(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Motivated go-getter with 3 years of experience offering office support in a niche index tab industry. Energetic and reputable individual possessing strong work ethic, critical thinking skills and superb initiative. Exceptional customer service and decision-making skills. Has ~4 years experience writing for others in freelancing positions.

  • Copy Editing (3+ years)
  • Content Editing (3+ years)
  • Freelance Writing (3+ years)
  • Quickbooks Accounting (2.5+ years)
  • Manufacturing (5+ years)
  • Microsoft Word (5+ years)
  • Comprehending, Following, and Editing Filing Systems (3+ years)
  • Marketing/Networking (4+ years)
  • Customer Service (5+ years)
  • G Suite
  • Microsoft Word
  • Processes
  • Issue resolution
  • Concise time management
Education and Training
Unioto High School Chillicothe, OH Expected in 2019 : - GPA :

I graduated on time after taking more electives than needed and attending college for my final year of high school in the CCP+ program for advanced students, focusing on English and creative writing classes.

Ohio University Chillicothe, OH, Expected in : Creative Writing And General Studies - GPA :
  • Completed coursework in Creative Writing, Essay/Research Writing, Psychology, Ethics, and more
  • Creating Writing Club Member
Kroger - Coffee Shop Assistant
Cornelius, OR, 01/2019 - 04/2020
  • Package whole bean, grind and package ground coffees, flavor 3lb batches of product.
  • Front and back of house cleaning when necessary.
  • Making sure weekly deliveries are prepared to go out.
  • Taking note of stock on shelves, in the back, noting how much product of each blend and flavor needs to be made for the next day.
  • Making sure packaging is correct and up to date for all product.
  • Adopting duties as-needed to ensure things run smoothly.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Organized food preparation stations and replenished supplies regularly.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Wiped counters and tables to remove dirt and food and maintain clean environment for guests.
Nutritional Beverages, Llc - Production Worker
Phoenix, AZ, 01/2014 - 08/2019
  • Running machinery for finishing work in the printing industry (Collating, Shrink-wrapping) Packing and shipping product through UPS Little Earthlings, Chillicothe, OH — Customer Service and Production Agent The brand of a small business based in growing heirloom produce and plants, started in 2005 (Seasonal position, late spring to early fall.
  • Inspected quality of finished products, making minor repairs to meet project expectations.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Inspected finished products for quality and adherence to customer specifications.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Used company tracking system to locate and pick merchandise to fulfill daily customer orders.
  • Completed product assembly according to standardized procedures.
Ati Metals - Accounting Clerk
Albany, OR, 12/2013 - 08/2019
  • Company that was started by Bob and Susie Claire in 1991, manufacturing index tab dividers
  • Invoicing and receiving payments from customers
  • Inputting bills from vendors
  • Reconciling data
  • Filing important records
  • Being familiar with Quickbooks
  • Adapting to be a marketing/networking agent, applying knowledge of regular big ticket customers
  • Assisting in streamlining/creating/enforcing company policy
  • Assisting with all office work
  • Being familiar with almost all processes of product production and being able to notice and fix issues that occurred in the production process.
  • Resolved billing discrepancies by completing detailed research and analysis and documented client rebate discounts and reserve fund records.
  • Provided accounting assistance such as payroll, AP, AR and expense tracking support.
  • Coordinated timely payments from vendors, clients and account holders.
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
  • Entered invoices into Quickbooks, updated accounts and identified aging balanced ready for collections activities.
  • Communicated with supervisors about discrepancies and devised plans to reconcile financial issues.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.

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Resume Overview

School Attended

  • Unioto High School
  • Ohio University

Job Titles Held:

  • Coffee Shop Assistant
  • Production Worker
  • Accounting Clerk


  • Some College (No Degree)

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