.
  • Collaborate with community partners in Tarrant County to share program information.
  • Teach evidence based programs in the community.
  • Collaborate with program managers within the department to assist with scheduling of programs.
  • Educate and help train new Community Health Workers on role and responsibilities, operational procedures, documentation procedures, trainings and resources.
  • Assist with the development and implementation of program forms and materials which include: needs assessment, progress note, patient metric tracking tool, and an onboarding guidebook.
09/2016 - 05/2017
The Wonderful Company - Oklahoma City , OKBilingual Health Coach
  • Provided telephonic coaching to members enrolled in the award-winning Healthyroads program.
  • Coordinated and conducted healthyroads education in the following programs: weight-management, stress-management and tobacco cessation.
  • Collabrated with members using motivational interviewing and an evidence based approach to develop SMART Goals and action plan geared towards behavior change.
  • Educated and shared resources on fitness, nutrition, sleep, stress- management and tobacco cessation.
  • Assisted members with enrollment of group program challenges and provided incentives.
  • Assisted members with navigation of the Healthyroads online wellness portal.
  • Provided guidelines and recommendations to reduce or eliminate unhealthy behaviors that would impact health condition.
  • Assisted the health coaching department with information on new programs and incentives for members.
09/2012 - 12/2013
Lutheran Services In Iowa - Council Bluffs , IAParent Educator
  • Recruited parents to enroll in the Parents as Teachers program at the beginning of the school year.
  • Managed a table with parent-child activities, resources and informational program handouts for school events.
  • Performed hearing and vision screenings for children.
  • Facilitated weekly learn and play activities that focused on fine and gross motor skills, hand-eye coordination, and socio-emotional awareness for families of two FWISD schools: Harlean Beal Elementary and North Hi Mount Elementary.
  • Conducted lesson plans and activities to encourage positive parent-child interactions and strengthen bonds.
  • Coordinated field trips out in the community to encourage familes to go to public libraries, public parks, and the museum of Science and History.
  • Conducted monthly home visits with families using PAT curriculum, reviewed progress on child development, shared resources, and made appropriate referrals for services.
  • Facilitated parental workshops to provide education on health promotion and disease prevention.
  • Invited guest speakers to come to the classroom to present and share resources on immunizations and counseling services.
  • Entered case managment data for parents in centralized database and maintained up-to-date case records for all parents.
  • Coordinated end of year events for parents of children that were entering pre-k.
09/2010 - 07/2012
Weatherford College - City , STATEHealth Careers Promotion Program Coordinator
  • Conducted presentations on health careers in thirteen servicing county high schools.
  • Facilitated parent academy workshops to create awareness of health careers, program opportunities, and resources offered through AHEC.
  • Advised high school and college students on various health career paths.
  • Distributed health career guidebooks to students, educators, counselors, and community partners.
  • Recruited underserved, minority students to the Encouraging the College-bound into Healthcare Occupations grant program.
  • Oversaw student participation and developed engagement activities for the Encouraging the College-Bound into Healthcare Occupations grant program throughout the year.
  • Distributed scholarship opportunities to students enrolled in health career programs.
  • Worked closely with program director to plan program goals and objectives to meet deadlines.
  • Recruited high school students for two health career training summer camps.
  • Developed agendas for all health career training summer camp activities and fieldtrips.
  • Distributed and presented health information at health fairs in Wise, Denton and Parker Counties.
  • Utilized the iAhec database to track progress towards program outcomes.
  • Collaborated with college staff and community stake holders to discuss opportunities.
Education and Training
05/2010
Texas Woman's UniversityCity, StateBachelor of Science: Health Studies
Certifications

Certified Community Health Worker, Texas Department of State and Health Services

December 2019-December 2021

Mental Health First Aid, National Council for Behavioral Health

MHFA Instructor

Tomando Control de Su Salud, Self-Management Resource Center

Master Trainer

Chronic Disease Self-Management Program, Self-Management Resource Center

Master Trainer

Diabetes Self-Management Program, Self-Management Resource Center

Master Trainer

Journey for Control, Merck

Educator

Program to Encourage Active Rewarding Lives for Seniors, UW Health Promotion Research Center

PEARLS Counselor

CPR Certification, American Red Cross

Affiliations

DFW Community Health Worker Association

Member, August 2019

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

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Resume Overview

School Attended

  • Texas Woman's University

Job Titles Held:

  • Community Health Worker
  • Bilingual Health Coach
  • Parent Educator
  • Health Careers Promotion Program Coordinator

Degrees

  • Bachelor of Science : Health Studies

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