Clinical Research Coordinator Resume Example
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CLINICAL RESEARCH COORDINATOR
Summary
I am a Hardworking and reliable individual with strong abilities in compassion for people and customer care. Offering efficient coordination of work tasks and self motivation. Proactive and punctual with team-oriented mentality.
Skills
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Experience
Clinical Research Coordinator, Broome Oncology Llc, July 2016-CurrentJohnson City , NY
- Adhered to standards in all areas, including data collection, research protocols and regulatory reporting.
- Assessed records of each patient, reviewed databases and checked referrals to locate potential research study participants.
- Gathered, prepared and maintained appropriate information required by GCP regulations and guidelines.
- Recruited volunteers for studies by website interest, educating volunteers in phone call and emails.
- Kept patient care protocols and clinical trial operations in compliance.
- Organized, analyzed and modeled study data.
- Handled all delegated tasks, including Tech Support for EMR and Assures all equipment was ordered and inventory met.
- Managed all Investigational product, shipping and administration.
- Administered Vaccines on Double-Blinded Trials
- Improved operations by working with team members and customers to find workable solutions.
- Achieved cost-savings by developing functional solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Created agendas and communication materials for team meetings.
- Performed site evaluations, customer surveys and team audits.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Collaborated with others to discuss new upcoming opportunities.
- Recognized by management for providing exceptional customer service.
Patient Coordinator, University Of Utah Medical Group, March 2009-July 2015Salt Lake City , UT
- Ordered, administered and interpreted diagnostic tests.
- Scheduled procedures, diagnostic tests and surgeries.
- Managed the work flow for front and back office.
- Monitored patients and documented progress, medications administered and therapies.
- Passionately focused on providing care and assistance to patients during times of illness or injury.
- Coordinated care for patients, including overseeing admission processes and managing patient flows.
- Educated patients and caregivers on discharge instructions to sustain patient health and drive recovery objectives post-discharge.
- Pulled patient files and verified insurance before patient's appointment.
- Attended educational workshops and classes to increase professional knowledge and expertise.
- Studied marketing strategy, patient education approaches and stress management skills to increase knowledge base.
- Evaluated and actualized interventions for comatose, brain injured, ventilated and wound care patients.
Medical Receptionist, Optech, February 2006-February 2009Livonia , MI
- Compiled physical and digital documents, charts and reports to meet business and patient need.
- Updated group medical records and technical library to support smooth office operations.
- Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
- Prepared and sent financial statements to support bookkeeping functions.
- Conducted patient intake interviews to collect medical information and insurance details.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Processed patient payments and scanned identification and insurance cards.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Greeted callers with enthusiasm, answering all phone calls by second ring.
- Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Observed strict HIPAA guidelines at all times according to company policy.
- Took messages from patients and promptly relayed to appropriate staff.
- Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
- Informed patients of financial responsibilities prior to rendering services.
- Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
Education and Training
Some College (No Degree)Dental Hygienist, , Shasta College, CityState
Some College (No Degree)Nurses Aide Intern, Applewood Convalescent Home, City
High School DiplomaAnderson Union High School , , CityJune 1993
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Resume Overview
School Attended
- Shasta College
- Applewood Convalescent Home
- Anderson Union High School
Job Titles Held:
- Clinical Research Coordinator
- Patient Coordinator
- Medical Receptionist
Degrees
- Some College (No Degree)
Some College (No Degree)
High School Diploma
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