Clinical Research Coordinator Resume Example Paradigm Clinical Research Centers, Inc.

CLINICAL RESEARCH COORDINATOR

Summary

I am a Hardworking and reliable individual with strong abilities in compassion for people and customer care. Offering efficient coordination of work tasks and self motivation. Proactive and punctual with team-oriented mentality.

Skills

Laboratory results management
Dispensing oversight
Research experience
Scheduling proficiency
First Aid/CPR

Planning and coordination
MS Office
Business operations
Inventory management
Administrative support

Experience

Clinical Research Coordinator, Paradigm Clinical Research Centers, Inc., July 2016-CurrentRedding, CA

Adhered to standards in all areas, including data collection, research protocols and regulatory reporting.
Assessed records of each patient, reviewed databases and checked referrals to locate potential research study participants.
Gathered, prepared and maintained appropriate information required by GCP regulations and guidelines.
Recruited volunteers for studies by website interest, educating volunteers in phone call and emails.
Kept patient care protocols and clinical trial operations in compliance.
Organized, analyzed and modeled study data.
Handled all delegated tasks, including Tech Support for EMR and Assures all equipment was ordered and inventory met.
Managed all Investigational product, shipping and administration.
Administered Vaccines on Double-Blinded Trials
Improved operations by working with team members and customers to find workable solutions.
Achieved cost-savings by developing functional solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Created agendas and communication materials for team meetings.
Performed site evaluations, customer surveys and team audits.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Collaborated with others to discuss new upcoming opportunities.
Recognized by management for providing exceptional customer service.

Patient Coordinator, Northern California Neurological Surgery, March 2009-July 2015Redding, CA

Ordered, administered and interpreted diagnostic tests.
Scheduled procedures, diagnostic tests and surgeries.
Managed the work flow for front and back office.
Monitored patients and documented progress, medications administered and therapies.
Passionately focused on providing care and assistance to patients during times of illness or injury.
Coordinated care for patients, including overseeing admission processes and managing patient flows.
Educated patients and caregivers on discharge instructions to sustain patient health and drive recovery objectives post-discharge.
Pulled patient files and verified insurance before patient's appointment.
Attended educational workshops and classes to increase professionalknowledge and expertise.
Studied marketing strategy, patient education approaches and stress management skills to increase knowledge base.
Evaluated and actualized interventions for comatose, brain injured, ventilated and wound care patients.

Medical Receptionist, Anderson Walk-In Medical Clinic, February 2006-February 2009Anderson, CA

Compiled physical and digital documents, charts and reports to meet business and patient need.
Updated group medical records and technical library to support smooth office operations.
Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
Prepared and sent financial statements to support bookkeeping functions.
Conducted patient intake interviews to collect medical information and insurance details.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Processed patient payments and scanned identification and insurance cards.
Answered multi-line phone system and directed callers to requested personnel and departments.
Greeted callers with enthusiasm, answering all phone calls by second ring.
Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Observed strict HIPAA guidelines at all times according to company policy.
Took messages from patients and promptly relayed to appropriate staff.
Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
Informed patients of financial responsibilities prior to rendering services.
Pleasantly greeted each patient and offered the desk sheet for easy sign-in.

Education and Training

Some College (No Degree)Dental Hygienist, , Shasta College, ReddingCA

Some College (No Degree)Nurses Aide Intern, Applewood Convalescent Home, Redding

High School DiplomaAnderson Union High School , , Anderson, CaJune 1993

Resume Overview

Companies Worked For:

Paradigm Clinical Research Centers, Inc.
Northern California Neurological Surgery
Anderson Walk-In Medical Clinic

School Attended

Shasta College
Applewood Convalescent Home
Anderson Union High School

Job Titles Held:

Clinical Research Coordinator
Patient Coordinator
Medical Receptionist

Degrees

Some College (No Degree)
Some College (No Degree)
High School Diploma

Clinical Research Coordinator Resume Example

Resume Score: 80%

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