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Clinical Coordinator Resume Example

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CLINICAL COORDINATOR
Professional Summary

Outcomes-oriented Clinical Supervisor offering 10-year background to growing team. Adept in case management, clinical oversight, and staff training. Proficient in conducting data analysis to close gaps and improve outcomes. Analytical clinical skills successful in leveraging evidence-based data to improve physician and nurse education, patient outcomes and audit results. Skilled in developing robust training and education programs to build strong integrated healthcare teams. Results-driven clinical redesign successful in creating innovative educational programs for all staff levels. Works with healthcare staff and nurse leaders to improve patient care and outcomes. Focused on developing strong teams while serving as positive role model.

Skills
  • Process improvements
  • Clinical Quality Improvement
  • Multidisciplinary Team Collaboration
  • Team Leadership
  • Patient Care
  • Medical Database Expertise
  • Patient Health Education
  • Physician Relationship Management
Work History
Clinical Coordinator09/2014 to 08/2020
St. Tammany Health System – Covington, LA
  • Oversaw all financial transactions and management functions, strategically managing $200,000,000 operating budget.
  • Direct day-to-day administrative and operational functions for 232-bed facility, providing guidance and leadership to over 500 employees across more than 30 departments.
  • Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors and executive management.
  • Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards.
  • Organized and facilitated 3 department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
  • Redesigned workflow processes for patient access and back-office, resulting in reduction of staffing costs by 15% system-wide.
  • Increased patient satisfaction scores by 10% within 1 year.
  • Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate.
  • Performed patient census operations, collecting data to generate comprehensive profile of practice's performance.
Operations Coordinator03/2012 to 09/2014
Ochsner Health System – New Orleans, LA
  • Supervised team of over 20 First Assistants, Registered Nurses, and Scrub Technicians .
  • Direct day-to-day administrative and operational functions for 4 OR suites, providing guidance and leadership to over 20 employees within the department.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and patients for continued compliance with associated regulations.
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Operations Executive02/2007 to 03/2012
Carl Zeiss Meditec – Dublin, CA
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Partnered with vendors and suppliers to effectively manage and budget for over $ 3,000,000 in inventory.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 3%.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
  • Executed physical relocation of surgical microscope facility, including design of floorplan, wiring and furnishing placement while maintaining transitional efficiency.
Biomedical Equipment Technician02/1991 to 02/2007
East Jefferson General Hospital – Metairie, LA
  • Provided validation, inspection, repairs and maintenance on clinical biomedical equipment.
  • Assisted customers with budget planning and recommendations on cost-effective replacement alternatives for outdated, issue-prone equipment.
  • Checked facility's structural environment to assess for electrical, mechanical, and other safety hazards.
  • Trained nursing staff on proper operation of equipment as well as initial troubleshooting techniques.
  • Analyzed and interpreted schematics and drawings for all surgery equipment.
  • Researched catalogs and parts lists to locate components for repairs.
  • Developed presentations and provided on-site demonstrations of latest biomedical devices, technologies and procedures.
  • Documented service and repair procedures accurately and completely and submitted monthly reports to manager.
  • Performed Electrical Safety Inspections (ESI) and Performance Assurance (PA) inspections. Installed electronic medical equipment and performed calibration monthly, biannually, and annually as required.
Education
Master of Science: Health Administration09/2020Louisiana State University At Shreveport- Shreveport, LA
Bachelor of Science: Nursing05/2019Louisiana State University At Alexandria- Alexandria, LA
Associate of Science: Nursing12/2011Delgado Community College- New Orleans, LA
Associate of Science: Building Construction Technology05/1986Coastal Alabama Community College- Thomasville, AL
Certifications

Lean Six Sigma Greenbelt Certified

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Resume Overview

Companies Worked For:

  • St. Tammany Health System
  • Ochsner Health System
  • Carl Zeiss Meditec
  • East Jefferson General Hospital

School Attended

  • Louisiana State University At Shreveport
  • Louisiana State University At Alexandria
  • Delgado Community College
  • Coastal Alabama Community College

Job Titles Held:

  • Clinical Coordinator
  • Operations Coordinator
  • Operations Executive
  • Biomedical Equipment Technician

Degrees

  • Master of Science : Health Administration 09/2020
    Bachelor of Science : Nursing 05/2019
    Associate of Science : Nursing 12/2011
    Associate of Science : Building Construction Technology 05/1986

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