Private Investigator Entry Level Course to Obtain Certification as Private Investigator: Private Investigation, Expected in 5 2013 - Northern Virginia Security Academy - Vienna, VA GPA:
Masters of Arts: Forensic Psychology, Expected in 1 2006 - American School of Professional Psychology at Argosy University - Arlington, VA GPA: Forensic Psychology
Bachelor of Science: Psychology, Expected in 5 2003 - Towson University - Towson, MD GPA: Psychology
Professional Summary
Case Manager bringing more than 10 years experience in counseling individuals of various ethnic and socio-economic backgrounds, including children, adolescents and adults. Organized professional successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Dedicated professional with 10 years of work in the mental health, social services and criminal justice fields.
Skills
Expertise in crisis intervention techniques
Culturally sensitive
Biopsychosocial assessments
Daily living activities educator
Case management proficiency
Learning disability awareness
Psychotropic medications knowledge
Skilled in intake interviewing
Adept at treatment and discharge planning
Knowledge of juvenile justice system
Public speaking ability
Social skills teacher
Work History
Clinical Coordinator, 03/2014 - Current Ascension Health – Glendale, WI,
Observed and monitored client behavior and responses to treatment.
Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
Monitored client census by using the Daily Movement Report and recording admissions, discharges, doctor appointments and site visit data.
Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions.
Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Connected clients with community service and resource agencies.
Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
Kept abreast of new and developing information in the mental health field by regularly attending professional conferences and workshops.
Presented case history material to review and discussion with other staff members.
Involved clients’ family members in planning social service programs.
Documented psychiatric services and responses to treatment in patient case files.
Offered and documented treatment consent forms in patient health records.
Consulted with and trained highly skilled mental health and medical staff.
Led educational seminars and lectures at local community mental health centers to expand awareness of mental health symptoms and issues.
Strategized with clinical team to prevent inmate diversion, abuse and recidivism.
Collected and analyzed data on individual clients using records, tests, interviews and professional sources.
Consulted with clients when developing long term treatment plan goals and objectives.
Met with clients in their homes to promote continuity of care.
Obtained the necessary signatures on "Release of Information" forms to obtain medical and treatment records from other service providers.
Educated clients and their families about client rights and responsibilities.
Consulted with other staff members regarding treatment plans as deemed appropriate by the team leader.
Followed up with program participants after program completion to track progress.
Organized outreach events with local, city and state agencies to increase awareness of mental health services and referral options.
Served as part of an on-call emergency response team for crisis intervention within the facility.
Managed and restrained violent, potentially violent and suicidal clients.
Notified supervisor in cases involving potential domestic abuse and other family problems affecting clients’ development.
Clinical Family Coordinator, 10/2012 - 02/2014 Gulf Coast Jewish Family And Community Services – Plant City, FL,
In-home services for individuals with mental health diagnosis, intellectual disabilities, and dual diagnosis Provide supportive interventions for daily living skills, independent living skill, budgeting, and medical and management, transportation Linking individuals to community resources such as housing, medical care, budgeting, and social skills Provide case management to individuals with Medicaid and Medicare Assist individuals with daily living skills Marketing to agencies for client referrals Promoting individuals' autonomy Provides crisis stabilization to individuals in need Conducted daily, monthly, and quarterly reports Community Living Supports Program Coordinator, Resources for Independence of Virginia.
Observed and monitored client behavior and responses to treatment.
Developed and implemented treatment plans and modified when needed.
Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Connected clients with community service and resource agencies.
Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
Collected and analyzed data on individual clients using records, tests, interviews and professional sources.
Explained available substance abuse treatment services to clients.
Drafted monthly summary to review each client’s level of participation.
Consulted with clients when developing long term treatment plan goals and objectives.
Counseled clients to help them understand and overcome personal, social and behavioral problems.
Met with clients in their homes to promote continuity of care.
Presented in the community to increase awareness of mental health issues.
Obtained the necessary signatures on "Release of Information" forms to obtain medical and treatment records from other service providers.
Educated clients and their families about client rights and responsibilities.
Consulted with other staff members regarding treatment plans as deemed appropriate by the team leader.
Oversaw anger management, social skill development and mental health awareness programs.
Managed and restrained violent, potentially violent and suicidal clients.
Encouraged clients to get involved in social, recreational and other therapeutic activities to enhance interpersonal skills and develop social relationships.
Notified supervisor in cases involving potential domestic abuse and other family problems affecting clients’ development.
Community Living Supports Program Coordinator, 02/2007 - 02/2012 St. Louis Arc – Saint Louis, MO,
Worked with individuals with intellectual disabilities, mental health diagnosis, and dual diagnosis population Created, wrote, and maintained Person-Centered Medicaid waiver plans Involved with policy development and implementation Provided written and oral reports on quality assurance Supervised 40 staff and conduct supervision monthly Followed Medicaid policies and procedures including timelines and documentation Provided training for staff on policy and procedures Maintained case load of 45 individuals Attended meetings with the team to develop strategies and outcomes Certified MANDT trainer for staff of 100 people Oversaw In-Home Support Program, Respite Program, Drop-In Program, and Sponsored Residential Program.
