Co Founder Board Member President Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
My Narrative

As an exponentially ambitious, co-founder and former CEO of Davisware, a ~$20 million software company serving field service companies in the HVAC, food equipment service and petroleum industries, led the execution of transformative change to take the company from an entrepreneurial enterprise to a private equity backed portfolio company. Throughout the ownership and co-leadership of the organization the business grew from a start up organization to a 200+ international organization with offices in Chicago, Boston & Hyderabad, India. In addition to professional ambitions, a continuous pursuit of life balance included being the mother to 10 children, while passionately pursuing coaching and community philanthropic ventures which included serving on more than 10 boards and coaching nearly 100 sports teams over 30+ years. As the author of the upcoming book, Living Exponentially, Unlocking the Potential of Every Moment in Your Business and Life, joyful fulfillment is found by sharing lessons learned with others with aspirations to help business leaders and entrepreneurs to find similar success and joy.

What Defines Me
  • Strategic Planning & Thought Leadership
  • Creative Problem Solving
  • Artful execution of Exponentiality
  • Natural Curiosity
  • Active Listening Skills
  • Empathy & Compassion
  • Keen attention to detail
  • Exceptional organizational skills
  • Joyful Leadership
  • Exceptional Work Ethic
  • Expansive Industry Knowledge
  • Excellent Written and Verbal Communication Skills
  • Exceptional Public Speaking Credentials
  • An Unquenchable love for children
  • A Passion for Equal Opportunity for all humans
  • A desire to make the world a better place by helping others help themselves to find success and self-reliance.
Bachelor of Science: Education, Expected in 06/1992
North Central College - Naperville, IL,
The Passion to Make the World a Better Place
  • United Nations Woman USA, Board of Directors, Treasurer
  • CFESA Technology Committee Chairperson
  • St. Catherine of Siena Parish Counsel
  • Tri-Cities Little League Board of Directors, VP of Concessions
  • St. Catherine of Siena Education Commission
  • St. Catherine of Siena Home & School Association Board Member
  • Elgin Sharks Running Club Advisor
  • Project Manana Sponsor
  • My Team Triumph Charity Team Member
  • Team in Training Charity Runner
  • St. Catherine of Siena Youth Sports Coach
  • Charity Auction Chairperson
  • St. Edward Central Catholic High School Family of the Year
Professional Passion
Co-Founder, Board Member & President, 01/2021 to Current
Davisware, LLC. City, STATE,
  • Collaborate with and on-board successor CEO
  • Publicly facing duties including speaking engagements, blog posts, podcasts and serving as the face of Davisware.
  • Facilitating and training the sales team on client facing responsibilities
  • Partnering with the account management team and CEO on key accounts and strategic initiatives, product roadmap and business direction
  • Continuing to protect the culture and company values Including raising the bar, creating the warrior spirit, working as one crew and creating a customer obsessed culture.
  • Facilitating and managing the divestiture relationship with FieldEdge for the successful transition of over 1300 customers to their new home.
CEO & Board Member, 07/2019 to 01/2021
Davisware, LLC. City, STATE,
  • Organized and prepared the organization for transformative changes in the business as a private equity portfolio business as a result of the sale of majority ownership of the business.
  • Reorganized the business from business units to functional positions to prepare the organization for scalable growth.
  • Developed and implemented strategic updates to business operations to solve issues affecting product stability and go to market strategy on product.
  • Executed product and implementation backlog, including $1.8M in uncaptured backlog by launching a new product to market.
  • Executed a successful COVID-19 response plan, including launching new business performance tools and analytics and converting the business' industry expertise to an on-line forum and becoming the industry on-line thought leader in less than 30 days, while reducing staff by nearly 30% and successfully executing a work from home strategy across 3 countries and 21 states while maintaining exemplary eNPS scores.
  • Led successful strategic divestiture of Wintac product line to a competitor, while executing a Transitional Services Agreement (TSA) and working collaboratively with FieldEdge to seamlessly transition customers to a new platform.
Co-Founder & Board Member, 06/1988 to 07/2019
Davisware, Inc. City, STATE,
  • Co-founded and operated a privately held, personally funded technology firm.
  • Developed a leadership team and led the business planning, mission statement execution and vision of the organization.
  • Led the commercial and account management teams through industry engagement, business expertise and relationship management.
  • Set company culture, facilitated communication and built cohesion between team members.
  • Mapped income generating strategies to grow revenue.
  • Upheld the culture and standards of leadership for employees, consistently leading by example, creating high employee retention and eNPS scores.
  • Built loyal account base and long-term business relationships generating consistent new and expansion revenue, while growing the customer base to ~3000 customers.
  • Supporting the Success launch of multiple iterations of software solutions, including complete platform transformation.
  • Supporting the technology leadership in the successful outsourcing to India well in advance of the outsourcing curve.

- CFESA Service Excellence/Most Engaged Member Award (First award to a non-service company) (2019)

- Illinois Family Business of the Year Nominee (2018)

- Daily Herald Influential Woman (2016)

- AHR Industry Innovator Award (2015)

- Chicago Innovation Award Nominee (2014)

- MCAA E. Robert Ken Award Nominee for Management Innovation (2014)

- Chicago Innovation Nominee (2013)

- Suburban Chicago Business Excellence Award (2012)

  • ACCA / IE3
  • AEC BuildTech
  • AICD
  • IDA
  • MCAA
  • MSCA
  • NRA
  • PDA
  • PEI
  • PHCC
  • Service World
  • CFESA National Conference Presenter 2000-2019
  • CFESA Region 1 Keynote Speaker 2017-2020
  • CFESA Region 2 Keynote Speaker 2002, 2003, 2004, 2007, 2008, 2010-2019
  • CFESA Region 3 Keynote Speaker 2002, 2004, 2006, 2008, 2009, 2011-2013, 2015-2018
  • CFESA Region 4 Keynote Speaker 1999, 2000, 2002-2010, 2012-2013, 2015-2018
  • CFESA Region 5 Keynote Speaker 1999-2002, 2003, 2005, 2008-2010, 2013-2015, 2019-2020
  • CFESA Industry TED Talk 2017
  • ACCA IE3 1996, 1998, 2001, 2004, 2008-2010, 2013, 2017, 2018, 2019
  • AHR 2000, 2002, 2007, 2017, 2020
  • MCA Tech Summit 2016
  • MCAA National Conference 2017
  • MCAA Student Chapter 2015
  • MSCA 2009, 2011, 2015, 2019
  • Davisware Annual User Conference 1990-2019
  • TRICOR Insurance Annual Convention Keynote 2016
  • Potosi High School, Alma Mater Keynote 2017
  • Real Talks, Hosted by Davisware, 2020-2021
  • Service World 2020

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School Attended
  • North Central College
Job Titles Held:
  • Co-Founder, Board Member & President
  • CEO & Board Member
  • Co-Founder & Board Member
  • Bachelor of Science