Commercial Sales Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Commercial Sales Manger with talent for hard work and completion. Strong knowledge of Sales and Costumer service. Communicative and team-oriented with proficiency in Microsoft Office. Proven history of fostering determination to meet team, individual and management objectives.

  • Customer service
  • Conflict resolution
  • People skills
  • Project planning
  • Teambuilding
  • Organization
  • First Aid/CPR
  • Clerical
  • Active listening
  • Coordination
  • Analytical
  • Organizational skills
  • Planning
  • Communication
  • Microsoft Office
  • Troubleshooting
  • Relationship building
Commercial Sales Manager, 06/2014 to Current
Digital Realty Trust Ashburn, VA,
  • Maintained relationships with high-profile and return clients.
  • Built and trained team of productive and motivated sales representatives.
  • Promoted exemplary leadership by communicating company's goals and strategic vision.
  • Monitored sales growth vs. budget expectations prior to implementing marketing strategies and business plans.
  • Implemented commercial strategies established by company objectives targeting growth opportunities.
  • Implemented packaged sale programs for various products to increase profits.
  • Maintained effective customer communications and built strong customer relationships.
  • Performed regular employee evaluations by calling clients and surveying experiences.
  • Exceeded sales goals by 30+% using consultative and value-driven approach.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Sales Associate, 06/2013 to 06/2014
Aarons Elko, NV,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Offered product and service consultations and employed upselling techniques.
  • Facilitated smooth and timely product launches and delivered exceptional customer service to enable account retention and growth.
Cashier, 05/2003 to 05/2013
Rush Enterprises Irving, TX,
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Inspected items for damage and obtained replacements for customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Received payments for store products and issued receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Increased sales 15% by suggesting specific purchases to customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Trained new employees in cashiering procedures, offering assistance in resolving costumer issues.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Processed 15+ transactions per day with exceptional accuracy.
  • Resolved issues regarding customer complaints and escalated worsening concerns to Supervisor for remediation.
Education and Training
Associate of Science: Nursing Administration, Expected in
University Of Phoenix - Tempe, AZ
: Microsoft Office Programs, Expected in
Edna Jones School Of Computers - Bay City, TX,
High School Diploma: , Expected in 05/2006
Bay City High School - Bay City, TX
  • Promoted from Sales Associate to Commercial Sales Manager, in less than 12-months
  • Recognized as Employee of the quarter for outstanding performance and team contributions.
  • Developed relationships with 100 new clients and typically exceeded sales goals by 30+%

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Resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • University Of Phoenix
  • Edna Jones School Of Computers
  • Bay City High School
Job Titles Held:
  • Commercial Sales Manager
  • Sales Associate
  • Cashier
  • Associate of Science
  • Some College (No Degree)
  • High School Diploma