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co owner resume example with 19+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in retail industry. Offering 10-year background in increasing profits, reducing costs and transforming customer service standards through customer service and sales. Experienced in leading and supervising team of 10 employees.

Skills
  • Merchandising expertise
  • Stocking and replenishing
  • Loss prevention
  • Excellent people skills
  • Cash register operations
  • Interpersonal skills
  • Cash register operation
  • Client Service
  • Problem-solving skills
  • Social perceptiveness
  • Contract preparation
  • Flexible schedule
  • Exceptional customer service
  • Communication skills
Work History
01/2010 to Current Co-Owner Veyo | Brookfield, WI,
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Offered office-wide [Type] software support and training, including troubleshooting issues and optimizing usage.
  • Executed record filing system to improve document organization and management.
  • Offered departmental administrative support.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Organized weekly staff meetings and logged minutes for corporate records.
10/2014 to 03/2018 Retail Sales Associate Viejas Enterprises | Alpine, CA,
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Reported to work early, checked low inventory, learned sales or special offerings.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
10/2014 to 03/2018 Safety Coordinator Koch Industries, Inc. | Perdue Hill, AL,
  • Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
  • Recommended changes to company culture in order to improve safety and meet changing demands.
  • Developed safety training procedures and documented into manuals for distribution to all staff members.
  • Inspected facilities for adherence to fire, hazard and safety guidelines.
  • Wrote safety program plans to manage hazards, reduce incidents and save company money through less time lost and lower insurance payouts.
  • Provided instructions to staffers during fire drills including evacuation routes and proper reporting techniques.
  • Conducted investigations into incidents and reported on findings.
  • Conducted safety audits and investigated plant quality issues.
  • Developed safety policies and procedures to be used at medical facilities.
  • Coached employees, managers and executives on effective safety policies.
09/1999 to 08/2007 Retail Sales Associate Viejas Enterprises | Alpine, CA,
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Increased business sales utilizing cellular knowledge.
Education
Expected in 12/1998 to to Bachelor of Science | Sociology Oklahoma State University, Stillwater, OK GPA:

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Resume Overview

School Attended

  • Oklahoma State University

Job Titles Held:

  • Co-Owner
  • Retail Sales Associate
  • Safety Coordinator
  • Retail Sales Associate

Degrees

  • Bachelor of Science

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