Co Owner Resume Example BD Services

CO-OWNER

Professional Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in retail industry. Offering 10-year background in increasing profits, reducing costs and transforming customer service standards through customer service and sales. Experienced in leading and supervising team of 10 employees.

Work History

BD Services - Co-OwnerElk City, OK01/2010 - Current

Drafted professional memos, letters and marketing copy to support business objectives and growth.
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Offered office-wide [Type] software support and training, including troubleshooting issues and optimizing usage.
Executed record filing system to improve document organization and management.
Offered departmental administrative support.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Organized weekly staff meetings and logged minutes for corporate records.

Elk City Outdoor - Retail Sales AssociateElk City, OK10/2014 - 03/2018

Supported efficient and timely replenishment of sales floor merchandise.
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Answered product questions with up-to-date knowledge of sales and store promotions.
Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Used POS system to process sales, returns, online orders and gift card activations.
Reported to work early, checked low inventory, learned sales or special offerings.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.

Elk City Outdoor/Outcast Trucking - Safety CoordinatorElk City, OK10/2014 - 03/2018

Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
Responded to any emergencies as instructed and with utmost efficiency.
Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
Recommended changes to company culture in order to improve safety and meet changing demands.
Developed safety training procedures and documented into manuals for distribution to all staff members.
Inspected facilities for adherence to fire, hazard and safety guidelines.
Wrote safety program plans to manage hazards, reduce incidents and save company money through less time lost and lower insurance payouts.
Provided instructions to staffers during fire drills including evacuation routes and proper reporting techniques.
Conducted investigations into incidents and reported on findings.
Conducted safety audits and investigated plant quality issues.
Developed safety policies and procedures to be used at medical facilities.
Coached employees, managers and executives on effective safety policies.

Dobson Cellular Systems - Retail Sales AssociateElk City, OK09/1999 - 08/2007

Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Supported efficient and timely replenishment of sales floor merchandise.
Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
Opened and closed store independently when needed and prepared nightly bank drop for manager.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Increased business sales utilizing cellular knowledge.

Skills

Merchandising expertise
Stocking and replenishing
Loss prevention
Excellent people skills
Cash register operations
Interpersonal skills
Cash register operation

Client Service
Problem-solving skills
Social perceptiveness
Contract preparation
Flexible schedule
Exceptional customer service
Communication skills

Education

12/1998Oklahoma State UniversityStillwater, OKBachelor of Science: Sociology

Resume Overview

Companies Worked For:

BD Services
Elk City Outdoor
Elk City Outdoor/Outcast Trucking
Dobson Cellular Systems

School Attended

Oklahoma State University

Job Titles Held:

Co-Owner
Retail Sales Associate
Safety Coordinator

Degrees

Bachelor of Science : Sociology

Co-Owner Resume Example

Resume Score: 80%

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