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Clinical Research Coordinator Resume Example

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CLINICAL RESEARCH COORDINATOR
Summary

I am a Hardworking and reliable individual with strong abilities in compassion for people and customer care. Offering efficient coordination of work tasks and self motivation. Proactive and punctual with team-oriented mentality.

Skills
  • Laboratory results management
  • Dispensing oversight
  • Research experience
  • Scheduling proficiency
  • First Aid/CPR
  • Planning and coordination
  • MS Office
  • Business operations
  • Inventory management
  • Administrative support
Experience
Clinical Research Coordinator, Broome Oncology Llc, July 2016-CurrentJohnson City , NY
  • Adhered to standards in all areas, including data collection, research protocols and regulatory reporting.
  • Assessed records of each patient, reviewed databases and checked referrals to locate potential research study participants.
  • Gathered, prepared and maintained appropriate information required by GCP regulations and guidelines.
  • Recruited volunteers for studies by website interest, educating volunteers in phone call and emails.
  • Kept patient care protocols and clinical trial operations in compliance.
  • Organized, analyzed and modeled study data.
  • Handled all delegated tasks, including Tech Support for EMR and Assures all equipment was ordered and inventory met.
  • Managed all Investigational product, shipping and administration.
  • Administered Vaccines on Double-Blinded Trials
  • Improved operations by working with team members and customers to find workable solutions.
  • Achieved cost-savings by developing functional solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Created agendas and communication materials for team meetings.
  • Performed site evaluations, customer surveys and team audits.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Collaborated with others to discuss new upcoming opportunities.
  • Recognized by management for providing exceptional customer service.
Patient Coordinator, University Of Utah Medical Group, March 2009-July 2015Salt Lake City , UT
  • Ordered, administered and interpreted diagnostic tests.
  • Scheduled procedures, diagnostic tests and surgeries.
  • Managed the work flow for front and back office.
  • Monitored patients and documented progress, medications administered and therapies.
  • Passionately focused on providing care and assistance to patients during times of illness or injury.
  • Coordinated care for patients, including overseeing admission processes and managing patient flows.
  • Educated patients and caregivers on discharge instructions to sustain patient health and drive recovery objectives post-discharge.
  • Pulled patient files and verified insurance before patient's appointment.
  • Attended educational workshops and classes to increase professional knowledge and expertise.
  • Studied marketing strategy, patient education approaches and stress management skills to increase knowledge base.
  • Evaluated and actualized interventions for comatose, brain injured, ventilated and wound care patients.
Medical Receptionist, Optech, February 2006-February 2009Livonia , MI
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Updated group medical records and technical library to support smooth office operations.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Prepared and sent financial statements to support bookkeeping functions.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Processed patient payments and scanned identification and insurance cards.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Greeted callers with enthusiasm, answering all phone calls by second ring.
  • Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
  • Informed patients of financial responsibilities prior to rendering services.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
Education and Training
Some College (No Degree)Dental Hygienist, , Shasta College, CityState
Some College (No Degree)Nurses Aide Intern, Applewood Convalescent Home, City
High School DiplomaAnderson Union High School , , CityJune 1993
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Resume Overview

School Attended

  • Shasta College
  • Applewood Convalescent Home
  • Anderson Union High School

Job Titles Held:

  • Clinical Research Coordinator
  • Patient Coordinator
  • Medical Receptionist

Degrees

  • Some College (No Degree)
    Some College (No Degree)
    High School Diploma

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