Dedicated, passionate club supervisor with extensive restaurant and food service experience. Notable success in large-scale event planning, inventory control and staff management. Currently seeking a food and beverage service management role.
Skills
Operations management
Staff development talent
Adaptability and flexibility
Customer-oriented
Willing to learn and grow
Technologically adept
Education and Training
, Expected in – –: - GPA:Attended the University of Missouri pursuing a degree in Computer Science.
Experience
Legends - Club Supervisor Dallas, TX, 08/2016 - Current
My responsibilities include
-Managing club and bar operations in sports and entertainment venues.
-Group sales event planning and execution.
-Inventory management and control.
Skills and knowledge
-Well versed in Quest Venue Manager for sales reports, clerk tips, and updating computer systems with new pricing, food and beverages.
-Well versed in ReServe Interactive for event scheduling and clientele billing.
-Solid grasp of Kronos for employee time tracking and scheduling.
Results and achievements
Played a key role in the organization and execution of some of our highest grossing events at our location. For example, events that were located off-site that only allowed for an hour of setup were still successful and some of the finest dining our location has had the chance to undertake.
The east side premium level for the 2017 football season was praised by our partners, Mizzou Athletics, as being in the best condition it has ever been. Running 2 club cafes and 7 bars that serve 96 Loges is some of the most satisfying work that makes me look forward to every football season with anticipation.
Compass Group Usa Inc - FOH Supervisor Littleton, CO, 04/2013 - 12/2016
My responsibilities include
- Ensuring all stations run smoothly throughout the shift.
- Keeping employees on task.
- Enforcing policies and procedures.
- Training new employees on any position.
- Giving evaluations to employees based on work performance that determine pay rate.
Managerial Skills
- Technical skills such as methods and processes to working the different positions at the Pavilion.
- Personnel skills like the ability to communicate, motivate, and understand the employees that I work with. I
am comfortable resolving conflict and disciplining when necessary.
- Diagnostic skills to recognize problems in the work place and the knowledge of how to solve them.
General Employee Skills
- Providing excellent customer service no matter the position.
- Reliable work ethic, always working scheduled shifts or finding a colleague to cover me.
- Flexible in working whatever tasks are required for the shift.
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