Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Highly enthusiastic customer service professional with 10 + years client interface experience.
Contributed to a 30% drop in shoplifting through increased awareness and intervention measures.
Met monthly sales goals for 4 months straight.
Developed and implemented new loss prevention methods which resulted in a 40% reduction in shrinkage rates.
Administrative, Billing, Cash register, Clerical, Customer relations, 10 + years in customer Service experience, Database, Documentation, Filing, Inventory, Medical terminology, MS Excel, MS Office, MS Outlook, MS Powerpoint, Office equipment, Organizing, Sales, Secretarial
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