A reliable, loyal self-motivated individual with 15+ years of excellence working in customer service, sales, advanced technology help desk, payroll with human resource background, and Quality Control. PC and Mac computer proficiency and impressive multi-tasking skills. Recipient of Perfect Attendance Award and Great Customer Service Award. Recognized for consistent FCC Compliance in a call center environment. Exceeds management expectations with excellent job performance and highly personable communication skills, strong organizational skills, delivers high quality, concise work. Successfully contributes to team building by helping others understand their role as well as leading by example. Key Strengths Include: Front Office Operations * Marketing / Sales Call Center Operations * Hospitality Management Administrative Procedures * Regulatory Compliance Account Management * Customer Service / Public Relations
Microsoft Office, Industry Specific Software
Front office operations
Call center operations
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