Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Hardworking and reliable administrative assistant with strong organizational and multitasking skills and the ability to fit well into any office setting looking to fill your opening for . Adaptability and a strong work ethic are only a couple of my solid job traits i believe i can offer your company [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality. Knowledgeable medical office professional with exceptional background over [Number]+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Dependable medical team member with [Number] years of experience in [Type] office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty.

  • MS Office
  • Administrative support
  • Invoice generation
  • Organization
  • Reliable, dependable
  • Self-starter
  • Inventory management
  • Customer service
  • OB-GYN, surgery, gastro, ENT, ortho experience
11/2016 to 09/2020 Closing Specialist Farm Credit Services Of America, Pca/Flca | Alliance, NE,
  • Reviewed attorney prepared documents and construction loan documents.
  • Maintained loan closing pipeline and coordinated funding wit 100h county partners.
  • Managed validation of documentation to regulate underwriting and closing requirements.
  • Developed recordkeeping and document tracking system DocVelocity system
  • Worked with credit analysts and loan origination team to prepare settlement documentation packages.
  • Communicated with customers, lending personnel and title companies to coordinate closing activities.
  • Checked applicant credit, personal references and employment histories.
  • Prepared and delivered loan documents to title and escrow teams.
  • Carried out pre-funding and funding functions for more than 100 files per month.
01/2015 to 11/2015 Insurance Agent Assistant Adaptive Biotechnologies | Los Angeles, CA,
  • Reduced financial discrepancies by accurately resolving billing issues while processing applications and cancellations.
  • Improved office operations continually by maintaining records, tracking data and promoting internal communications.
  • Generated new leads and identified potential clients by using successful direct marketing strategies.
  • Strengthened traceability by developing organization systems for keeping records, reports and agendas.
  • Increased data collection accuracy by recording client account information with zero discrepancies.
  • Greatly improved office operations by reducing backtracking of work through creation of material movement process.
  • Cultivated lasting professional relationships, which created continuous client referral streams within community.
  • Received underwriting approvals after accurately completing applications for insurance coverage.
  • Delivered outstanding customer service and built rapport with clients.
  • Maintained pleasant and cordial attitude at all times, even when issues arose.
03/2013 to 05/2014 Legal Assistant Bcfs | Boerne, TX,
  • Diligently performed administrative tasks including answering phones, greeting clients, scheduling appointments and making travel arrangements.
  • Filed pleadings and required paperwork with court clerk according to strict deadlines.
  • Organized legal memoranda and client correspondence.
  • Managed communication with courts regarding status of petitions and granted orders.
  • Organized exhibits for trial, preparing materials and supporting documentation for easy display and admittance.
  • Handled all telephone calls, meeting plans and conference organization requirements.
  • Drafted legal complaints, summons and interrogatories.
  • Developed billing records by tracking time data for monthly billing cycles.
  • Processed all assigned cases according to company and client service level agreements.
  • Directed incoming calls to appropriate staff members.
  • Drafted correspondence and [Type] documentation and submitted all materials to appropriate parties.
  • Coordinated subpoena services and other day-to-day support activities for legal office.
  • Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
  • Composed and typed routine letters of correspondence.
05/2002 to 04/2011 Medical Transcriptionist Affiliated Transcription | City, STATE,
  • Consistently maintained 99% accuracy rate for spelling and content.
  • Made corrections when needed to grammar, spelling and syntax.
  • Transferred transcribed materials into electronic health records system.
  • Edited drafts originating from speech recognition software to eliminate errors and improve flow.
  • Consistently maintained 99% accuracy rate for spelling and content.
  • Reviewed medical records for accuracy and completion as required by insurance companies.
  • Reviewed diagnostic and procedural terminology for consistency with acceptable medical nomenclature.
  • Reviewed diagnostic and procedural terminology for accuracy.
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Transcribed and edited reports from [Number] physician using [Software].
  • Translated medical jargon and short-hand data into correct terminology.
  • Identified and corrected errors in reports which could compromise patient care.
  • Attended training sessions geared to the position to improve skill set and increase speed and accuracy.
  • Demonstrated extremely fast and accurate typing abilities.
  • Efficient in transcription software, possessing ability and equipment to work from home.
  • Identified errors in reports which could compromise patient care.
  • Demonstrated strong knowledge of medical terminology and anatomy.
  • Called upon [Job Title] immediately at first sign of [Type] problems.
Education and Training
Expected in 12/2012 Associate of Science | Paralegal Husson University, Bangor, ME GPA:
  • Dean's List Honoree All 3 semesters 2011, 2012
  • Summa cum laude graduate
Expected in 05/1992 Associate of Science | Health Information Technology University College At Bangor, Bangor Maine, GPA:

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School Attended

  • Husson University
  • University College At Bangor

Job Titles Held:

  • Closing Specialist
  • Insurance Agent Assistant
  • Legal Assistant
  • Medical Transcriptionist


  • Associate of Science
  • Associate of Science

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