Experienced grocery non food and haba managerStore Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.Motivated Shift Manager practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing costs.
adept at problem solving, customer service and hiring and training hardworking, quality staff.
- Retail inventory management
- Store opening and closing procedures
- Store operations
- Reliable
- Accurate cash handling
- Exceptional leader
- Outstanding communication skills
- Sales professional
Coursework in Operations ManagementCoursework in Warehouse OperationsCoursework in cgo
Grafton, VA, 02/1983 - 08/1998
Addressed customer inquiries and resolved complaints.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Wrote order supply requests to replenish merchandise.
Graham, NC, 09/1998 - 05/2002
Delivered excellent customer service by greeting and assisting each customer.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Completed a series of training sessions to advance from Assistant Manager to Store Manager.Wrote order supply requests to replenish merchandise.Trained staff to deliver outstanding customer service.
Co-Op Office - Seattle, WA, 05/2002 - 10/2005
Exceeded targeted sales goals by 75Answered customers' questions regarding products, prices and availability.Emphasized product features based on analysis of customers' needs.Attended trade shows and sales conferences.Handled the highest volume account in assigned territory.Responded to all customer inquiries in a timely manner.Used networking opportunities to create successful, on-going business relationships.Organized joint sale calls with current customers and outside vendors.Maintained friendly and professional customer interactions.%.
City, STATE, 10/2005 - 04/2007
Maintained friendly and professional customer interactions.Used networking opportunities to create successful, on-going business relationships.Collaborated with members of other departments to complete sales transactions.Responded to all customer inquiries in a timely manner.
opening closing.
City, STATE, 09/2010 - 01/2013
Supervised material flow, storage and global order fulfillment.Maintained accurate stock records and schedules.Evaluated operational records and made scheduling adjustments to maximize efficiency.Unloaded, picked, staged and loaded products for shipping.Resolved service issues in a timely manner, including coordinating and processing returns.Oversaw warehousing and storage practices and housekeeping.Followed proper selection procedures as established by the company.Transported goods from racks, shelves and vehicles.
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Resume Overview
School Attended
- national institute
Job Titles Held:
- closing manager
- cgo manager, assistant grocery manager, assistant noo foods and haba manager
- Senior Sales Representative, Communications Services
- closing manager
- receiver
Degrees
- High School Diploma
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