LiveCareer-Resume

club server banquet server resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Table setting arrangements
  • Liquor, wine and food service
  • Wine and spirit knowledge
  • Safe food handling
  • Buffet setup and takedown
  • Food safety understanding
  • Check payment processing
  • Food Handlers License and Alcohol Servers Certification
  • Point of Sale (POS) system operations
  • Seating assignment preparation
  • Menu knowledge
  • Effective customer upselling
  • Customer Service
  • High-volume dining
  • Speech clarity
  • Dining customer service
Education and Training
University of Manila Manila Philippines, Expected in 04/1994 Bachelor of Science : Computer Science - GPA :
Certifications
  • [Area of certification] Training - [Year]2019 ServeSafe Food Handler The Club At Pasadera
Experience
Omni Hotels - Club Server/Banquet Server
Jacksonville, FL, 10/2018 - Current
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Educated guests on meals during by answering questions and bringing special orders.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
  • Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
  • Provided exceptional service to high volume of daily customers.
Carmel Valley Ranch Resort Hyatt - On-Call Banquet Server
City, STATE, 09/2018 - 03/2020
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Prepared serving and appetizer trays and setting tables in setup for events.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
The Inn At Spanish Bay - Restaurant Waiter
City, STATE, 03/2002 - 09/2018
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Provided exceptional service to high volume of daily customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Stocked server areas with supplies before, during and after shifts.
Monterey Peninsula Country Club - Club Server/Banquet Server
City, STATE, 04/1994 - 04/2003
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Educated guests on meals during by answering questions and bringing special orders.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
  • Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Verified food tray contents and transported each from kitchen to banquet hall.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Reviewed food preparation to monitor cooking procedures and creation of special orders.
  • Served food to over [Number] [Type] customers per [Timeframe].
  • Provided exceptional service to high volume of daily customers.

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Resume Overview

School Attended

  • University of Manila

Job Titles Held:

  • Club Server/Banquet Server
  • On-Call Banquet Server
  • Restaurant Waiter
  • Club Server/Banquet Server

Degrees

  • Bachelor of Science

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