coffee shop assistant resume example with 3+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Skills
- Up-selling
- Tea expertise
- Credit card transactions
- Safe food handling practices
- Coffee expertise
- Espresso machine operation
- Product displays
- Cash register operation
- Calm under pressure
- Speedy and efficient
- Team player
- Team Leadership
- Active listener
- Food preparation
- Conflict mediation
- POS system operation
- Solid problem solver
- Inventory
- Order taking
- Superior communication skills
- Food service standards
- Phone orders
- Patient relations
- Cash register operations
- POS system expertise
- Equipment maintenance
- Menu item familiarity
- Food handling and sanitization
- Concise time management
- Opening and closing procedures
- Cooking procedures
- Kitchen cleanliness and organization
- Cleaning and sanitation
- Safe food handling
- Issue resolution
- Payment transactions
- Sales transaction management
- Guest inquiries
Education and Training
Desert Ridge High School Mesa, AZ Expected in 05/2018 ā ā High School Diploma : - :
Maricopa Community Colleges - Chandler-Gilbert Community College Chandler, AZ Expected in ā ā Associate of Arts : Fine Arts - :
Experience
Kroger - Coffee Shop Assistant
Forest Park, GA, 07/2020 - Current
Forest Park, GA, 07/2020 - Current
- Collected payments and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested products based on stated preferences.
- Received and accurately processed customer payments.
- Supported highest standards of conduct and service to support company reputation.
- Stocked customer service stations with paper products or beverage preparation items.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Created complex, hand-crafted beverages based upon customer preferences.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Followed health, safety and sanitation guidelines to pass state inspections.
Window Nation - Canvasser
Pittsburgh, PA, 08/2021 - 10/2021
Pittsburgh, PA, 08/2021 - 10/2021
- Walked over [Number] miles daily to obtain signatures and register voters.
- Maintained professional interaction atmosphere to achieve high contact rates and respect people's personal spaces.
- Recruited other canvassers to strengthen campaign outreach potential.
- Created database of new leads and updated existing ones with contact information and preferences.
- Utilized organizational knowledge and persuasive speech to sway public opinion.
- Fostered active discussions to build connections with people.
- Obtained signatures and personal information for electoral parties and businesses.
- Educated unregistered voters on benefits of registering and making vote count.
- Memorized and recited sales scripts or statements prepared by employer.
- Initiated contact with people in public areas and spaces to take surveys or sign petitions.
- Displayed knowledge of product or organization to attempt to sway opinions.
- Worked in urban, suburban and rural areas to enroll over [Number] customers in [Type] services in [Timeframe].
- Gained [Number] signatures on [Type] petitions by accurately and efficiently educating voters on issues.
- Signed [Number] people up to join [Type] programs over [Timeframe].
- Exceeded [Type] goals by [Number]% through effective route planning, communication and persuasion.
- Decreased route time by [Number]% through closely monitoring weather and traffic conditions.
Trinity Health Corporation - Elderly Caregiver
West Mifflin, PA, 09/2020 - 11/2020
West Mifflin, PA, 09/2020 - 11/2020
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Improved patient outlook and daily living through compassionate care.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Tracked and reported clients' progress based on observations and conversations.
- Followed care plan and directions to administer medications.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Laundered clothing and bedding to prevent infection.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Redirected clients with memory issues, providing safety guidance protection.
- Engaged clients by conversing and participating in activities and hobbies.
- Reported concerns to nurse supervisor to promote optimal care.
Lyndsay - Schmear Bagels
City, STATE, 02/2019 - 02/2020
City, STATE, 02/2019 - 02/2020
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature.
- Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
- Maintained temperature, sweep and sanitation logs to document proper conditions.
- Designed appealing product displays to maintain unique presentation.
- Baked fresh bread and pastries for cafes and restaurants.
- Evaluated raw ingredients and baked goods, assessing for quality control purposes.
- Utilized measuring instruments, commercial-grade mixers and ovens to bake cakes and pastries.
- Oversaw baking and cooking training to assist new staff members in professional development.
- Generated turn movement and maintained monthly inventory to control product and ingredient spoilage.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Observed color of baked products to adjust oven temperatures, humidity or conveyor speeds.
- Inspected baking equipment in accordance with cleanliness and safety standards.
- Measured and weighed ingredients to precisely match recipes for different baked goods.
- Shaped and cut dough to achieve desired shapes, signs and designs.
- Verified quality of raw materials against bakery standards and recipe specifications.
- Finished baked goods with glazes, icings and other toppings.
- Adjusted time and speed controls for mixing and blending machines.
- Weighed flour to prepare batter, dough, filling and icing.
- Combined ingredients in bowls of mixing, blending or cooking machinery.
- Transferred dough to pans, molds or sheets and baked in production ovens.
- Coordinated supplies, placed orders and managed stock on hand for bakery.
- Observed color of baked goods to determine equipment adjustments.
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Resume Overview
School Attended
- Desert Ridge High School
- Maricopa Community Colleges - Chandler-Gilbert Community College
Job Titles Held:
- Coffee Shop Assistant
- Canvasser
- Elderly Caregiver
- Schmear Bagels
Degrees
- High School Diploma
- Associate of Arts
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