, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Innovative and dedicated cannabis professional versed in both medical and high volume recreational dispensary operations, inventory, and compliance, as well as cultivation and manufacturing compliance. Self-motivated self-starter that brings culture and unparalleled attention to detail to any team.
Skills
Detail Oriented and Highly Organized
Compliance
Inventory Control
Operations Oversight
Process Improvements
Policy Development and Enforcement
Proficient in METRC and BioTrack
Expert in Dutchie POS and Backoffice, Proficient in COVA
Training and Development
Team Building
Experience
03/2023 to CurrentCompliance OfficerJANE Dispensary | City, STATE,
Redesigned and updated full compliance program for each license type
Performed weekly inventory and security audits at each license type
Completed quarterly unannounced state-regulatory audits at 9 licenses, and monthly scheduled audits at 3, and created follow up procedures for corrections to non-compliant items
Prepared documents and records for annual inspection
Assisted dispensaries with investigation and reporting of daily discrepancies and developed internal protocols to identify and eliminate patterns
Hosted bi-weekly compliance call with facility leadership
to Co General Manager (10mo)Ascend Collinsville | City, STATE,
Oversaw and coordinated with Marketing Manager and Inventory Manager on all aspects of branding/marketing, purchasing, and inventory control.
Seamlessly coordinated with other GM to complete all operational, staffing, security, and compliance duties.
Transitioned store from COVA to Dutchie POS including data migration, physical terminal setup, development of new SOPs, development and implementation of training, setup of backend and reconfiguration of inventory and menu data.
Managed 6 separate product menus for in-store and delivery ordering using Dutchie, Leafly, and Weedmaps.
Oversaw all aspects of patient delivery service and coordinated with partner company to ensure maximum revenue and exceptional customer experience.
Investigated, reported, and resolved all inventory discrepancies.
Worked with all staff through communication to develop and maintain culture of inclusivity and education for all.
to Inventory SME (Trainer), Vault Team Lead (1yr 8mo)Journeys Shoes | City, STATE,
Assisted in developing and refining inventory SOPs in dispensary environment serving 1-2k+ consumers per day.
Continually evolved and scaled inventory procedures to accommodate rapid growth from ~500 skus to 1,000+ sku product catalog.
Managed menu entries for all products and ensured educational, accurate, and consistent description, photo, and naming standards.
Oversaw all operations in 3 vault rooms including receiving product deliveries regularly lasting 8+ hours, high volume fulfillment, continual product rotation and reorganization, daily full inventory audits, cycle counts, and state inspections.
Developed and led vault team including assessment-based selection, multi-tier training and duty structure, and enforcing performance standards.
Developed and continually refined labeling, organization, restocking, auditing, packaging, storage, and quality control procedures for all inventory.
Redesigned, implemented and facilitated successful training programs for all areas of state compliance, dispensary operations, and cannabis education to increase employee retention and productivity and provided follow-up to incorporate feedback into future modules.
Assisted in writing corporate customer experience training.
Maintained multiple state required annual training certifications for staff of 80-100.
Organized brand trainings in multiple sessions to accommodate large staff and business needs.
Implemented QR code for anonymous HR feedback/comments.
Co-developed and lead multi-location Pride Committee and organized participation/sponsorship in local events.
Organized staff events to increase morale and productivity.
to Co-Manager (6mo) Store Manager (1yr)Starbucks | City, STATE,
Oversaw all store operations, sales, inventory, staff, and culture.
Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Recruited, trained, and empowered members of staff to achieve KPI benchmarks and goals.
Education and Training
Expected in to to Associate of Arts | Business Administration And ManagementSt Louis Community College, , GPA:
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Resume Overview
School Attended
St Louis Community College
Job Titles Held:
Compliance Officer
Co General Manager (10mo)
Inventory SME (Trainer), Vault Team Lead (1yr 8mo)