Job Related Training: LEADERSHIP ESSENTIALS: MOTIVATING EMPLOYEES INJURY PREVENTION THROUGH LEADERSHIP WHAT IS SEXUAL HARASSMENT.
ROLE OF THE CUSTOMER SERVICE REPRESENTATIVE.
Commissioned Officer06/2001 to CurrentUS ARMY RESERVE - Civil Affairs CommandStaten Island, NY
Currently serving as a Civil Affairs Plans Non-commissioned officer at FT Wadsworth.
Civil affairs specialists identify critical requirements needed by local citizens in combat or crisis situations.
Civil affairs specialists are primarily responsible for researching, coordinating, conducting and participating in the planning and production of civil affairs related documents, while enabling the civil-military operations of the supported commander.
Car sales Specialist05/2014 to 10/2014HYUNDAI OF WHITE PLAINSWhite Plains, NY
40 HRS per Week Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; greeting drop-ins; responding to inquiries.
Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
Demonstrates automobiles by explaining characteristics, capabilities, and features; taking customers for a test drive; explaining warranties and services.
Closes sales by overcoming objections; asking for sales; negotiating price; completing sales collects payment; delivers automobile and ensures total customer satisfaction after sale Updates job knowledge by participating in Educational Opportunities and reading professional publications.
Enhances dealership reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
Accounts Payable Assistant Manager12/2004 to 12/2012CLM ASSOCIATESMT Kisco, NY
Checks issue for swaps/purchase and pay-off of vehicles for different dealerships locations in absence of manager.
Office Managers/Dealerships manager's assistance with regarding payment/open purchase orders, outstanding invoices and more.
Monthly payments of invoices to vendors for parts and services received, and reconciliation of vendors/clients statements.
Opening/Deletion and update information of new/existing vendors' information, and assistance with payment issues regarding our dealerships locations.
Daily closing of invoices/repair orders and open purchase orders and corrections of the same, including utilities bills coding and invoicing of the same for payment.
Database update/track of traffic violations, car lease payments and invoicing of it for payment.
Daily filling of closed invoices/repair orders and purchase orders.
Bank Teller01/2002 to 01/2003BANK OF NEW YORKElmsford, NY
Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Process savings withdrawals.
Cash checks: verify endorsement, receive proper identification, and ensure validity.
Identify counterfeit currency.
Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Cross-sell bank products and services.
Refer customers to the proper department for issues that cannot be resolved at the teller line.
Issue personal money orders and cashier's checks, accept orders and payment for U.S.
Savings Bonds, and sell American Express Travelers Checks (single & multiple signer).
Accept loan payments: verify payment amount and issue receipts.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Receive FICA payments: verify deposit coupons are properly completed and checks are made payable to the "Bank".
Accept county property tax payments.
Balance and update savings passbooks, and close accounts when requested.
Balance drawer daily, including periodic batching of cashed checks.
Process cash advances and redeem U.S.
Maintain appropriate currency logs.
Follow all bank policies and procedures.
Bachelor's Degree: COMPUTER INFORMATION SYSTEMS1 2002MERCY COLLEGEDOBBS FERRY, NYGPA: GPA: 2.9 GPA: 4.0GPA: 2.9 GPA: 4.0 COMPUTER INFORMATION SYSTEMS