As someone who has worked in a range of different jobs I have been exposed to many different situations and have learned to handle many different tasks. I Have worked customer service jobs where I learned the importance of team work as well as being able to handle my own tasks, I have learned to keep an open mind and always try to help customers to the best of my ability and then some. I have also worked as a Deckhand on a commercial lobster fishing boat where I learned how to work quickly and efficiently while making sure that my environment was safe and clean. All of my work experiences have prepared me and molded me to be able to adapt to any task
Skills
Quick learner
Quick response to directions
Creative
Multitasking
Friendly
Ability to work independently or with a team
Ability to work in a fast pace environment
Excellent Customer service
Education
Three Rivers Middle College Magnet SchoolNorwich, CTExpected in 06/2019 ā āHigh School Diploma: - GPA:
Work History
7-Eleven, Inc. - Commercial Fishing Vessel Deckhand Kansas City, MO, 07/2019 - Current
Collected fish and marine delicacies using nets, traps and other methods.
Performed basic repairs and common maintenance tasks during trips to keep equipment functional.
Settled crew member disputes by addressing problems quickly and providing successful mediation.
Worked with local markets and businesses to sell catches quickly and maximize profits.
Maintained high levels of productivity by efficiently cleaning and washing equipment.
Safely and accurately setup traps and equipment to catch lobsters.
Kept nets, cables, ropes and other deck equipment properly stored to control wear and maintain crew safety.
Collaborated with team members to complete efficient work and bring in top hauls.
Inspected weather forecasts to effectively plan trips around storms and other hazardous conditions.
Cleaned decks and sanitized equipment following every shift to remove leftover fish and carcasses.
Measured, sorted and stored catches, returning illegal or undesirable creatures back to water.
Riddle Village - Cashier/Sales Associate Upper Providence, PA, 09/2018 - Current
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Tracked stock using company inventory management software.
Checked prices for customers and processed items sold by scanning barcodes.
Operated cash register for cash, check and credit card transactions
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Answered questions about store policies and concerns to support positive customer experiences.
Educated customers on promotions to enhance sales.
Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
Provided product information and menu item explanation in consideration of dietary restrictions.
Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
Organized work areas to foster efficiency and model exceptional kitchen etiquette.
Communicated menu item information and offered suggestions to promote featured products.
Checked completed orders for accuracy and bagged meals for easy carrying.
Promoted customer loyalty by efficiently handling food and service complaints.
Assisted customers in choosing menu items by providing food complementing information.
Maintained clean, sanitized and well-organized food preparation zones.
Operated manual and electric appliances to peel, slice and trim food.
Processed payments and counted change to complete transactions.
Efficiently prepared sandwiches and other menu items for guests.
Cleaned food preparation areas, tools and equipment.
Stoneridge Inc. - Server City, STATE, 06/2016 - 01/2017
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Restocked salad bar and buffet for lunch and dinner service.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Monitored guests for intoxication and immediately reported concerns to management.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Greeted and maintained relationships with regular customers.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
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