Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Skills
Microsoft Word and PowerPoint, Excel (6 years)
Team leadership and coaching
Customer-oriented
Excellent customer service skills
Operations
Sales expertise
Product and service sales
Merchandising
Staff Management
Accurate money handling
Bank deposit procedures
Customer Relations
Goals and performance
Strategic thinker
Opening and closing procedures
Store displays
Work History
05/2017 to 10/2020
Co Store ManagerSpencer Gifts, Llc – Kahului, HI,
Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
Developed innovative and creative merchandise displays to drive point-of-sale purchases.
Conducted weekly walk-throughs with district manager to discuss interior visual displays, including store window presentation.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Oversaw, trained and encouraged sales associates, promoting culture of efficiency and performance.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
Created work schedules according to sales volume and number of employees.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Trained and developed new associates on POS system and key sales tactics, which improved process flows.
Completed all point of sale opening and closing procedures, including counting contents of cash register.
06/2016 to 02/2017
Marketing Assistant/Administrative AssistantPacific Medical Centers – Redondo Beach, CA,
Capitalized on industry and marketplace trends to strategize solutions and enhance business operations.
Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
Developed insights on marketing campaigns to assess performance against goals.
Compiled product, market and customer data to forecast accurate sales and profit projections.
Created PowerPoint presentations for business development purposes.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Created unique and engaging content for range of social media platforms including Pinterest, FaceBook and Instagram.
Collaborated with team members to help expand marketing channels.
Contributed to mock-ups, email campaigns and social media content.
Designed and presented social media campaign ideas.
Assisted in creation of pre-season marketing plans to support department and divisional strategies.
Performed market analysis and researched latest trends.
Stayed updated with latest marketing concepts and techniques.
06/2015 to 11/2016
HousekeeperSavatree – Fort Worth, TX,
Removed waste paper and other trash from premises to designated area.
Kept building entryway glass clean and polished for professional presentation.
Disposed of trash and recyclables each day to avoid waste buildup.
Verified cleanliness and organization of storage areas and carts.
Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Waxed and polished wood floors and other woodwork.
Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
Adhered to professional house cleaning checklist.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Polished glass surfaces and windows.
Documented and reported all necessary facility and building repairs observed.
01/2015 to 05/2015
Office AssistantNorthampton Community College – City, STATE,
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Worked with upper management to complete complex projects on tight budgets within specific timelines.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Enhanced collaboration between team members by preparing meeting materials and taking clear notes.
Processed client rebate reconciliation, reporting and check requests.
Education
Expected in 06/2019
Associate Degree: business management Northampton Community College - Tannersville, PA, GPA:
Member of DECA
Continuing education in Business Management
Expected in 06/2014
High School Diploma: East Stroudsburg South High School - East Stroudsburg, PA GPA:
Majored in Marketing
Member of DECA
Expected in 2014
High school Diploma: marketing study Monroe Career & Technical Institute - Bartonsville, PA GPA:
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