commercial lines support resume example

• Closed out cash register and prepared cashier report at close of business.
• Created effective employee schedules maintaining coverage at peak times and minimizing labor costs. Working with employees.
• Maximized customer service by training staff, overseeing operations and resolving issues.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Handled cash on daily basis, which built trustworthiness and loyalty with owners.
• Checked ID cards and verified bar guests were of legal age.
• Took customer orders and capitalized on opportunities to sell special beverage and food options.
• Increased profits with enhanced inventory oversight and strategic pricing adjustments.
• Polished glassware, bussed tables and removed debris to keep customer areas clean.
• developed menu items.
• Improved customer service rankings by resolving issues quickly and accurately.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
• Placing orders to keep everything in stock.
• Helping at the bar or as a server when needed.
• Food operation license holder.
• Key holder.

Left my position due to night shift 6pm-4am.

• Provided clerical support to all accounting professionals in department.
• Answered phone calls regarding financial matters such as payments due or providing basic information or requirements.
• Greeted and assisted visitors, taking messages and monitoring visitors appointments.
• Typed up professional business correspondence, emails and official documents.
• Monitored status of accounts receivable and payable to facilitate prompt processing. Accepting payments.
• Opening and closing corporations and LLC’s.
• Transferring C Corp to S Corp
• Payroll preparation for clients
• Filing quarterly Sales Tax in the states of NY and NJ.
• Collecting documents from clients and preparing for accountant.
• Keeping office supply in stock.
• Key holder, Opening and closing office.

Left my position for the reason of Covid-19.

• Answered customer telephone calls promptly to avoid on-hold wait times.
• Taking order for deliveries and pick up.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Advise client on menu items and specials that company offered.
• Working with corporate orders.
• Responded to customer requests for products, services and company information as locations, hours of operation, drivers location, delivery time.
• Working closely with restaurant managers regarding delivery times, specially on rush hours.
• Investigated and resolved customer inquiries and complaints quickly.
• Trained new personnel regarding company operations, policies and services.
• Answered average of 100+ calls, 20+ emails per day.
• Surpassed sales goals through implementation of effective marketing strategies.
• Won 3 times cash bonus as best representative with highest sales.
• Exhibited high energy and professionalism when dealing with clients and staff.
• The last 2 months at the company used to do reports of sales from representatives and making a schedules for stuff in department.
• Payroll (hours and bonus) preparation to the accountant.

Left my position due to final move to United States from Ukraine.