command training program manager resume example with 19+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
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  • single:
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Professional Summary

Navy Veteran with 20 years leadership experience. A seasoned collaborator experienced in, conducting exploratory data analytics and process mapping to generate improvement initiatives. Proven experience in managing stakeholder expectations and implementing organizational level solutions to meet business objectives.

  • Lean Six Sigma
  • Quality Assurance and Auditing
  • Comparative and Trend Data Analysis
  • Performance monitoring
  • Change Management
  • Executive-Level Presentations
  • Data Visualization with Power BI
  • Report Generation

DEC 2017

Certified, Lean Six Sigma Black Belt, Department of Defense

DEC 2017

Certified, Yellow Belt Instructor, Department of Defense

DEC 2017

Certified, Green Belt Instructor, Department of Defense

MBA: , Expected in 06/2023
University of Washington - Seattle, WA
Status -
Certificate: Lean Six Sigma Black Belt, Expected in 10/2012
Villanova University - Villanova, PA
Status -
Bachelor of Science: Business Administration, Expected in 06/2012
Trident University International - Cypress, CA,
Status -
Work History
Command Training Program Manager, 06/2019 - 05/2021
Petco Farmington, MO,
  • Led three data analysts responsible for maintaining and analyzing historical training record databases for over 200 personnel.
  • Conducted comparative and gap analysis of organizational training and manpower needs. Developed and presented polished visualizations for data driven improvement initiatives to executive leadership.
  • Designed and generated monthly progress reports and created dashboards necessary for functional managers to view training statuses by department and predict 18-month training shortfalls due to personnel attrition.
  • Mentored, managed, and evaluated 25 training specialists, across six divisions conducting, technical, safety and on-the-job training for 127 personnel.
Lean Six Sigma Black Belt, 06/2017 - 06/2019
Air Transport International Ontario, CA,
  • Managed six data analysts maintaining large databases to collect, analyze and interpret maintenance and supply activity data and utilizing professional statistical techniques to identify organizational improvement initiatives.
  • Identified and executed 27 data driven improvement and innovation projects generating $1,472,477 in cost avoidance, monitored project team progress, and performed tollgate reviews for 71 project team members.
  • Facilitated quarterly executive leadership briefs communicating project statuses and presenting new project recommendations to stakeholders based on trend analysis of complex data sets.
  • Provided over 1050 hours of instruction to 616 personnel certifying 14 Lean Six Sigma Green Belts, six Yellow Belt Instructors and four Green Belt Instructors.
  • Conducted innovation boot-camps instructing programing with Arduino/C++, parametric modeling in Solid-works, basic robotics, and sensor design and employment in tactical environments.
  • Portfolio includes design and implementation of additive manufacturing (AM) processes for reverse engineering of aircraft parts and procurement of adaptive clean laser ablative corrosion technology for Marine Corp’s Aviation Logistics Department (ALD).
Aviation Maintenace Department Chief, 06/2016 - 06/2017
United States Navy City, STATE,
  • Planned, directed, and organized work schedules, assignments, and production efforts of 177 personnel conducting aeronautical component rework on P-3, P-8, AH-1AW, and MH-53 aircraft.
  • Oversaw production efforts of four Division Chiefs and 16 aviation maintenance work centers completing 62,727 scheduled and unscheduled maintenance actions on aircraft engines, airframes, flight controls, life support systems and support equipment.
  • Evaluated personnel performance and conducted formal reviews, managed employee recognition programs, implemented training and qualification completion timelines, chaired disciplinary review boards and mentored personal and professional development of subordinates.
  • Facilitated over 120 hours of leadership development training required for 44 personnel to advance in pay-grade.
Quality Assurance Representative, 08/2001 - 06/2016
United States Navy City, STATE,
  • Analyzed historical data for new and reworked aeronautical components to identify trends in defects and hazardous conditions produced by product failures. Worked hand in hand with engineers to develop enterprise level solutions.
  • Oversaw 11 quality assurance inspectors conducting investigations into product quality defects, performing root cause analysis, and implementing process improvements to eliminate future occurrences.
  • Performed quality verifications for system operational checks, rigging, torques, and final inspections on aeronautical systems affecting safety of flight to include, flight controls, T-56 aircraft engines and propellers, landing gear, navigation, and hydraulic systems.
  • Audited 53 aeronautical component repair work centers and 40 aviation maintenance programs evaluating effectiveness of implementation, and identifying discrepancies, recommendations, and best practices to ensure compliance with enterprise, local and federal standards for an organization of over 950 personnel.

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Resume Overview

School Attended

  • University of Washington
  • Villanova University
  • Trident University International

Job Titles Held:

  • Command Training Program Manager
  • Lean Six Sigma Black Belt
  • Aviation Maintenace Department Chief
  • Quality Assurance Representative


  • MBA
  • Certificate
  • Bachelor of Science

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