community habilitation specialist resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Websites, Portfolios, Profiles
Professional Summary
Organized & deadline driven professional with over (9) years experience in social & human services. Successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude.
  • Microsoft Office Suite proficiency
  • Public speaking ability
  • Case management proficiency
  • Experience with diverse populations
  • Meeting facilitation
  • Leadership development & recruitment
  • Adept at conflict resolution
  • Excellent team player and community builder
Work History
Community Habilitation Specialist, 04/2016 to Current
Adapt Community NetworkBronx, NY,
  • Provide direct management to individuals with autism
  • Provide transportation to clients to destinations of their choice within the community
  • Assist client with daily living skills such as money management, grocery shopping and preparing meals
  • Respond appropriately to the physical, emotional and developmental needs of patients
  • Kept abreast of new and developing information in the mental health field by regularly attending professional conferences and workshops
  • Connect clients with community service and resource agencies
  • Displayed sensitivity to the cultural and linguistic needs of the clients and families served
  • Accurately completed insurance and Medicaid billing and OPWDD documentations in timely manner

Waiver Service Provider Manager, 06/2010 to 04/2015
Eos Energy Enterprises Inc.Edison, ,
  • Supervised a team of 30+ per diem employees & simultaneously directly oversee the clinical work of 30+ consumers
  • Provided an elevated supervisory experience addressing employee concerns, demonstrating empathy and resolving problems on the spot
  • Routinely answered questions for Medicaid Waiver Service Providers who service over 440 at-risk children in foster care
  • Recommended and facilitated group presentations on a monthly basis & implemented support activities benefiting the program & to employee satisfaction
  • Developed a comprehensive working knowledge of services available to youth under the following waiver types: Serious Emotional Disturbance, Developmental Disabilities & Medically Fragile
  • Achieved & surpassed monthly billing target $15,000 each month for over 5 years
  • Developed reputation as an efficient billing supervisor with high levels of accuracy

Special Needs & Community Advocacy Manager, 05/2012 to 04/2013
Addus Homecare CorporationMentor, OH,
  • Supervised 45-55 per diem Medicaid waiver service providers
  • Hired & trained waiver service providers who service over 440 at-risk children
  • Streamlined operations & organization for 3 satellite offices (Bronx, Manhattan & Queens) liaison for day habilitation referrals, educational advocacy & coordination services
  • Reviewed & entered Medicaid billing on a biweekly basis for 90-100 clients
  • Provided comprehensive case management services, including goal-oriented plans for children in public school
  • Connected clients and families to appropriate educational and recreational resources

Waiver Service Provider Manager, 06/2010 to 06/2012
Jewish Child Care AssociationCity, STATE,
  • Supervised & provided administrative support for 30 per diem employees
  • Ran group trainings & conducted a variety of activities in support of programs & to consumer satisfaction
  • Developed a comprehensive working knowledge of services available to individuals with developmental disabilities

Assistant Supervisor , 02/2008 to 07/2010
FEGS Health & Human Services SystemsCity, STATE,
  • Assisted in supervising & training 9 Medicaid Service Coordinators
  • Reviewed, prepared & presented case audits for quality assurance
  • Maintained a partial service coordination caseload of 15 consumers
  • Certified coordinator of Nursing Home Transition & Diversion Waiver

Medicaid Service Coordinator , 02/2008 to 04/2009
FEGS Health & Human Services SystemsCity, STATE,
  • Managed a service coordination caseload of 33 consumers
  • Facilitated Individualized Service Planning (ISP) meetings to ensure consumer satisfaction
  • Guided individuals with developmental disabilities to specialty & community services
  • Participated in case conferences and staff meetings
  • Attended case conference, supervision, departmental, and outside meetings as requested
  • Maintained case files that included activities, progress notes, evaluations, and recommendations

Bilingual & Biliterate (Spanish)
Bachelor of Arts: Psychology, Expected in 2004
College of New Rochelle - New Rochelle, NY
  • Student government representative
  • Chapter President of Academic Latin Sorority

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Resume Overview

School Attended

  • College of New Rochelle

Job Titles Held:

  • Community Habilitation Specialist
  • Waiver Service Provider Manager
  • Special Needs & Community Advocacy Manager
  • Waiver Service Provider Manager
  • Assistant Supervisor
  • Medicaid Service Coordinator


  • Bachelor of Arts

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