Motivated go-getter with 3 years of experience offering office support in a niche index tab industry. Energetic and reputable individual possessing strong work ethic, critical thinking skills and superb initiative. Exceptional customer service and decision-making skills. Has ~4 years experience writing for others in freelancing positions.
Skills
Copy Editing (3+ years)
Content Editing (3+ years)
Freelance Writing (3+ years)
Quickbooks Accounting (2.5+ years)
Manufacturing (5+ years)
Microsoft Word (5+ years)
Comprehending, Following, and Editing Filing Systems (3+ years)
Marketing/Networking (4+ years)
Customer Service (5+ years)
G Suite
Microsoft Word
Processes
Issue resolution
Concise time management
Education and Training
Unioto High SchoolChillicothe, OHExpected in 2019 – –: - GPA:
I graduated on time after taking more electives than needed and attending college for my final year of high school in the CCP+ program for advanced students, focusing on English and creative writing classes.
Ohio UniversityChillicothe, OH, Expected in – –:Creative Writing And General Studies - GPA:
Completed coursework in Creative Writing, Essay/Research Writing, Psychology, Ethics, and more
Package whole bean, grind and package ground coffees, flavor 3lb batches of product.
Front and back of house cleaning when necessary.
Making sure weekly deliveries are prepared to go out.
Taking note of stock on shelves, in the back, noting how much product of each blend and flavor needs to be made for the next day.
Making sure packaging is correct and up to date for all product.
Adopting duties as-needed to ensure things run smoothly.
Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
Organized food preparation stations and replenished supplies regularly.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Wiped counters and tables to remove dirt and food and maintain clean environment for guests.
Nutritional Beverages, Llc - Production Worker Phoenix, AZ, 01/2014 - 08/2019
Running machinery for finishing work in the printing industry (Collating, Shrink-wrapping) Packing and shipping product through UPS Little Earthlings, Chillicothe, OH — Customer Service and Production Agent The brand of a small business based in growing heirloom produce and plants, started in 2005 (Seasonal position, late spring to early fall.
Inspected quality of finished products, making minor repairs to meet project expectations.
Set up and operated production equipment according to daily work orders and safety procedures.
Inspected finished products for quality and adherence to customer specifications.
Recognized defective material and reported issues to management to facilitate prompt resolution.
Used company tracking system to locate and pick merchandise to fulfill daily customer orders.
Completed product assembly according to standardized procedures.
Ati Metals - Accounting Clerk Albany, OR, 12/2013 - 08/2019
Company that was started by Bob and Susie Claire in 1991, manufacturing index tab dividers
Invoicing and receiving payments from customers
Inputting bills from vendors
Reconciling data
Filing important records
Being familiar with Quickbooks
Adapting to be a marketing/networking agent, applying knowledge of regular big ticket customers
Assisting in streamlining/creating/enforcing company policy
Assisting with all office work
Being familiar with almost all processes of product production and being able to notice and fix issues that occurred in the production process.
Resolved billing discrepancies by completing detailed research and analysis and documented client rebate discounts and reserve fund records.
Provided accounting assistance such as payroll, AP, AR and expense tracking support.
Coordinated timely payments from vendors, clients and account holders.
Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
Entered invoices into Quickbooks, updated accounts and identified aging balanced ready for collections activities.
Communicated with supervisors about discrepancies and devised plans to reconcile financial issues.
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Prepared packages for shipment by generating invoices and setting up courier deliveries.
Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
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