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Commercial Kitchen Operations Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hello my name is Julia and what I can offer is a steady fast learner.

[Job Title] with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Flexible hard worker ready to learn and contribute to team success.

[Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives.

Motivated [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Outgoing and friendly with strong drive to succeed.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.

[Area of study] student pursuing [Degree] seeks internship opportunity to gain hands-on experience. Outgoing and friendly with strong motivation for success.

Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

[Area of study] student with background in [Area of expertise]. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of [Skill] and [Skill].

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • Recruitment and hiring
  • Diverse beverage knowledge
  • Sanitation
  • Training
  • Portioning understanding
  • Purchasing
  • Reliable and trustworthy
  • Organizational skills
  • First Aid/CPR
  • Project planning
  • Relationship building
  • Active listening
  • Conflict resolution
  • Critical thinking
  • Teambuilding
  • Clerical
  • Troubleshooting
  • Flexible
  • Working collaboratively
  • Security monitoring
  • Ordering and stocking
  • Cash management
  • Cash counting machine operations
  • Customer assistance
  • Issue resolution
  • Payment processing
  • Product recommendations
  • ID verification
  • Cash drawer balancing
  • Cash register operation
  • Loss prevention
  • Credit and cash transactions
  • Staff mentoring
  • Merchandise restocking
  • Scanner operations
  • Liquor regulations and compliance
  • Bank deposits
  • Coin counting
  • Customer seating
  • Returns and exchanges
Experience
Commercial Kitchen Operations , 07/2021 to Current
Northern Tool + EquipmentHouston Sw Freeway, TX,
  • Used industrial machinery, tools and templates to complete high-quality sewing work.
  • Inspected and evaluated work as part of strong quality control and assurance procedures.
  • Assembled wide range of products each day and fully adapted machine configurations to match demands of each job.
  • Worked with calibrated tools to perform precise work and meet exact order specifications.
  • Prepared sewing and cutting templates based off work order blueprints and sketches.
  • Documented production data in [System] logs and completed related paperwork.
  • Threaded sewing machines and changed needles while maintaining optimal safety procedures to prevent accidents and delays.
  • Promoted maximum efficiency by keeping work spaces clean and well-organized.
  • Measured pieces and completed accurate cuts to prevent materials waste.
  • Customized standardized pieces to meet individual customer demands.
  • Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Attached accessory labels, tags and hardware to complete [Type] pieces.
  • Repaired or replaced pockets, zippers, snaps, buttons and lining with sewing machines and hand stitching.
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Monitored machines during production runs to make adjustments and keep operations within desired tolerances.
  • Checked precision of completed products against work order specifications to identify and correct problems early in each run.
  • Monitored machines, diagnosed problems and performed basic corrections to keep equipment operational during all shifts.
  • Followed quality control guidelines and inspected garments to verify pristine condition before final delivery to customer boosting revenue by [Number]%.
  • Examined sketches, sample articles and design specifications to ascertain number, shape and size of pattern parts.
  • Obtained appropriate tooling and fixtures to revise setups on calibrated test strands.
Commercial Food Prep, 07/2021 to Current
Health Right 360City, STATE,
  • Used industrial machinery, tools and templates to complete high-quality sewing work.
  • Inspected and evaluated work as part of strong quality control and assurance procedures.
  • Assembled wide range of products each day and fully adapted machine configurations to match demands of each job.
  • Worked with calibrated tools to perform precise work and meet exact order specifications.
  • Prepared sewing and cutting templates based off work order blueprints and sketches.
  • Documented production data in [System] logs and completed related paperwork.
  • Threaded sewing machines and changed needles while maintaining optimal safety procedures to prevent accidents and delays.
  • Promoted maximum efficiency by keeping work spaces clean and well-organized.
  • Measured pieces and completed accurate cuts to prevent materials waste.
  • Customized standardized pieces to meet individual customer demands.
  • Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Attached accessory labels, tags and hardware to complete [Type] pieces.
  • Repaired or replaced pockets, zippers, snaps, buttons and lining with sewing machines and hand stitching.
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Monitored machines during production runs to make adjustments and keep operations within desired tolerances.
  • Checked precision of completed products against work order specifications to identify and correct problems early in each run.
