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cloud technical solutions specialist resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
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Summary

Versatile IT professional with extensive leadership and technical skill in commercial, education and government sectors. Background in Networking/Cloud/Unix infrastructure, operations and engineering, DeVops, and agile methodology. Excellent communication skills with experience in career development, relations, reporting and compliance.

Education and Training
Carleton University Ottawa, ON, Expected in 06/2016 Master of Engineering : Electrical and Computer Engineering - GPA :
Skills
  • Kubernetes, OpenShift (Basic), AWS, Azure, OCI, Google
  • ELK Stack, Accedian, Riverbed, Introscope, CA ASM, SevOne, Spectrum, EMC VIPR, Azure Monitor, AWS Cloud Watch, Appdynamics, Nagios
  • Unix/Linux, Windows, MacOS
  • Python, PowerShell, Bash, Java, C#, C++, Terraform, Packer, JMeter
  • Confluence, JIRA, Git, Maven, Subversion, Puppet, Chef, Eclipse, V-Studio, Jenkins, Nexus, Bitbucket, Az DevOps, Ansible, Wireshark, TeamCity, Helm
  • Web logic, Web Sphere, Apache Tomcat
Certifications
  • Aviatrix Certified Engineer (07/2021 - 07/2024)
  • Microsoft Certified: Azure Solutions Architect Expert (05/2020 - 05/2024)
  • AWS Certified Solutions Architect – Associate (09/2017 - 09/2022)
  • AWS SysOps Admin – Associate (03/2018 - Present)
  • AWS Certified Solutions Architect – Professional (09/2019 - 09/2022)
  • Oracle Cloud Infrastructure 2019 - Certified Architect Associate (07/2020 - 01/2022)
  • CCNA (R&S) (10/2015 - 04/2022)
  • JNCIA – Junos (Juniper Networks Certified Associate) (02/2016 - Present)
  • CCNP (R&S) (10/2018 - Present) - Route & Switch (300-101 & 300-115 Passed)
  • Google Associate Cloud Engineer
Experience
Amyx, Iinc. - Cloud Technical Solutions Specialist
Kansas City, MO, 07/2022 - Current
  • Serve as the primary technical expert for customers, collaborating closely with sales/products teams.
  • Conduct comprehensive technical assessments, providing expert guidance to optimize customers' infrastructure on Google Cloud.
  • Develop high-quality technical documentation to ensure clear understanding and facilitate knowledge sharing.
  • Offer valuable insights and feedback to the product team, driving enhancements and improvements.
  • Stay abreast of industry trends and emerging technologies to provide up-to-date and relevant solutions.
  • Act as a mentor and coach, fostering a high-performing team focused on exceptional technical support and customer service.
  • Drive customer success through expert application of technical knowledge, personalized solutions, and an unwavering commitment to delivering outstanding customer experiences.
Computacenter Plc - Senior Cloud DevOps Specialist
Ladson, SC, 12/2021 - 07/2022
  • Analyzing application portfolios, identifying dependencies and infrastructure platform components, and assessing migration feasibility
  • Developed technical solutions to complex business problems from Proof of Concept POC to development, testing, production implementation, and support
  • Developed and Implemented Multi-Region Cloud Network Infrastructure, DNS Solutions, and Image creation solutions
  • Oversaw software development projects and met organizational objectives using knowledge of industry standards and concepts.
  • Executive-level communication, presentation, and leadership skills with the ability to describe complex problems to a non- technical audience
  • Demonstrated experience supporting large-scale, elastic, highly-available cloud environment orchestration on Azure, AWS, Google, and OpenShift.
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
Innovapost - Platform Automation Engineer
City, STATE, 05/2021 - 12/2021
  • Designing and implementation of OpenShift for on-premise data center, and on Azure cloud environment
  • Implemented AKS as a platform, automated deployment and, management with ARM templates and Jenkins pipelines
  • Automated the delivery of applications to OpenShift & AKS using Helm Charts and Jenkins pipelines
  • Responsible for gathering system requirements working together with application architects and owners to identify and implement the most optimal cloud-based solutions for the company
  • Design and implementation of CI/CD pipelines using Jenkins
  • Staying current with industry trends, making recommendations as needed to help the organization innovate and excel.
  • Wrote user manuals and other documentation for roll-out in customer training sessions.
  • Collaborated with support team to assist client stakeholders with emergent technical issues and develop effective solutions.
Innovapost - IT Operations Specialist
City, STATE, 12/2017 - 05/2021
  • Monitored and supported Production, UAT, and Development environments, including cloud, server side, network and middleware technologies (DataPower, MQ, MQTT, ELK Stack, AKS, OpenShift) to ensure uptime and availability (4- 9s)
  • Collaborated with other teams (Architecture, Development, Test, Service Assurance) and vendors to develop and support detailed application design
  • Created and maintained technical reference documentation to be used in support and training of Information Technology (IT) personnel
  • Identified work requests that can be downshifted to Operations staff or automated via software automation and orchestration tools
  • Researched, endorsed and implemented system enhancements improving system reliability and performance.
  • Trained, mentored and motivated employees to maximize team productivity.
Excom General Trading LLC - Systems Engineer
City, STATE, 09/2016 - 09/2017
  • Managed, supported and maintenance of operating systems, application software, networking devices (routers and switches) and system management tools used with in the organization
  • Migrated certain IT aspects of the organization to AWS cloud
  • Maintained 98% uptime on company networks through careful and preventative maintenance
  • Engaged with upper management regularly with reports on project status, activities and achievements.
  • Identified departmental needs and suggested technical direction enhancements.
  • Inspected systems for compliance with internal and regulatory security standards and verified presence and stability of safeguards on data integrity.
  • Cut company costs 20% through aggressive vendor management.
Cisco Systems Inc - System Administrator - Intern
City, STATE, 05/2015 - 08/2015
  • Installation, configuration, testing and troubleshooting of Cisco ASR9000, XRv 9000 and NCS6k
  • Contributed and was Part of the XRv 9000 virtual router - new product launch team
  • Implemented inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
  • Managed, administered, maintained and upgraded networking equipment in the R&D lab.

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Resume Overview

School Attended

  • Carleton University

Job Titles Held:

  • Cloud Technical Solutions Specialist
  • Senior Cloud DevOps Specialist
  • Platform Automation Engineer
  • IT Operations Specialist
  • Systems Engineer
  • System Administrator - Intern

Degrees

  • Master of Engineering

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