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commercial sales manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
  • Dependable hard worker offering 20 years experience in retail sales. Specializing in automotive sales and parts, with particular talent for promoting customer satisfaction.
  • References upon request
Skills
  • Invoice processing
  • SAP understanding
  • Reviewing deliveries
  • Ordering parts
  • Forklift operation
  • Coordinating paperwork
  • Inventory auditing
  • Promotional planning
  • Customer service skills
  • Delivery order fulfillment
  • Revenue generation
  • Reliable and dependable
  • Superb sales professional
  • Cash handling accuracy
  • Excellent multi-tasker
  • Cheerful and energetic
  • Flexible schedule
  • Inventory control procedures
  • Team leadership
  • Dedicated team player
  • Barcode scanning
  • Basic clerical knowledge
  • Excellent time management
  • Display design
  • Organized
  • Inventory control
  • Strong communication skills
  • Positive outlook
  • Approachable
  • Employee training
  • Detail-oriented
  • Loss prevention
  • Perfect attendance record
  • Flexible
  • Relationship selling
  • Time management
Experience
Commercial Sales Manager, 02/2018 to Current
Cooper Pest SolutionsMoore, OK,

Traveled 60% of time to canvass neighborhoods and prospect for customers on door-to-door basis.

  • Communicated with marketing team to maximize campaign effectiveness.
  • Built and trained team of productive and motivated sales representatives.
  • Rolled out new employee training program effective at building professional and personal growth.
  • Maintained relationships with high-profile and return clients.
  • Promoted exemplary leadership by communicating company's goals and strategic vision.
  • Monitored sales growth vs. budget expectations and implementing marketing strategies and business plans.
  • Implemented packaged sale programs for various products to increase profits.
  • Performed regular employee evaluations by calling clients and surveying experiences.
  • Implemented commercial strategies established by company objectives targeting growth opportunities.
  • Maintained effective customer communications and built strong customer relationships.
  • Visited and investigated local companies to determine and meet exact needs.
  • Maintained schedules of appointments with prospective and established customers.
  • Attended product training, workshops and conferences to maintain current understanding of industry trends and advancements.
  • Conducted follow-up calls with warm leads to cement connections and pursue conversions.
Parts Counter Person, 04/2007 to 02/2018
Asbury AutomotiveFrisco, TX,

Exceeded targeted sales goals by 45%.

  • Used forklift and pallet jack equipment to move parts to delivery bays, observing safety protocols to avoid accidents and product damage.
  • Gathered pertinent information to place orders for parts department, customers and service mechanics.
  • Received, examined and reshelved returned parts.
  • Researched and identified alternative vendors with better prices to save company $[Amount] over [Timeframe].
  • Took 45 orders per week worth combined total of $1500 over telephone, in person and through email.
  • Examined parts for defects and exchanged defective parts with manufacturer representative to maintain high quality standards and customer satisfaction.
  • Took inventory of stock and replenished with current merchandise from established vendors to maintain adequate supply levels for expected demand
  • Assisted over 200 customers weekly in finding parts for individual needs.
  • Kept parts neatly stacked and ready for purchase to boost sales.
  • Verified that all merchandising standards were maintained daily.
  • Communicated merchandise needs and issues to appropriate supervisors in timely fashion.
  • Unloaded trucks, stocked shelves and carried merchandise out to floor for customers.
  • Consistently put customers first by handling needs with sense of urgency and compassion.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Marked clearance products with updated price tags.
  • Received and processed cash and credit payments for in-store purchases.
  • Worked as team member to provide highest level of service to customers.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Placed special merchandise orders for customers.
  • Recommended merchandise to customers based on needs and preferences.
Parts Counter Person, 03/2000 to 10/2006
Asbury AutomotiveAlpharetta, GA,

Took 45 plus orders per week worth combined total of $1000 over telephone, in person and through email.

  • Consistently put customers first by handling needs with sense of urgency and compassion.
  • Placed special merchandise orders for customers.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Received and delivered parts and dispatch parts to customers across local area.
  • Marked clearance products with updated price tags.
  • Processed shipments and maintained organized stock shelves.
  • Took inventory of stock and replenished with current merchandise from established vendors to maintain adequate supply levels for expected demand
  • Offered direction and gave constructive feedback to motivate team members.
  • Assisted over 160 customers weekly in finding parts for individual needs.
  • Examined parts for defects and exchanged defective parts with manufacturer representative to maintain high quality standards and customer satisfaction.
  • Exceeded targeted sales goals by 50%.
  • Managed employee schedules and daily assignments.
  • Kept parts neatly stacked and ready for purchase to boost sales.
  • Attended 10 team meetings each month to voice concerns and offer constructive feedback to others.
  • Worked as team member to provide highest level of service to customers.
Education and Training
Certificate: Barbering, Expected in
Hair Academy Inc - New Carrollton - Hyattsville, MD
GPA:
: , Expected in 09/2006
Hair Academy Inc - New Carrollton - Hyattsville, MD
GPA:
: Computer Repair, Expected in
Tesst College - LAUREL, Maryland
GPA:
: , Expected in 07/1999
TESST College of Technology - Alexandria - Alexandria, VA
GPA:

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Resume Overview

School Attended

  • Hair Academy Inc - New Carrollton
  • Hair Academy Inc - New Carrollton
  • Tesst College
  • TESST College of Technology - Alexandria

Job Titles Held:

  • Commercial Sales Manager
  • Parts Counter Person
  • Parts Counter Person

Degrees

  • Certificate

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