  • Monitored machines, diagnosed problems and performed basic corrections to keep equipment operational during all shifts.
  • Followed quality control guidelines and inspected garments to verify pristine condition before final delivery to customer boosting revenue by [Number]%.
  • Examined sketches, sample articles and design specifications to ascertain number, shape and size of pattern parts.
  • Obtained appropriate tooling and fixtures to revise setups on calibrated test strands.
Consolation Association , 03/2021 to 10/2021
Dodger StadiumCity, STATE,
  • Regularly updated asset management staff regarding leasing and property status.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Received food orders from individuals and explained offerings.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Complied with company service standards and adhered to inventory and cash control procedures.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Operated cash register to process cash, check and credit card transactions.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
Cashier Team Lead, 09/2010 to 03/2011
711City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Inspected items for damage and obtained replacements for customers.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Increased sales by suggesting specific complementary items to customers.
  • Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Customer, 09/2010 to 03/2011
711City, STATE,
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Replenished inventory with focus on addressing customer needs.
  • Bent, lifted, opened, and moved [Type] products weighing up to [Number] pounds.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Helped customers locate desired items and assisted with carrying heavy loads.
  • Supported management decision-making by forecasting demand and comparing data to purchasing requests.
  • Examined $[Amount] worth of [Type] stock daily and reported defects to [Job title] quickly.
  • Cleaned and organized display cases, shelves and aisles.
  • Assembled boxes and stacked into columns for easy use by fellow packing and shipping team members.
  • Used [Type], [Type] and [Type] equipment to transport boxes, pallets and crates through warehouse.
  • Rotated advertising signs and merchandise displays to engage customers.
  • Determined proper product storage methods, identification and stock location.
  • Identified unsafe materials such as [Type] and [Type] within packages and notified proper personnel.
  • Maintained knowledge of federal, state and local regulations to enforce adherence to requirements in daily operations and advise management on policy changes necessary for compliance.
  • Packed over [Number] pounds of [Type] products daily while keeping detailed records of productivity and identifying areas for improvement.
  • Communicated with customers to discuss packing needs and special items or circumstances.
  • Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time.
  • Used internal revenue, profit and inventory trends to guide forward-thinking pricing decisions.
  • Continuously moved and unpacked over [Number] pounds of [Type] packages, maintaining efficiency and accuracy for long shifts.
  • Operated [Description] tracking system to view open orders and review directions to storage locations.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Operated forklift and [Type] equipment carefully to minimize accidents and damage.
  • Analyzed competitive landscape for product categories to assess current pricing strategies and adjust offerings.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Noticed damaged products and removed from received shipments to be processed for refund or replacement.
  • Collaborated with senior leaders to drive growth by implementing new pricing initiatives for [Product or Service].
  • Selected items from bins, scanned tags with tracker and loaded onto cart.
  • Used [Tool] to accurately label and mark over [Number] [Type] packages daily, diligently examining labels and packages for defects or inaccurate labels.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Maintained weekly scan right policy to minimize loss from inaccurate pricing.
  • Monitored available products and suggested items to reorder.
  • Added labels to products, rotated current stock and professionally arranged merchandise.
  • Assisted with inventory management by conducting regular cycle counts and product audits.
  • Assisted [Job title]s with [Task] during peak periods to meet quotas.
  • Verified merchandise against shipping paperwork and resolved discrepancies.
  • Analyzed price relationships between products to formulate best pricing strategies for each offering.
  • Distributed discontinued sheets and upcoming specials to appropriate personnel
  • Reported [Type] and [Type] issues to manager for immediate remediation.
  • Verified vendor deliveries with scanner to maintain accurate inventory counts.
  • Designed organization system for [Type] items in warehouse, streamlining package storing procedures to decrease downtime.
  • Coached warehouse team on FIFO monitoring.
  • Operated forklifts and pallet jacks in accordance with established safety requirements.
  • Labeled pallets with proper information for storage in correct locations within warehouse.
  • Examined and inspected stock items for damage and reported findings to supervisors.
  • Recruited and staffed employees to fill positions and skill levels in warehouse to man three shifts.
