Driven and compassionate healthcare professional with 5 years hands-on experience in fast-paced residential and hospital environments. Accountable and responsible with a strong focus on patient wellness.
Education and Training
Bachelor of Arts: Healthcare, Expected in 2013 - Ashford University College - Clinton, IA GPA:
Bachelor of Art: Health Care Administration, Expected in 2006 - Virginia College of Jackson, MS - JAckson, MS GPA: GPA: 3.9
Health Care Administration GPA: 3.9
Associate of Applied Science Degree: Administrative Office Management, Expected in 2006 - Virginia College - Jackson, Ms GPA: GPA: 3.8
Administrative Office Management GPA: 3.8
Skill Highlights
Staffing management ability
Proven patience and self-discipline
Professional Experience
Code Enforcement Officer, 04/2007 - Current City Of Downey – Downey, CA,
My duties include answering incoming calls and main line transfer calls, transferring calls to the appropriate code enforcement officer, assist and screen all visitors, assist citizens with complaints and concerns, provide information and find resolution to citizens complaints and questions, complete inspection order forms of citizens complaints, generate cases of code violations, send out mail, receive and distribute mail, close out cases, create grass and bid packet for the City of Jackson workers, process accountant information, make sure all workers have insurance, sum out bid after the bids are received, issue out contracted work to city contractors, maintain and update files and other general secretary duties as given by management.
Customer Service Sales Associate, 07/2005 - 04/2007 Aaa Mid-Atlantic – Colonial Heights, VA,
My duties included assisting in completing price changes within the store, processing and replenishing merchandise, monitoring floor stock, maintained an awareness of all promotions and advertisements, demonstrated strong customer service, assisted individual accounts, verified cash drawers, balance and prepare daily drops, processed night deposits, maintained personal daily performance standards while handling customer inquiries and resolving complaints and problems.
Manager, 07/1999 - 04/2005 Community Health System – Nanticoke, PA,
My duties included but were not limited to verifying cash drawers, balancing and preparing daily cash drops, processing night deposits, assure lobby area is secure, keep restaurant cleaned and well maintained at all times, keeping a daily proof of records, assisting customers with any problems or concerns, ordering supplies/products for the store, coordinating the organizational, staffing and operational activities, delivering excellent customer service to all customers and completing a weekly inventory.
While employed with this company I gained extensive expertise in sales.
Sales Associate, 02/2001 - 05/2003 Forward – Los Angeles, CA,
My duties included consulting and assisting customers, helping increase monthly sales, pot, water and process the plants and to meet all deadlines set forth by the store My duties included but were not limited to verifying cash drawers, balancing and preparing daily cash drops, processing night deposits, assure lobby area is secure, keep restaurant cleaned and well maintained at all times, keeping a daily proof of records, assisting customers with any problems or concerns, ordering supplies/products for the store, coordinating the organizational, staffing and operational activities, delivering excellent customer service to all customers and completing a weekly inventory.
While employed with this company I gained extensive expertise in sales.
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