I have been in the parts business for approximately 6 years. I began my parts career as a commercial driver and successfully progressed to become a store manger within those six years. I have work experience in the following automotive parts corporations, Advance Auto Parts, Oreilly Auto Parts and I am currently a Commercial Sales Manager employed with AutoZone, Inc. I am ASE certified as a Automotive Parts Specialist.
Job responsibilities include: Making the commercial schedule, managing all job duties according to a daily business schedule, ensuring a friendly and professional relationship at all times with commercial accounts and work to ensure any and all customer issues are resolved within a timely and efficient manner and that the customer is satisfied. Maintain all paper work associated with commercial commercial program including override reports, business activity reports, and P&L reports. Keeping up sales comps and sales targets.Led sales calls with team members to establish sales and customer retention goals.
Job responsibilities included: answering phone calls from commercial customers, looking up parts, maintaining a daily call route to take orders for commercial accounts.
Job responsibilities included: maintenance and operation of the store from customer relations to employee management. Made schedule for employees, interviewed and made new hires. Trained workers, took inventory, opened and closed the store. Communicated with corporate on all aspects of the store and business issues. Managed sales and was accountable for sales quotas and tracking store performance with a focus on maximizing profits and minimizing losses. Made daily sales calls and daily sales visits to commercial accounts. Made sure there was a positive relationship and that all venues were made to ensure customer satisfaction.
Received certification for OSHA PB&E, was awarded for the lowest shrink in the district, and received an award for reaching $1 Million dollars in sales as the store manager.
Job responsibilities included: making sure deliveries to commercial accounts arrived in a timely manner, answered commercial telephone calls, maintained a positive relationship with commercial customers, and worked toward adding more commercial accounts to the commercial program.
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