Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in retail industry. Offering 10-year background in increasing profits, reducing costs and transforming customer service standards through customer service and sales. Experienced in leading and supervising team of 10 employees.
Skills
- Merchandising expertise
- Stocking and replenishing
- Loss prevention
- Excellent people skills
- Cash register operations
- Interpersonal skills
- Cash register operation
- Client Service
- Problem-solving skills
- Social perceptiveness
- Contract preparation
- Flexible schedule
- Exceptional customer service
- Communication skills
Education
Oklahoma State University Stillwater, OK Expected in 12/1998 ā ā Bachelor of Science : Sociology - :
Work History
Veyo - Co-Owner
Brookfield, WI, 01/2010 - Current
Brookfield, WI, 01/2010 - Current
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Offered office-wide [Type] software support and training, including troubleshooting issues and optimizing usage.
- Executed record filing system to improve document organization and management.
- Offered departmental administrative support.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Organized weekly staff meetings and logged minutes for corporate records.
Viejas Enterprises - Retail Sales Associate
Alpine, CA, 10/2014 - 03/2018
Alpine, CA, 10/2014 - 03/2018
- Supported efficient and timely replenishment of sales floor merchandise.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders and gift card activations.
- Reported to work early, checked low inventory, learned sales or special offerings.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Koch Industries, Inc. - Safety Coordinator
Perdue Hill, AL, 10/2014 - 03/2018
Perdue Hill, AL, 10/2014 - 03/2018
- Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
- Responded to any emergencies as instructed and with utmost efficiency.
- Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
- Recommended changes to company culture in order to improve safety and meet changing demands.
- Developed safety training procedures and documented into manuals for distribution to all staff members.
- Inspected facilities for adherence to fire, hazard and safety guidelines.
- Wrote safety program plans to manage hazards, reduce incidents and save company money through less time lost and lower insurance payouts.
- Provided instructions to staffers during fire drills including evacuation routes and proper reporting techniques.
- Conducted investigations into incidents and reported on findings.
- Conducted safety audits and investigated plant quality issues.
- Developed safety policies and procedures to be used at medical facilities.
- Coached employees, managers and executives on effective safety policies.
Viejas Enterprises - Retail Sales Associate
Alpine, CA, 09/1999 - 08/2007
Alpine, CA, 09/1999 - 08/2007
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Supported efficient and timely replenishment of sales floor merchandise.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
- Opened and closed store independently when needed and prepared nightly bank drop for manager.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Increased business sales utilizing cellular knowledge.
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Resume Overview
School Attended
- Oklahoma State University
Job Titles Held:
- Co-Owner
- Retail Sales Associate
- Safety Coordinator
- Retail Sales Associate
Degrees
- Bachelor of Science
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