Excellent background in customer service, exceeding client expectations from initial contract through post-sales follow-up. Analytical and organized with the proven ability to identify client needs, make recommendations and implement effective solutions. Highly skilled in rapidly developing rapport. Self-starter and persuasive communicator with extensive knowledge of Commercial insurances Coverages. Extremely adaptable and able to quickly grasp and apply new information.
Consistently exceeded client expectations by providing the highest level of quality service to members which resulted in a 98% retention Level.
Individually Support an eight million dollars book of business.
Ability to understand P&C coverage Exceptional customer service skills Good communication and interpersonal skills Familiarity to perform basic math
Exceptional customer service skills
Good communication and interpersonal skills
Familiarity to perform basic math
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