Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
  • Appfolio
  • Yardi
  • Outlook
  • Tenant and eviction laws
  • Entrepreneurial
  • Customer service-focused
  • Maintenance knowledge
  • Financial budgeting and reporting
  • Building operations
  • Complex problem solving
  • Detail-oriented
  • Excellent teamwork
  • Works well independently
  • Fluent in Armenian
  • Comparative market analysis
  • Strong organizational skills
  • Innovative marketing strategist
  • Project management, analysis
  • Critical thinker
  • Great Communicator
Professional summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

  • Ark Family Center - Nonprofit organization that provides personal growth.
  • Member: Achieving College Excellence (ACE) - College program designed for Bachelor's and Masters' program.
  • Member: Investors Club of GCC.
  • Educating students and teachers in attendance on different topics relating to their financial future.
  • Member: Financial Management Club.
  • Reasoning Club of GCC - Discuss/question/reason with issues in society such as existence of life and everything about.
Work History
01/2022 to 03/2023
Property Manager Harvest Properties , , Studio City, CA
  • Managed 8 properties totaling 224 units
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Communicated effectively with owners, residents and on-site associates.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Provided guidance to management regarding project bids for onsite improvements.
04/2020 to 08/2021
Founder/President Jedamist Inc , ,
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
  • Provided staffing and recruiting services nationally.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Ran payroll for employees weekly through Gusto payroll software
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
01/2018 to 03/2020
Commercial Property Manager WinStar Properties , ,
  • Managed 52 office spaces for medical professionals
  • Maintained accuracy and privacy when composing highly technical and sensitive correspondence
  • Oversaw, planned and monitored the day-to-day activities of the business
  • Opening and closing of the office
  • Coordinating staff, preparing leases, problem solving, tenant relations and addressing their needs and/or problems, rent collection, preparing checks, contracting with vendors, communicating with doctors and medical staff, being on call 24/7 for any operational issues that may come up
  • Scheduled contractors for maintenance issues
  • Evaluated and recommended changes in rental pricing strategies
  • Verified income, assets and expenses and completed file tracking sheet for each applicant
  • Prepared specifications, solicited bids and approved subcontracts for building services
  • Collected and kept careful records of rental payments
05/2016 to 12/2017
Area/Portfolio Property Manager JOHN HART REAL ESTATE , ,
  • Managing 10 Multi family residential real estate properties
  • Ensuring properties are maintained, operated and leased in a high-quality fashion, while controlling operating expenses and collecting all tenants monthly rents and fees
  • Supervising all personnel
  • Maintaining resident satisfaction and retention and promoting excellent landlord resident relations
  • Reviewing tenant applications for eligibility, maintaining waiting list, and showing available units
  • Preparing weekly reports in preparation for Monday's conference call with corporate office
  • Investigating and resolving resident complaints and issues,
    preparing and serving resident warning notices, three day notices, 30 day notices, appearing in evection proceedings with attorney and maintaining a conversation log for each resident
  • Working with corporate office staff and accounting department to ensure all rent is collected as do and that all revenue data is posted correctly in Appfolio
  • Top Leasing Manager for 3 consecutive months
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans
  • Maximized rental income while minimizing expenses through effective planning and control
  • Communicated effectively with owners, residents and on-site associates
  • Maintained a sufficient Number of units so that they were market-ready at all times
  • Followed up on delinquent tenants and coordinated collection procedures
  • Evaluated and recommended changes in rental pricing strategies
01/2009 to 02/2014
On-Site Property Manager/Leasing Professional Privately Owned , ,
  • 52 units Managed 52 units residential property totaling over 39,000 square feet
  • Conducted apartment tours for potential tenants and answered any questions
  • Collected and kept careful records of rental payments
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends
  • Maintained excellent customer relationships by adhering to the "10 Pledges of Customer Service." Taught, promoted and enforced safe work practices among on-site staff
  • Wrote clear and concise owner's reports based on findings from quarterly financial statements
  • Monitored common areas for cleanliness and safety
  • Established and implemented leasing goals while managing an effective lease expiration program
  • Prepared and submitted monthly tenant visit logs in a timely manner
  • Monitored all infrastructure and building expenses and reviewed and approved invoices
  • Conducted annual re-examination appointments and housekeeping inspections
  • Maintained tenant relations with regular tenant visits and phone calls
  • Took work order from tenants 24 hours a day, followed by contacting maintenance team to make sure the repair is made in a timely manner
  • Collected and kept careful records of rental payments
  • Held meetings with residents once every 3 months to answer any questions, complaints, and suggestions to make the property a better living experience
  • Set up a box for anonymous questions or suggestions from residents
  • Hired Landscape team, Maintenance team, to ensure property is well maintained
  • Keep in contact with property owner when needed
  • Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery
Expected in 2011
Bachelor of Arts: Economics
California State University - Los Angeles,
Expected in 06/2009
Associate of Arts: Social Sciences
Glendale Community College - Glendale, CA,

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School Attended

  • California State University
  • Glendale Community College

Job Titles Held:

  • Property Manager
  • Founder/President
  • Commercial Property Manager
  • Area/Portfolio Property Manager
  • On-Site Property Manager/Leasing Professional


  • Bachelor of Arts
  • Associate of Arts

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