Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
- Appfolio
- Yardi
- Outlook
- Tenant and eviction laws
- Entrepreneurial
- Customer service-focused
- Maintenance knowledge
- Financial budgeting and reporting
- Building operations
- Complex problem solving
| - Detail-oriented
- Excellent teamwork
- Works well independently
- Fluent in Armenian
- Comparative market analysis
- Strong organizational skills
- Innovative marketing strategist
- Project management, analysis
- Critical thinker
- Great Communicator
|
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
- Ark Family Center - Nonprofit organization that provides personal growth.
- Member: Achieving College Excellence (ACE) - College program designed for Bachelor's and Masters' program.
- Member: Investors Club of GCC.
- Educating students and teachers in attendance on different topics relating to their financial future.
- Member: Financial Management Club.
- Reasoning Club of GCC - Discuss/question/reason with issues in society such as existence of life and everything about.
01/2022 to 03/2023 Property Manager Harvest Properties – , , Studio City, CA
- Managed 8 properties totaling 224 units
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Communicated effectively with owners, residents and on-site associates.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Provided guidance to management regarding project bids for onsite improvements.
04/2020 to 08/2021 Founder/President Jedamist Inc – , ,
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
- Provided staffing and recruiting services nationally.
- Developed recruiting strategies to identify qualified candidates and build network.
- Ran payroll for employees weekly through Gusto payroll software
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
01/2018 to 03/2020 Commercial Property Manager WinStar Properties – , ,
- Managed 52 office spaces for medical professionals
- Maintained accuracy and privacy when composing highly technical and sensitive correspondence
- Oversaw, planned and monitored the day-to-day activities of the business
- Opening and closing of the office
- Coordinating staff, preparing leases, problem solving, tenant relations and addressing their needs and/or problems, rent collection, preparing checks, contracting with vendors, communicating with doctors and medical staff, being on call 24/7 for any operational issues that may come up
- Scheduled contractors for maintenance issues
- Evaluated and recommended changes in rental pricing strategies
- Verified income, assets and expenses and completed file tracking sheet for each applicant
- Prepared specifications, solicited bids and approved subcontracts for building services
- Collected and kept careful records of rental payments
05/2016 to 12/2017 Area/Portfolio Property Manager JOHN HART REAL ESTATE – , ,
- Managing 10 Multi family residential real estate properties
- Ensuring properties are maintained, operated and leased in a high-quality fashion, while controlling operating expenses and collecting all tenants monthly rents and fees
- Supervising all personnel
- Maintaining resident satisfaction and retention and promoting excellent landlord resident relations
- Reviewing tenant applications for eligibility, maintaining waiting list, and showing available units
- Preparing weekly reports in preparation for Monday's conference call with corporate office
- Investigating and resolving resident complaints and issues,
preparing and serving resident warning notices, three day notices, 30 day notices, appearing in evection proceedings with attorney and maintaining a conversation log for each resident - Working with corporate office staff and accounting department to ensure all rent is collected as do and that all revenue data is posted correctly in Appfolio
- Top Leasing Manager for 3 consecutive months
- Developed annual operating budgets and forecasts, as well as sales and marketing plans
- Maximized rental income while minimizing expenses through effective planning and control
- Communicated effectively with owners, residents and on-site associates
- Maintained a sufficient Number of units so that they were market-ready at all times
- Followed up on delinquent tenants and coordinated collection procedures
- Evaluated and recommended changes in rental pricing strategies
01/2009 to 02/2014 On-Site Property Manager/Leasing Professional Privately Owned – , ,
- 52 units Managed 52 units residential property totaling over 39,000 square feet
- Conducted apartment tours for potential tenants and answered any questions
- Collected and kept careful records of rental payments
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends
- Maintained excellent customer relationships by adhering to the "10 Pledges of Customer Service." Taught, promoted and enforced safe work practices among on-site staff
- Wrote clear and concise owner's reports based on findings from quarterly financial statements
- Monitored common areas for cleanliness and safety
- Established and implemented leasing goals while managing an effective lease expiration program
- Prepared and submitted monthly tenant visit logs in a timely manner
- Monitored all infrastructure and building expenses and reviewed and approved invoices
- Conducted annual re-examination appointments and housekeeping inspections
- Maintained tenant relations with regular tenant visits and phone calls
- Took work order from tenants 24 hours a day, followed by contacting maintenance team to make sure the repair is made in a timely manner
- Collected and kept careful records of rental payments
- Held meetings with residents once every 3 months to answer any questions, complaints, and suggestions to make the property a better living experience
- Set up a box for anonymous questions or suggestions from residents
- Hired Landscape team, Maintenance team, to ensure property is well maintained
- Keep in contact with property owner when needed
- Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery
Expected in 2011 Bachelor of Arts: Economics
California State University - Los Angeles,
GPA:
Expected in 06/2009 Associate of Arts: Social Sciences
Glendale Community College - Glendale, CA,
GPA:
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