Customer service professional dedicated to effective team management and customer satisfaction. Management professional effective at building highly-motivated teams, as well as leading cross-functional teams in a fast-paced environment. Perceptive Customer Service Manager who cultivates positive customer relationships through clear and helpful communication. Exceptional customer care professional who addresses inquiries and resolves problems as they arise. LPN with 5 years experience in Healthcare. Skilled in providing patients with dementia . LPN with 3+ years experience in clinical settings providing nursing care to diverse populations. Certified Pharmacy Technician with three years' work at a leading national drugstore chain and a small community pharmacy. Dedicated, hard-working, reliable and accurate professional who delivers courteous service at all times. Detail-oriented Pharmacy Technician skilled at filling prescriptions, patient care and data entry. Familiar with medication compounding and pharmaceutical calculations. Highly effective at handling confidential information and identifying system improvements with ease.
Skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service. Expertise in delivering support services and resolving customer complaints. Trained in.Customer service and sales expert who identifies customer needs and delivers solutions to problems.[Job Title] driven to exceed sales goals and build long-term relationships with customers. Creates a positive shopping experience through high-quality customer care.Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.Personable and deadline-drive Customer Service Representative experienced in working in a fast-paced environment. Solid team player who offers a positive and cooperative attitude.
Dependable and reliable
Won various awards in Top customer service.
Manager of the year 2005 ,2006 ,2011 ,2012
Was recognized by many of the employee's I was over , Why I made them happy to want to work under me.
I treat others as I want to be treated.
I always talk highly of everyone
I will help them all. Im not a Manager who sits on my chair all day.
I am their for everyone , any needs they may have.
Im a Christian mother of 4.
Married for 16 years
Achieved 92% of Led sales calls with team members to establish sales and customer retention goals.89% .Hired and trained all sales staff for new store location. Monitored customer preferences to determine focus of sales efforts.Generated monthly and annual sales reports.Wrote sales slips and sales contracts.Shared product knowledge with customers while making personal recommendations.Maintained friendly and professional customer interactions.Trained in negotiations and time management.
Verified that information in the computer system was up-to-date and accurate.Created new orders in the Laboratory Inventory Management System (LIMS).Verified and logged in deadlines for responding to daily inquiries.
Graduated with honors and Salutatorian of my High School Class. Nursing LPN 2002 Gasden State , Anniston , Alabama
Head pharmacy Tech Auburn University
caregiver, cash management, charts, communication skills, CPR Certified, Creative problem solver, Credit, client relations, Dependable, Detail-oriented, First Aid, Medical terminology, access, MS Windows, progress, psychology, Quick learner, receiving, sales, Shipping, Strategic, phone, Time management
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