  • Used equipment such as hand trucks, pallet jacks and forklifts safely and efficiently.
  • Stacked, organized and palletized packages for efficient storage and movement.
  • Read tickets accurately to pick out important information and correctly complete orders.
  • Maintained accurate inventory data by identifying and correcting pricing discrepancies.
  • Kept stockroom orderly, accessible and safe with regular upkeep.
  • Placed products on conveyors for final wrapping and shipment.
  • Reordered stock to replenish inventory without interruption to production
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Received orders via phone, mail, fax and internet daily.
  • Coordinated shipping and receiving schedules with production to assist in traffic control on docks.
  • Explained store policies to customers during checkout, which resulted in fewer complaints to customer service desk.
  • Kept detailed records of [Type] stock inventory in [Software], diligently managing order availability and record accuracy.
  • Operated office equipment and technology, including [Type], [Type] and [Type].
  • Processed customer purchases and returned proper currency and bills, maintaining [Number]% accuracy rate.
  • Reviewed market trends to optimize revenues by capitalizing on strategic pricing opportunities.
  • Facilitated business goals by [Action] and [Action] to drive results throughout store team.
  • Cross-sold [Type] items by using persuasion skills, increasing retail revenues [Number]%.
  • Streamlined [Type] and [Type] processes, which led to [Number]% increase in productivity for [Number]-person team.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • De-escalated customer issues with proven conflict mediation and problem-solving abilities.
  • Recorded details of all inquiries, complaints and comments.
  • Answered customers' questions about services and products offered at [Business Name].
  • Kept customer and system account information accurate and current to support timely resolutions for all concerns.
  • Assessed customer account information to determine current issues and potential solutions.
  • Answered approximately [Number] calls per day for [Business Name].
  • Followed up on emailed or web-submitted customer inquiries within standard response times.
  • Resolved billing and service issues for [Product or Service] customers.
  • Referred unresolved grievances to designated departments for further investigation.
  • Monitored monthly customer service metrics for each customer service associate.
  • Shared detailed information regarding options to help customers make decisions.
  • Consulted with customers regarding needs and addressed concerns.
  • Processed customer account changes with proprietary software.
  • Surpassed quality target by working through scripted response plans and applying personal knowledge base to resolve concerns.
  • Maintained high satisfaction score by consistently resolving first-call issues.
  • Converted incoming calls into booked service appointments.
  • Answered customers' questions and addressed complaints in-person or by phone to immediately rectify issues.
  • Handled escalated queries and complaints from customers and staff, sharing positive outcomes as training tools.
  • Trained new employees on company customer service policies and service level standards.
  • Managed customer conflicts and challenging situations by staying calm and accessing internal knowledgebases to develop strategic solutions.
  • Assisted customers by answering questions, addressing concerns and providing current account information.
  • Handled cash and credit card payments and returned receipts, change and payment cards to customers.
  • Coached, monitored and motivated new agents to boost performance and enhance job knowledge.
  • Met and exceeded performance goals to support long-term company growth and market dominance.
  • Trained new team members on proper service methods and evaluated service delivery using quality assurance program.
  • Educated customers about products, pricing and policies to address and resolve issues.
  • Utilized active listening skills and asked open-ended questions to ascertain customer call needs.
  • Implemented company processes to effectively resolve customer service issues.
  • Responded to customer concerns and implemented changes to accounts to resolve issues.
  • Assisted customers with questions and resolution of issues to maintain high satisfaction ratings.
  • Volunteered to handle complaints and issues for manager during busy time periods.
  • Memorized company products and services to answer customer questions quickly and capitalize on upsell opportunities.
  • Resolved complex customer issues by identifying source of customer's issue providing resolution.
  • Demonstrated in-depth knowledge of products, services and policies to coach team members.
  • Motivated teams by recognizing and rewarding excellence.
  • Trained and mentored new customer service executives to speed onboarding process.
  • Created and maintained customer accounts while providing exceptional service and support.
  • Assisted with recruiting and hiring perspective candidates.
  • Set attainable daily, weekly and monthly goals and game plans.
  • Provided daily direction to call center associates.
  • Worked with senior leadership to address and resolve disciplinary issues and boost overall team success.
  • Developed strategies to assist associates in meeting goals.
  • Escalated issues to correct individuals when typical procedures did not achieve resolution.
