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Communications Dispatch Operator Resume Example

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COMMUNICATIONS DISPATCH OPERATOR
Summary

[Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives.

Motivated to apply education and [Type] abilities to enhance [Type] operations. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in [Software] and [Software] with advanced interpersonal abilities.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Dispatching software
  • Excellent interpersonal communications
  • Written and verbal communications
  • Exemplary verbal communications
  • Telecommunications systems
  • Operator scheduling
  • Crisis communications
  • Interpersonal and written communications
  • Interdepartmental communications
  • Oral and written communications
  • Dispatch communication protocols
  • Communications
  • Radio communications
  • Dispatch protocols
  • Employee communications
  • Computer-based dispatch systems
  • Documenting communications
  • Telecommunications
  • Telecommunications experience
  • Internal and external communications
  • Emergency medical dispatching
  • Email communications
  • Written and oral communications
  • Internal communications
  • Customer communications
  • Team communications
  • Dispatch assistance
Experience
Communications Dispatch Operator
Pittsburgh, PAVA Pittsburgh Healthcare System/Oct 2008 to Apr 2016

Recognized by management for

  • Handled all delegated tasks, including [Task] and [Task].
  • Answered [Number] calls per [Timeframe] to answer customer questions.

providing exceptional customer service.

  • Learned [Task] and [Task] to support office needs.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Supply Technician
Pittsburgh, PAVA Pittsburgh Healthcare System/Oct 2007 to Oct 2008
  • Planned and prioritized day-to-day shipments and billing in collaboration with warehouse and sales team.
  • Fostered customer retention by cultivating long-term rapport based on prompt and courteous service.
  • Monitored and organized logistics documents, including bills of lading, delivery receipts, packing lists and load tags.
  • Communicated with customers and management to report delays, including emergencies, weather challenges and carrier schedule changes.
  • Eliminated process discrepancies, directed budget and personnel by establishing supply/inventory control management functions.
  • Aided senior leadership with report generation to utilize process improvements.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Handled all delegated tasks, including [Task] and [Task].
  • Delivered [Product or Service] to customer locations.
Medical Supply Technician/Purchasing Agent
Pittsburgh, PAVA Pittsburgh Healthcare System/Sep 1993 to Oct 2007
  • Set up equipment, tools and supplies needed for procedures and organize instruments as directed in surgeons' preference cards.
  • Recognized by management for providing exceptional customer service.
  • Handled all delegated tasks, including [Task] and [Task].
  • Utilized [Type of Software] to compile data gathered from various sources.
  • Learned [Task] and [Task] to support office needs.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Delivered [Product or Service] to customer locations.
Data Clerk
Pittsburgh, PAVA Pittsburgh Healthcare System/Aug 1988 to Sep 1993
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Compiled statistical information for special reports.
  • Transferred completed work to [Job title]s for review and approval.
  • Identified errors in data entry and related issues by mentioning to supervisors for resolution.
  • Obtained scanned records and uploaded into company databases.
  • Compiled, sorted and verified [Type] digital data against source documents.
  • Verified and updated account information in company computer system.
  • Compiled and documented statistical information for [Type] reports.
  • Answered incoming phone calls and directed callers to appropriate departments and personnel.
  • Proofread documents, editing materials to correct grammar and spelling mistakes.
Education and Training
Pre MedUniversity of PittsburghPittsburgh, PA
Associate of Science: Accounting And Business ManagementCommunity College of Allegheny CountyAug 1988Pittsburgh, PA
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Resume Overview

Companies Worked For:

  • VA Pittsburgh Healthcare System

School Attended

  • University of Pittsburgh
  • Community College of Allegheny County

Job Titles Held:

  • Communications Dispatch Operator
  • Supply Technician
  • Medical Supply Technician/Purchasing Agent
  • Data Clerk

Degrees

  • Pre Med
    Associate ofScience : Accounting And Business Management

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