Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Accomplishments
Ark Family Center - Nonprofit organization that provides personal growth.
Member: Achieving College Excellence (ACE) - College program designed for Bachelor's and Masters' program.
Member: Investors Club of GCC.
Educating students and teachers in attendance on different topics relating to their financial future.
Member: Financial Management Club.
Reasoning Club of GCC - Discuss/question/reason with issues in society such as existence of life and everything about.
Work History
01/2022 to 03/2023
Property ManagerHarvest Properties – , , Studio City, CA
Managed 8 properties totaling 224 units
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify required repairs.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Communicated effectively with owners, residents and on-site associates.
Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
Provided guidance to management regarding project bids for onsite improvements.
04/2020 to 08/2021
Founder/PresidentJedamist Inc – , ,
Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
Provided staffing and recruiting services nationally.
Developed recruiting strategies to identify qualified candidates and build network.
Ran payroll for employees weekly through Gusto payroll software
Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
Managed 52 office spaces for medical professionals
Maintained accuracy and privacy when composing highly technical and sensitive correspondence
Oversaw, planned and monitored the day-to-day activities of the business
Opening and closing of the office
Coordinating staff, preparing leases, problem solving, tenant relations and addressing their needs and/or problems, rent collection, preparing checks, contracting with vendors, communicating with doctors and medical staff, being on call 24/7 for any operational issues that may come up
Scheduled contractors for maintenance issues
Evaluated and recommended changes in rental pricing strategies
Verified income, assets and expenses and completed file tracking sheet for each applicant
Prepared specifications, solicited bids and approved subcontracts for building services
Collected and kept careful records of rental payments
05/2016 to 12/2017
Area/Portfolio Property ManagerJOHN HART REAL ESTATE – , ,
Managing 10 Multi family residential real estate properties
Ensuring properties are maintained, operated and leased in a high-quality fashion, while controlling operating expenses and collecting all tenants monthly rents and fees
Supervising all personnel
Maintaining resident satisfaction and retention and promoting excellent landlord resident relations
Reviewing tenant applications for eligibility, maintaining waiting list, and showing available units
Preparing weekly reports in preparation for Monday's conference call with corporate office
Investigating and resolving resident complaints and issues, preparing and serving resident warning notices, three day notices, 30 day notices, appearing in evection proceedings with attorney and maintaining a conversation log for each resident
Working with corporate office staff and accounting department to ensure all rent is collected as do and that all revenue data is posted correctly in Appfolio
Top Leasing Manager for 3 consecutive months
Developed annual operating budgets and forecasts, as well as sales and marketing plans
Maximized rental income while minimizing expenses through effective planning and control
Communicated effectively with owners, residents and on-site associates
Maintained a sufficient Number of units so that they were market-ready at all times
Followed up on delinquent tenants and coordinated collection procedures
Evaluated and recommended changes in rental pricing strategies
52 units Managed 52 units residential property totaling over 39,000 square feet
Conducted apartment tours for potential tenants and answered any questions
Collected and kept careful records of rental payments
Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends
Maintained excellent customer relationships by adhering to the "10 Pledges of Customer Service." Taught, promoted and enforced safe work practices among on-site staff
Wrote clear and concise owner's reports based on findings from quarterly financial statements
Monitored common areas for cleanliness and safety
Established and implemented leasing goals while managing an effective lease expiration program
Prepared and submitted monthly tenant visit logs in a timely manner
Monitored all infrastructure and building expenses and reviewed and approved invoices
Conducted annual re-examination appointments and housekeeping inspections
Maintained tenant relations with regular tenant visits and phone calls
Took work order from tenants 24 hours a day, followed by contacting maintenance team to make sure the repair is made in a timely manner
Collected and kept careful records of rental payments
Held meetings with residents once every 3 months to answer any questions, complaints, and suggestions to make the property a better living experience
Set up a box for anonymous questions or suggestions from residents
Hired Landscape team, Maintenance team, to ensure property is well maintained
Keep in contact with property owner when needed
Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery
Education
Expected in 2011
Bachelor of Arts: Economics California State University - Los Angeles, GPA:
Expected in 06/2009
Associate of Arts: Social Sciences Glendale Community College - Glendale, CA, GPA:
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