  • Held monthly meetings with associates to provide constructive feedback on performance.
  • Assisted operators with handling calls and took over escalated concerns to deliver expert solutions.
  • Built and maintained excellent professional relationships with key contacts to obtain potential leads.
  • Oversaw and guided team of [Number] to handle customer call escalations, training and mentoring new employees on customer service and order processing.
  • Improved customer satisfaction and retention by proactively reviewing new customer accounts and reaching out to offer assistance.
  • Made certain associates adhered to schedules to achieve service goals.
  • Monitored customer accounts to track outstanding issues and implement new solutions.
  • Attended job training to sharpen skills and keep informed of new products.
  • Assisted customers with product adoption and utilization to promote customer success.
  • Handled calls for new sign-ups, service cancellations and cross-selling opportunities.
  • Supported associates career development by discussing potential for growth within company.
  • Contacted customers to assess needs and deliver solutions.
  • Led training of new and existing staff, assessing skill levels to develop individual training, addressing strengths and weaknesses.
  • Provided exceptional listening skills to obtain information and avoid misunderstandings.
  • Delivered feedback on performance to address service gaps and improve client expectations.
  • Conducted [Number] outbound calls per day to assess ongoing customer needs and recommend solutions.
  • Managed processing, scheduling and execution of customer purchase orders.
  • Utilized recognition and reward tools frequently to recognize achievements.
  • Fostered productive environment through consistent one-on-one training and efficient problem-solving.
  • Managed portfolio of customers, including phone calls and in-person visits to maintain positive relationships.
  • Facilitated product presentations to potential customers and delivered custom solutions for business needs.
  • Managed key account service, providing exceptional support to foster loyalty and retention.
  • Directed inbound calls in phone queues to improve call flow.
  • Oversaw customer support services for multiple locations.
  • Directed strategic and brand-appropriate marketing initiatives to improve product presentation and maximize sales.
  • Partnered with fellow team members on new customer service program to promote seamless transitions.
  • Cross-trained staff members, resulting in [Number]% increase in customer satisfaction ratings.
  • Partnered with customer service team to create regional strategy for new business development
  • Developed and implemented account-specific strategies to facilitate revenue growth.
  • Reviewed backordered products on daily basis, checking item availability and efficiently clearing shipping queues.
  • Increased productivity [Number]% by creating motivated, engaged and responsive workforce.
  • Monitored customer usage data, health indicators, renewal dates and growth opportunities.
  • Conducted research into [Type] issues to prevent escalation of customer concerns.
  • Conferred with manufacturing and production teams to assess delivery timeframes and coordinate schedules.
  • Reduced call-time of inbound calls by recognizing and resolving systematic inefficiencies.
  • Scheduled and conducted product training sessions and customer health check-ins.
  • Traveled to customer locations to resolve on-site issues and promote loyalty.
  • Maintained customer account notes in [Software] for future reference.
  • Collated customer names, contact and payment information to streamline future interactions.
  • Oversaw [Number] [Type] accounts.
  • Cross-sold services and products to consistently increase team revenue.
  • Revised chargeback processing, increasing collections efficiency and minimizing fraudulent credit card abuse.
  • Located products through extensive researching and arranged for drop shipments for items located at different facilities.
  • Conducted regular performance reviews of associates and used results to identify knowledge or skill gaps.
  • Utilized work forecasting to generate schedules to meet staffing needs.
  • Reduced customer complaints [Number]% with introduction of new service management and sales follow-up processes.
  • Managed portfolio of [Number] accounts with $[Amount] in annual sales.
  • Managed customer service issues for complex [Type] customers worth in excess of $[Amount] in yearly company revenue.
  • Forecasted representative requirements and expected demand levels.
  • Drove new sales by $[Amount] over [Timeframe].
  • Delivered expert technical support to customers and resolved broad array of issues.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
Education and Training
: , Expected in
U.E.I Collage - ,
GPA:
Medical Assistance : Medical Assisting, Expected in 10/2010
U.E.I COLLAGE - Encino, CA
GPA:
High School Diploma: , Expected in 06/2017
J.F.KENNEDY HIGH - El Granada, CA
GPA:

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Resume Strength

  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended
  • U.E.I Collage
  • U.E.I COLLAGE
  • J.F.KENNEDY HIGH
Job Titles Held:
  • Commercial Kitchen Operations
  • Commercial Food Prep
  • Consolation Association
  • Cashier Team Lead
  • Customer
Degrees
  • Medical Assistance
  • High School Diploma