Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Highly trained, Bilingual Credit Analyst offering excellent skills in managing issues, updating files and reviewing financial statements. Offering 25 years of resolving credit disputes, recommendations on bad debt accounts, and collecting monies to benefit Company's overall success. Pursuing a similar position where a well-qualified individual with an understanding of collections is highly sought.
Skills
Financial statements expertise
Data Analysis
High risk account reviews
Verbal and written communication
Bilingual English and Spanish
MS Office
Problem resolution
Customer service
Work History
11/2000 to 07/2020
Collections AnalystCorcentric – Downers Grove, IL,
Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations.
Made decisions and recommendations about extending lines of credit.
Minimized accounts receivable collections and reconciled customer billings and statements.
Improved understanding of financial statements, which helped in assessing risk.
Placed customer accounts on hold due to past due payments.
Assessed credit risk and analyzed financial statements.
Contacted customers and requested financial documentation.
Controlled credit exposure by providing financial order management support to minimize risk and obtain timely payment.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Gathered, evaluated and summarized account data in detailed financial reports.
Supported management by processing invoices and documents with consistent on-time delivery.
Supported operations by communicating with customers, filing documents and managing data.
Reviewed account documentation for over [Number] accounts, rectified issues and contacted vendors about account changes.
Matched purchase orders with invoices and recorded necessary information.
Managed and updated financial accounts and permanent records for more than [Number] current clients.
Reconciled company bank, credit card and line of credit accounts every [Timeframe], investigating and resolving discrepancies to keep accounts audit-ready.
Investigated daily variances uncovered with [Type] and [Type] reports and corrected errors to resolve discrepancies.
Complied with all established policies and performed bank reconciliations, accounts payable/receivable, invoicing, billing, collections, [Timeframe] balance records, vendor payments and profit and loss statements for [Number] clients.
Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Analyzed figures, postings and documents to maintain accounting program accuracy.
Managed and responded to all correspondence and inquiries from customers and vendors.
Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Maximized client loyalty and satisfaction with prompt, thorough and timely resolutions.
Reported financial data and updated financial records in ledgers and journals.
Assessed data and information to verify entry, calculation and billing code accuracy.
Generated invoices upon receipt of billing information and tracked collection progress.
Verified deposits, rectified discrepancies and processed end-of-day paperwork using [Software] with [Number]% accuracy.
Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times.
Checked [Type] documents for errors and accuracy while updating in [Software].
Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
Maintained relationships with vendors and managed invoices for [Product].
Utilized [Software] and [Software] to analyze, store and record company financial information.
03/1994 to 06/1997
Accounting AssociateArcosa, Inc. – Sunnyvale, TX,
Entered figures using 10-key calculator to compute data quickly.
Assessed data and information to verify entry, calculation and billing code accuracy.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Contacted customers as soon as issues arose to immediately find resolution before problems escalated.
Reset [Software] for next days' use by sending detailed daily bank reports to [Type] agency and closing finances for current day.
Processed nightly bills, checks and vendor payments worth over $[Amount], maintaining detailed records and receipts.
Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Maximized client loyalty and satisfaction with prompt, thorough and timely resolutions.
Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times.
Verified postings to ledgers to confirm accurate entry and account balances.
Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
Worked with clients and finance companies to find optimal solutions for financing.
Offered competitive commercial banking solutions and retail financing options.
Resolved [Type] problems, improved operations and provided exceptional client support.
Worked with [Type] customers to understand needs and provide [Type] service.
Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
Increased customer satisfaction by resolving [Product or Service] issues.
Bank teller providing assistance to multiple customers with banking needs and transactions, deposits and reconciliation of accounts.
Merchant teller responsible for all merchant customers, including large, daily deposits, reconciliation of accounts, management of available funds
Overall customer service provided to customers varying updating account information, addressing account discrepancies, reconciliation of personal and merchant accounts
Education
Expected in 06/1988
Associate of Arts: Accounting Glendale Community College - Glendale, California, GPA:
Expected in 06/1986
High School Diploma: Glendale Senior High School - Glendale, California, GPA:
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