Helpful CNA committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress.
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Skills
Helping with medication
Collecting vital signs
Medical terminology knowledge
Grooming and bathing assistance
Safe food handling practices
Up-selling
Espresso machine operation
Product displays
Tea expertise
Coffee expertise
Credit card transactions
Conflict mediation
Cash register operation
Team player
Team Leadership
POS system operation
Speedy and efficient
Solid problem solver
Calm under pressure
Food preparation
Active listener
PPE use
Active listening
Critical thinking
Staff development
Sales Techniques
Brand management
Salesforce Management
Issue and conflict resolution
Workforce Management
Systems and automation applications
Experience
11/2020 to Current
CNA, Float PoolAmita Health – Woodbury, TN,
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Consulted with nurses to develop patient care plans and evaluate treatment options.
Used mobility devices to transport patients.
Documented activities and recorded information in EMR system.
Delivered nursing assistance to residents in -bed care facility.
Delivered personal nursing assistance in pre- and post-operative situations.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
03/2017 to 11/2020
CNAPromedica Senior Care – Bethlehem, PA,
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Consulted with nurses to develop patient care plans and evaluate treatment options.
Used mobility devices to transport patients.
Documented activities and recorded information in EMR system.
Delivered personal nursing assistance in pre- and post-operative situations.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
Collected and documented vital signs to track current patient conditions.
Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
04/2016 to 03/2017
Dunkin Donuts ManagerDunkin' Donuts Franchising – City, STATE,
Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
Teamed with sales managers and sales consultants to create positive atmosphere, resulting in maximum profitability and customer satisfaction.
Addressed ways to improve internal control processes and accounting procedures.
Delivered extensive coaching in financial processes and procedures to both newly hired and existing employees.
Assessed client needs and developed specific strategies to establish financial capabilities.
Compiled, interpreted and verified crucial financial data, both actual and projected.
Drafted monthly operation summaries, identified cost savings and communicated results to regional managers.
Worked with regulatory representatives to complete accurate filings and maintain compliance.
Education and Training
Expected in
Associate of Science: Nursing Eastern Maine Community College - Bangor, ME GPA:
Expected in
Associate of Science: Computer Science University of Maine At Augusta - Bangor, ME, GPA:
Expected in 06/1999
High School Diploma: Foxcroft Academy - Dover Foxcroft, ME, GPA:
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