Command Center Resume Example Coorstek

COMMAND CENTER

Professional Summary

Multi-talented command center consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills

Requirements analysis
Problem resolution
Team management
Supervision
Operational improvement

Relationship development
Business operations
Project organization
Process improvement

Work History

Command Center, 02/2020 to Current
Coorstek – East Granby , CT

Supported implementation of warehouse management system software applications to enable centralized management of tasks.
Mentored new hires, resulting in stronger staff development and increased productivity.
Realigned production schedules to factor in changing conditions such as materials shortages and changing designs.
Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
Monitored and optimized inventory, and reordered materials as required.
Orchestrated efficient routing by producing accurate shipping documentation and package labels.
Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
Performed basic mathematical calculations to check weights and dimensions of shipments.
Handled day-to-day shipping and receiving overseeing more than10 packages per day.
Picked orders, scanned products and packed boxes.
Coordinated storage locations and product movements.

Department Manager, 09/2017 to 02/2020
Actionlink – Columbus , OH

Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Developed empowering employee culture focused on equipping employees to independently meet customer needs.
Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
Rotated merchandise and displays to feature new products and promotions.
Continuously encouraged all employees within the toys department to present positive, exemplary image to customers through attitude and presentation.
Implemented a locking and escorting process improvement initiatives within department resulting in less shrink.
Managed overstocking, restocking and inventory control procedures during morning shift.
Delivered smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up.
Organized, coordinated and deployed toy events while focusing on delivering superior customer service.
Ordered inventory and reported discrepancies to control costs and maintain inventory levels.

Electronics Sales Associate, 01/2017 to 09/2017
Raising Cane's – Lansing , MI

Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Checked to see if requested items were available from store's inventory.
Processed credit and debit card payments to complete customer buying experience.
Fielded questions and solved problems by informing customers of current promotions and store policies.
Displayed merchandise by arranging in appealing and orderly way to boost sales.
Applied knowledge of electronics products, including cellphone and cellphone service products to educate prospects and customers.
Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
Supported efficient and timely replenishment of sales floor merchandise.
Inspected merchandise for quality and arranged proper display location on floor.
Helped customers locate appropriate store locations of electronic products, answered questions about products and provided solutions for various electronic issues.
Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
Trained in loss prevention, visual merchandising and general sales skills.
Maintained clean sales floor and straightened and faced merchandise.
Used POS system to process sales, returns, online orders and gift card activations.
Kept the cash register and photo center areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.

Cashier, 07/2016 to 01/2017
Walmart – City , STATE

Processed POS transactions, including checks, cash and credit purchases or refunds.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Reviewed and resolved differences between accounting information and cash drawer.
Checked prices for customers and processed items sold by scanning barcodes.
Counted cash in register drawer at beginning and end of shift.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Helped over 50 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Operated cash register for cash, check and credit card transactions with 95% accuracy.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Answered questions about store policies and concerns to support positive customer experiences.

Education

High School Diploma: 06/2013
Liberty Ranch High School - City, State

Resume Overview

School Attended

Liberty Ranch High School

Job Titles Held:

Command Center
Department Manager
Electronics Sales Associate
Cashier

Degrees

High School Diploma : 06/2013

Command Center Resume Example

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