Hardworking retail management professional versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting.Determined with strong interpersonal skills and extensive retail and sales experience. Employs excellent leadership skills and multi-tasking strengths.
Promoted to Store Manager quickly and was the youngest Store Manager in the Region. Developed and implemented new loss prevention methods which resulted in a 3% reduction in shrinkage rates. Managed a low 1 million dollar store to running a multi-million dollar store.
Managed a $1.5 million dollar store. Directed sales team training and development programs.Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.Informed customers about sales and promotions in a friendly and engaging manner.Trained new employees on company policy and producers. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Verified that all merchandising standards were maintained on a daily basis. Ran the store as the acting store manager while store manager was on maternity leave for 4 months.
Opened and closed the store, which included counting cash drawers and making bank deposits.Maintained visually appealing and effective displays for the entire store.Recruited, hired, developed and retained retail talent for the company. Traveled to opened new store locations and helped reopen stores after being remodeled.
Worked closely with the district manager to formulate and build the store brand.Hired and trained staff from 20-60 people depending on Holidays. Managed a multi- million dollar store which was ranked in the top 15% of the company including the US and Canada. Planned and led training programs on staff development.Conducted reference and background checks on all job applicants.Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Determined staff promotions and demotions, and terminated employees when necessary.Completed a series of training sessions with employees to move up from sales associates to assistant mangers all the way to store managers.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Determined staff promotions and demotions, and terminated employees when necessary.Completed weekly schedules according to payroll policies.Trained all new managers on store procedures and policies.Worked closely with the district manager to formulate and build the store brand.Addressed and corrected sales staff communication issues in a tactful and effective manner.
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