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CM/ MTG 2 Supervisor Resume Example

Resume Score: 80%

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CM/ MTG 2 SUPERVISOR
Summary

Monitored and coordinate patient care to deliver optimal support for individual needs. Efficiently carried out assessments, documented point of care details and collaborated with different parties to monitor and enhance support. Experienced at developing management and control strategies to easily identify and address deficiencies. Accomplished Registered Nurse Case Manager with 28+ years of experience dedicated to quality care of diverse patients. Smoothly blend hands-on skills with advanced clinical background. Successful at working with all levels of healthcare providers, physicians and administrators to address patient needs. and advocation ability. My intense experience in ICU/CCU with a tranisition to manged health care and workers compensation has given me the skills to adapt to many situations. I am flexible and work indendently from a remote atmosphere.

Skills
  • Drug calculations
  • Patient care planning
  • Home infusion care
  • Medical assessment
Experience
GenexIslandia, NYCM/ MTG 2 Supervisor04/2017 to Current
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Reviewed and recorded progress of patients.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
  • Collaborated with various healthcare providers to facilitate delivery of services.
  • Documented plans, findings and results and submitted to employers and insurance carriers.
  • Liaised between injured workers and hospital staff to organize treatment and after-care services.
  • Informed patients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources.
  • Coordinated between various entities to manage cases.
  • Reviewed treatment plans against individual goals and healthcare standards.
  • Optimized program resource utilization to prevent unnecessary hospital admissions.
  • Collaborated with different disciplines to provide cohesive care to patients.
  • Lowered costs while improving care quality by coordinating services and collaborating with dedicated healthcare team.
BCBSAlbany, NYCase Manager04/2012 to 04/2017
  • Coordinated resources from diverse providers for intervention plans.
  • Reviewed effectiveness of treatment for individual and family situations.
  • Determined and coordinated appropriate level of care to meet individual patient needs.
  • Developed appropriate care plans for at-risk individuals and high-risk families.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Reviewed and recorded progress of patients.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
  • Collaborated with various healthcare providers to facilitate delivery of services.
  • Documented plans, findings and results and submitted to employers and insurance carriers.
  • Liaised between injured workers and hospital staff to organize treatment and after-care services.
  • Informed patients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources.
  • Coordinated between various entities to manage cases.
  • Reviewed treatment plans against individual goals and healthcare standards.
  • Optimized program resource utilization to prevent unnecessary hospital admissions.
  • Collaborated with different disciplines to provide cohesive care to patients.
  • Lowered costs while improving care quality by coordinating services and collaborating with dedicated healthcare team.
  • Assisted patients in receiving high-quality, appropriate care with best possible results.
Berkshire Medical CenterPittsfield, MARegistered Nurse01/1998 to 04/2012
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Administered medications, tracked dosages and documented patient conditions.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Planned and spearheaded in-service educational programs focusing on fall safety, skin care and adherence to core measures.
  • Delivered direct patient care, including stabilizing patients and identifying treatment options.
  • Boosted clinical accountability and reduced discrepancies by coordinating with other stakeholders to develop and roll out new flow sheet and forms for dialysis treatment.
  • Prepared for HIPAA and Joint Commission reviews, making required brochures and pamphlets available to patients in all clinics.
  • Delivered care to ICU/CCU patients per day, including coordinating and evaluating interdisciplinary care.
  • Treated patients suffering from chronic and acute medical concerns, including asthma, seizure disorders and pneumonia.
  • Designed strategies to resolve nursing and patient satisfaction issues, improve response and patient care quality and propose plans to enhance quality and safety initiatives hospital-wide.
  • Instructed patients, caregivers and families on diagnoses, treatment options and self-management to maintain continuity of care.
  • Maintained composure and efficiency during rapid response situation and emergency codes.
  • Consistently assessed and evaluated patients' health needs by coordinating across medical disciplines to create, implement and modify personalized care plans.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Answered patient questions and provided take-home materials for further information.
  • Oversaw patient admission and discharge processes to coordinate efficient movements and related paperwork.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Completed and maintained personal Performance-Based Development System (PBDS) standards to show consistent clinical competency and sound judgment.
  • Reached out to patients to convey lab results and provide care instructions.
  • Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
  • Cultivated working partnerships with patients and medical staff members, using feedback and clinical data to improve quality care and patient outcomes.
  • Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.
  • Assessed patient health needs by reviewing and tracking EKG readings to address telemetry readings and quickly inform teammates on stability or acuity changes.
  • Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
  • Completed daily chart audits and assessed clinical records to verify accuracy, evaluate performance against goals and check for appropriate education of patients and families.
  • Maintained optimal ventilator settings and operations to meet patient care needs.
Education and Training
Bachelor of Science:Nursing12/2012SUNY Empire State College, Saratoga Springs, NY
Associate of Science:Nursing05/1992Hudson Valley Community College, Troy, NY
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Genex
  • BCBS
  • Berkshire Medical Center

School Attended

  • SUNY Empire State College
  • Hudson Valley Community College

Job Titles Held:

  • CM/ MTG 2 Supervisor
  • Case Manager
  • Registered Nurse

Degrees

  • Bachelor of Science : Nursing 12/2012
    Associate of Science : Nursing 05/1992

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