Registered Level III Appraiser in the State of Texas
Oversaw $2.6 billion in commercial property value for Brazoria County.
Obtain an office, administrative, or manager position, giving me the opportunity to utilize my customer service, accounting, analytical, problem-solving and computer skills to assist a company with the smooth day-to-day running of their business.
04/2013 to 11/2016
Commercial & Residential AppraiserBrazoria County Appraisal District － Angleton, TX
Stayed up to date with Texas law, regulations, and policies; as well as, current market trend analysis for various commercial and residential aspects;
Proved leadership and problem-solving abilities by resolving account issues and/ or considering value changes made by owners, taxing agents, and attorneys.
Schedule appointments with owners and agents;
Followed through on tedious tasks of investigating correct property legalities to ensure thoroughness.
Interacted with the public on a daily basis and always with a helpful, polite, and friendly attitude;
Utilized excellent organizational, problem-solving, and time management skills to answer phone calls, reply to emails, file and log paper work, schedule meetings, and meet deadlines;
Prepared detailed reports and included supporting documentation for cases appearing before the Appraisal Review Board or for arbitration.
03/2010 to 12/2012
Administrative Assistant & Title ClerkRockdale Country Ford － Rockdale, TX
Served as an integral member of the team by reporting vehicles sold, transferred, claiming rebates, organizing and submitting contracts;
Played a vital role in the accounting responsibilities of the dealership by inputting data into the dealerships accounting system for parts and service needs, producing purchase orders, purchasing vehicles and reporting them sold, producing customer statements and accounts payable and receivable records and producing vehicle purchase checks;
Ensured all vital paperwork for tax requirements were submitted to the proper channels to guarantee customer license plates were released in a timely manner and the correct tax liability for each customer was charged;
Managed all title application and title work for the dealership;
Acted as a receptionist and cashier, handling high volume phones calls with efficiency and customer service satisfaction remaining fundamental;
Handled accounting responsibilities, inputting all sales data, filing important documents and producing and distributing customer statements;
Assisted with the responsibilities of accounts receivable and payable;
Worked as a liaison with local vendors for advertisement recording and production;
Performed all customer service related responsibilities for the store, including answer phones, greeting customers and routing customer complaints to the proper individuals.
Assistant to Chief Financial OfficerCaldwell Country Chevrolet － Caldwell, TX
Recruited from Rockdale Country Ford (sister dealership of Caldwell Country Chevrolet) by CFO to facilitate the implementation of a more efficient system for storing, organizing, and retrieving records; i.e. purchases, client history, accounts receivable/ payable, etc.
Vocational Course Work2013-2016
Income and Market Analysis
Uniform Standards of Professional Appraisal Practices (USPAP)
Commercial and Residential Case Studies and Sales Comparison
Statistics, Modeling, and Finance
Sam Houston State University (2004-2005) － Huntsville, TX
Coursework in Kinesiology, Biology and Criminal Justice
Tyler Junior College (2003-2004) － Tyler, TX
Member of the Tyler Junior College volleyball team on an athletic scholarship;
Maintained at least a 3.0 GPA while attending TJC.
Detail-oriented, efficient and organized professional with experience in accounting systems.
Possess strong analytical and problem solving skills, with the ability to make well thought out decisions.
Excellent written and verbal communication skills.
Highly trustworthy, discreet and ethical.
Proficient in Microsoft Office Suite (Word, Outlook, Excel, Powerpoint), Windows and Mac OS; experienced in QuickBooks.