collection admin accounts receivables resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Ease with Computers and Technology
  • Appointment Coordination
  • Judgment and Decision Making
  • Schedule Management
  • Task Prioritization
  • Verbal and Written Communication
  • Microsoft Office
  • Strong Organizational Skills
  • Research and Analytical Skills
  • Meticulous Attention to Detail
  • Professional and Courteous
Collection Admin/ Accounts Receivables, 10/2018 to Current
E.A. Sween CompanyChicago, IL,
  • Performed office duties and administrative tasks to facilitate accounts receivable departmental functions.
  • Processed and mailed customer invoices or e-mailed electronic statements and posted customer payments and submitted bank deposits when received.
  • Entered finalized cash receipts and updated accounts receivable ledger to resolve variances.
  • Verified validity of account discrepancies and resolved by obtaining and investigating information.
  • Spearheaded collections process by examining customer payment plans and payment history and coordinating contact cross-functionally.
  • Checked postings and documents for correctness, accuracy and proper coding.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Monitored loans and accounts payable to confirm payments are current.
  • Received and recorded cash, checks and transfers.
  • Notified customers of delinquent accounts with attempt to collect outstanding amounts.
  • Processed payments over phone and set up recurring drafts.
  • Received payment and posted to appropriate customer accounts.
  • Arranged for debt repayment and established repayment schedule based on customer finances.
  • Recorded and updated customer personal accounts with accurate contact information.
  • Met demands of busy collections group by performing high volume of daily calls.
  • Recorded information about customers' financial status and collections status efforts.
  • Located and monitored overdue accounts using billing system to begin collections process.
Dental Office Staff Front Desk Billing , 03/2013 to 10/2018
The Dental Office Of Long BeachCity, STATE,
  • Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
  • Prepared new patient files and updated existing records with new personal, insurance and medical information.
  • Handled telephone and in-person requests for assistance from new and established dental practice patients.
  • Educated patients about post-operative and at-home care for optimal outcomes.
  • Supported dynamic patient flows by setting up and breaking down rooms, cleaning surfaces and restocking supplies.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Educated patients on treatment procedures and post-procedure home care.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Explained dental services and payment plans to help patients make informed decisions.
  • Prepared patients by explaining scheduled treatments and potential side effects.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
Receptionist, 08/2011 to 07/2013
Veros Credit-City, STATE,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Supervised setup of conference rooms for meetings and office events in common areas.
  • Scheduled and confirmed appointments and meetings for management team.
  • Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
  • Updated and recorded customer or client information to maintain accounts.
  • Answered phone calls, provided information and connected callers to appropriate personnel.
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.
  • Facilitated payment of invoices due by sending bill reminders and contacting clients
  • Generated financial statements and reports detailing accounts receivable status.
  • Received and input receivables payments in compliance with internal financial procedures.
  • Completed daily accounts receivable ledger reconciliations.
  • Verified validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments and from customers.
  • Summarized receivables by maintaining invoice accounts and coordinated monthly transfers to accounts receivable accounts.
  • Utilized daily audit information to update aging reports.
  • Upheld strict quality and accuracy standards through daily process adjustments.
  • Managed AP and AR operations, coordinating staff workflows and reviewing completed work to reduce errors.
  • Resolved invalid or unauthorized deductions by following pending deductions procedures.
  • Streamlined operations to achieve new efficiencies, improve on-time collections and reduce invoice processing time by [Number]%.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Managed relationships with tax authorities, bankers and auditors.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Developed or analyzed information to assess current or future financial status of firms.
  • Developed invoicing systems and internal controls to boost billing efficiencies.
  • Recommended new financial and accounting software packages. replacing various non-integrated offerings.
  • Conducted reviews and evaluations for cost-reduction opportunities.
  • Created financial management mechanisms to minimize financial risk to business.
  • Built financial models to allocate resources, forecast cash and investment needs and make capital budgeting decisions.
  • Consolidated business data into actionable metrics to simplify and highlight areas of concern and opportunity.
  • Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
  • Analyzed competitors and market trends to facilitate business growth.
  • Created and updated financial reports on frequent basis to present information to leadership teams.
  • Invested funds and recommended appropriate dividend issuances based on historical dividend patterns and expected cash flows.
  • Used hedging to mitigate financial risks related to interest rates on company's borrowings.
  • Analyzed actual financial results to budget, preparing variance reporting to functional groups.
  • Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
  • Communicated with stockholders or other investors to provide information or raise capital.
  • Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
  • Coordinated preparation of external audit materials and external financial reporting.
Education and Training
High School Diploma: , Expected in 06/2010 to Millikan High School - Long Beach, CA

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Resume Overview

School Attended

  • Millikan High School

Job Titles Held:

  • Collection Admin/ Accounts Receivables
  • Dental Office Staff Front Desk Billing
  • Receptionist


  • High School Diploma

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