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commercial vehicle account sales manager resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary
  • Accomplished, enthusiastic, results oriented, visionary, sales professional, with over 35 years experience in several different industries. Management, Sales experience in Founding/ Building/ Developing 3 multi-million $ businesses from ground up. All businesses were dedicated to helping others.
  • Sales and Customer Service are equally important and are complimentary, to success of both. Personal and business management expertise in, sales creation, product presentations, exceptional negotiation skills, excellent no pressure closer, comfortable with commission sales opportunities.
  • Compassionate, considerate, respectful manager, leader, consistently exceeding quotas, surpassing expectations, leading by example. Supervising, educating, mentoring co-workers, customers, about outstanding benefits of company, products or service knowledge is critical in gaining the trust, respect of co-workers and customers alike.
  • President/Founder ABS Vans, Inc., Vice-President/Co-Founder, Quantum Prime Communications, Inc., Commercial Vehicle Account Sales Manager, Chantilly Nissan. Retired Sergeant First Class, US Army, teaching, training, mentoring, leading, thousands of soldiers over 24 year military career.
  • Excited about the opportunity to apply for your Hotel Resident General Manager /Live-In position with Affordable Suites of America, Stafford, VA, USA.
  • Demonstrated excellence in product/service awareness, expanding businesses marketshare , development of world class customer service departments. Never departed any position without leaving it better than I found it.
  • Confident in my attention to detail, utilization of interpersonal skills to quickly earn the trust and respect of my customers, ability to work and exceed customers expectations. As a retired military senior NCO, I posses the knowledge of the inner-working of the military organizations and their need for constant top quality housing arrangements for soldiers traveling short term TDY's or extended servicing schools lasting up to 18 months.
  • Totally understand the importance of delivering extraordinary customer service while discussing sales and purchases with the clients. Prefer educational sales approach of explaining sales process with the client, the benefits of our products, versus pressure selling, sets a tone for allowing purchaser to make an educated, confident decision and enjoy the sales process.
  • I am confident that I posses the skills, the diversity, management, customer service experience, qualifications, to lead, motivate co-workers that few others have to offer. I welcome the challenge to continue, expand the exceptional customer experience, during the times spent at the hotel, I am looking for the opportunity to make a difference, help increase performance, maximizing profitability, market awareness For Affordable Hotel Suites of America, in Stafford, Virginia.
  • I am available immediately, have had all of my COVID-19 shots and booster, Pneumonia, Shingles, Flu.
Skills
  • Brand management
  • Strategic business planning
  • New business development
  • Market and competitive analysis
  • Planning and coordination
  • Brand-building strategies
  • Operations oversight
  • Revenue growth
  • Team building and leadership
  • Employee coaching
  • Sales process engineering
  • Financial leadership
  • Profit and revenue-generating strategies
  • Rapport and relationship building
  • Sales territory growth
  • Key account development
Experience
06/2013 to 05/2015 Commercial Vehicle Account/Sales Manager Ametek, Inc. | El Cajon, CA,
  • Analyzed previous years sales results, less than 1% of vehicles sold were commercial vans. Nissan failed in introducing these vans to the market, Few business trades owners knew Nissan offered commercial vans.
  • Created, developed, implemented plan to revitalize Commercial Vehicle Department. Devised, developed, implemented mobile sales approach, coordinated with businesses owners, increased product knowledge, boosted brand awareness, demonstrated vans features.
  • Established programs, strategies to demonstrate high-top NV Vans vs. Mercedes Sprinter at 32% lower price. Moving process to customer locations, saved valuable time, created immediate creditability, customer service.
  • Implemented approach, lower prices, lead to fleet creations, tripled sales instantly, increased sales by over 700% during the first 6 months after fielding.
  • Boosted dealer ranking from "Worst to 1st" out of 47 dealerships in 7 states in 6 months. Expanded product knowledge, gained dealership marketshare, instilled incredible customer service, satisfaction, referrals.
  • Expanded product knowledge, expanded marketshare, resulted in significant increases in dealer traffic, enhanced vehicle, service department sales increased support vehicle sales.
12/1987 to 05/2012 Founder/President ABS Vans Inc. | City, STATE,
  • Designed, developed, created, launched concept, "full-service" alternative commuter transportation company, in 3rd worst congested metropolitan area in United States, Washington, D.C. Utilizing 15 passenger vans to reach smaller pockets of commuters in areas not serviced by other types of mass transit.
  • Every filled van removes up to 14 cars from the highways. 100 vans x 14 riders per van, 90 miles round trip removed 182,000 round trips per year, eliminated 32,760,000 miles per year, saved purchase of 2,184,000 gallons of fuel per year.
  • Developed operating procedures based on years of industry knowledge before deciding to built ABS Vans, Inc. Trained office staff about operating procedures to support existing customers, gaining new customers.
