Cma Resume Example Courageous Home Care

CMA

Summary

Skills

Experience

Cma08/2020 to Currentcourageous home careIndependence, MO

Organized charts, documents and supplies to maintain team efficiency.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Assessed, documented and monitored vital signs for more than [Number] patients per day.
Completed basic physical assessments of [Type] and [Type] patients to provide optimal care.
Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
Scheduled appointments for patients via phone and in person.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Contacted pharmacies to submit and refill patients' prescriptions.
Educated patients about medications, procedures and physician's instructions.
Recorded vital signs and medical history for [Number] patients each [Timeframe].
Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Cashier04/2019 to 07/2019Red Racks Thrift StoresIndependence, MO

Assisted with purchases, locating items and signing up for rewards programs.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Operated cash register, collected payments and provided accurate change.
Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Received payments for [Product or Service] and issued receipts.
Inspected items for damage and obtained replacements for customers.
Helped customers find specific products, answered questions and offered product advice.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Resolved issues with cash registers, card scanners and printers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Scanned customer purchases, supporting transactions to streamline sales process.
Welcomed customers, offering assistance to help find necessary store items.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.

Service Advisor10/2018 to 05/2019charlies car wash Independence, MO

Welcomed incoming individuals and ascertained needs by asking open-ended questions.
Supervised monetary transactions and changes while coordinating logistics to verify service dates.
Recommended additional, useful services to customers, which helped to increase overall sales.
Explained amount for expected services and provided detailed answers to customer questions.
Escalated customer satisfaction ratings by offering valuable insights to customers needs and expectations.
Provided detailed monthly departmental reports and updates to senior management.
Answered [Number] daily phone calls to resolve [Type] customer issues.
Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates.
Ranked in top [Number]% for customer satisfaction among [Number] competing [Job titles].
Served needs of as many as [Number] customers per shift, including collecting payments, tracking rewards and handling customer service issues.

Hostess03/2018 to 08/2018Perkins Restaurant & BakeryIndependence, MO

Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Enhanced guests' experiences by fulfilling special requests during visits.
Tracked seated guests and available seating using [System].
Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.

Education and Training

High School Diploma07/2020Fort Osage High SchoolIndependence, MO

Accomplishments

Certifications

Resume Overview

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School Attended

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Degrees