  • Customized telephone dialog script, to find out start, end points, preferred work schedule, willing to be driver or backup driver, established traditional 40 hour schedule, 8 hours a day 5 days a week, 5-4-9 schedule allows 5 days @ 9 hours day, 3 days @ 9 , 1 day @ 8 and every 10th day an off day. 4 days x 10 hours a day every 5th day is off day.
  • Established a fleet of spare/backup vans at 1 spare van for every 12 vans in service used as spare to swap out vans for routine maintenance or in event of brake down so riders don't miss day of work. Had maintenance staff met vans as they arrived at commuter lots, provide a back up van that they would bring back and have routine maintenance performed as we never had our commuters have to take a Saturday off to have the van serviced ( ABS Vans concept)
  • Established vendor accounts for parts, synthetic oil by the 55 gal drum, oil filters, tires, utilized used oil to feed oil heaters in winter and no cost for fuel. Developed customer appreciation programs to reward riders for their loyalty. I free week a year that could be used in conjunction their vacations so they only pay for 3 weeks that month, Refer a new rider and if they stay for 3 months they get a free month ride. Our vans have stayed at 84% full rate. Many other concepts were developed that separated us from the competition.
  • Board member on many committees with Virginia Department of Transportation. Key participate on the building of the first dedicated HOV lanes in Virginia with the building of the Springfield Interchange.
05/1997 to 06/2005 Vice President Operations Quantum Prime Communications, Inc. | City, STATE,
  • Co-owner/Founder of satelite communications company designing mission specific solutions for areas without landline infrastructure, or due to natural disasters or acts of terrorism.
  • Collaborated with principals of company's needing the services we custom develop for their systems, situations. Designed base stations using a 3.8 meter Vertex RSI Antenna, supporting up to 64 Architecture Remotes with further expandability using 3x8 Port (Trunk) VoIP Units for remote connectivity.
  • Built, fielded units for the American Red Cross (ARC) to simultaneously support numerous disasters around the world. Lead support team on 9/12/01 at the site of the former World Trade Centers in (New York City) with NYC (ARC) members.
  • Provided solutions for Department of Defense (DOD) goodwill gestures in 26 non NATO countries to provide long distance learning and telemedicine support to provide Medical information, guidance to partners in the former Soviet Union, using video teleconferencing capabilities.
  • Doctors observed operations from hospitals in the US performing operations like ones waiting to be performed in the Soviet Union, but lacked Doctors with expertise. United States based doctors located at hospitals where suites of QPC equipment had been installed.
  • Discussed mission requirements to determine best possible satellite coverage alternatives for doctors in other regions, to establish best cost effective solutions, determine number of skips permissible and limit redundancy for best bandwidth and speed.
  • Utilizing a feature of QPC equipment solutions called FLEX-DAMA, allowed Bandwidth -on-Demand with Automatic Frequency Hopping to accommodate/regulate Data Rates. Reduced the requirement for a dedicated T3 pipe versus a T1 pipe at a substantially lower bandwidth rate. Using a term coined by QPC "Rubberband Width" allowed for use of a smaller T1 pipe but allowed for bandwidth expansion to pass large amounts of data and then revert to a smaller pipe instead to paying for a constant large pipe. Concept saved millions of dollars for the United States Government
01/1971 to 04/1995 Retired Sergeant First Class U.S. Army Worldwide | City, STATE,
  • Served 24 years in U.S. Army performing in many different capacities. Non Commissioned Officer In Charge (NCOIC) Electronic Warfare Equipment Repair Facility 7th Corps, Stuttgart, West Germany. Taught, trained, supervised, motivated, mentored soldiers in depot maintenance repairs that individual units are not qualified to perform. Without the expertise or proper test equipment, repair parts, faulty equipment was brought to our repair facility to do the repairs for repairs and expeditious repairs sere completed.
  • Our shop, checked all incoming, defective equipment for completeness with the mission to support, repair all signal intelligence equipment for all Military Intelligence units in 7th Corps.
  • Critical to keep all units operationally capable, of assessing threats against United States military personnel while protecting thousands German civilians.
  • Motivated, trained, established guidance for situations when you don't have the time to explain your reasons, earned respect and trust of soldiers that served with me. Prepared 1000's of soldiers for promotions, career development. Insured that soldiers families were safe while spouses were either deployed or stationed overseas, Happy soldiers lead to great, productive soldiers.
  • Demonstrated care, protection, development of soldiers lead to my being inducted into the SGT Morales Club for outstanding leadership qualities, the only soldier in my career field, in the United States Army be inducted into this club and receive the recognition from the Commanding General Officer of 7th Corps.
Education and Training
Expected in to to Associate of Arts | Business Management City Colleges of Chicago - Wilbur Wright College, Chicago, IL GPA:

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Resume Overview

School Attended

  • City Colleges of Chicago - Wilbur Wright College

Job Titles Held:

  • Commercial Vehicle Account/Sales Manager
  • Founder/President
  • Vice President Operations
  • Retired Sergeant First Class

Degrees

  • Associate of Arts

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