Collected and analyzed data on individual clients using records, tests, interviews and professional sources.
Drafted monthly summary to review each client’s level of participation.
Administered oral medications, following physician's prescriptions and hospital procedures.
Consulted with clients when developing long term treatment plan goals and objectives.
Met with clients in their homes to promote continuity of care.
Obtained the necessary signatures on "Release of Information" forms to obtain medical and treatment records from other service providers.
Educated clients and their families about client rights and responsibilities.
Consulted with other staff members regarding treatment plans as deemed appropriate by the team leader.
Served as part of an on-call emergency response team for crisis intervention within the facility.
Oversaw anger management, social skill development and mental health awareness programs.
Managed and restrained violent, potentially violent and suicidal clients.
Encouraged clients to get involved in social, recreational and other therapeutic activities to enhance interpersonal skills and develop social relationships.
Notified supervisor in cases involving potential domestic abuse and other family problems affecting clients’ development.
Master's Level Intern, 08/2005 - 2006 Klamath County Oregon – Klamath Falls, OR,
Interviewed persons to determine eligibility to receive a court appointed lawyer Assisted in supervision of clients Completed client intakes Assisted in case management and reports of clients Observe probation violation hearings and assist with preparations for testifying.
Strategized with clinical team to prevent inmate diversion, abuse and recidivism.
Documented psychiatric services and responses to treatment in patient case files.
Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
Evaluated client progress toward completing terms of probation and addressed difficulties.
Supervised offenders to reduce risk to the community.
Maintained personal contact with offenders through office and community visits.
Organized client documentation by checking files and verifying completeness of notes.
Screened offender referrals and completed intake interviews and paperwork.
Maintained organized offender records and documentation in compliance with department and legal standards.
Mental Health Counselor, 07/2005 - 2007 Kootenai Medical Center – Sandpoint, ID,
Provided supervision and counseling for up to six emotionally disturbed children many of which had a trauma history Supervised daily routine of children residing in the home Lead structured clinical groups Documented behaviors observed Followed treatment plan for each child Provided crisis intervention when necessary Prepared meals and transports children to appointments as needed Certified MANDT trainer for staff of 25.
Observed and monitored client behavior and responses to treatment.
Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
Monitored client census by using the Daily Movement Report and recording admissions, discharges, doctor appointments and site visit data.
Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions.
Conducted therapeutic individual and family therapy sessions.
Developed and implemented treatment plans and modified when needed.
Developed and implemented treatment plans and modified when needed.
Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
Maintained a caseload of more than 6 children in public schools and group home placements.
Led summer day treatment groups and therapeutic activities to teach functional living skills and address behavioral issues.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients’ level of functioning.
Presented case history material to review and discussion with other staff members.
Involved clients’ family members in planning social service programs.
Documented psychiatric services and responses to treatment in patient case files.
Consulted with and trained highly skilled mental health and medical staff.
Made rounds at specified intervals and conducted head counts and roll calls.
Issued cleaning supplies, comfort items, laundry and all basic meals.
Supervised youth’s daily activities, including school, meals and recreation time.
Observed behavior of residents individually and in groups.
Built solid relationships with staff and residents to help keep the institution safe and secure.
Supervised and directed juvenile movement during various activities on and off campus.
Physically restrained juveniles when disturbances required physical intervention.
Managed and restrained violent, potentially violent and suicidal clients.
Oversaw anger management, social skill development and mental health awareness programs.
Obtained the necessary signatures on "Release of Information" forms to obtain medical and treatment records from other service providers.
Educated clients and their families about client rights and responsibilities.
Counseled clients to help them understand and overcome personal, social and behavioral problems.
Supervised the residential and day treatment children during class and on field trips.
Administered oral medications, following physician's prescriptions and hospital procedures.
Counseled students with mental health disorders such as [Disorder] and [Disorder].
Led [Number] group therapy sessions each week.
Attended all program staff meetings, treatment reviews, IEPs and other agency meetings as necessary
Attended case conference, supervision, departmental, and outside meetings and trainings as requested
Attended meetings, trainings,and conferences as required
Charted weekly progress notes and quarterly summaries
Collaborated with other area service providers
Collected information about clients through interviews, observation, and tests
Developed a schedule of therapeutic activities with and for individual clients
Developed and maintained cooperative working relationships with agencies and organizations interested in public health care
Developed liaisons and networks with other parole officers, community agencies, correctional institutions, psychiatric facilities, and aftercare agencies to plan for helping offenders with life adjustments
Developed rehabilitation plans that fit clients' aptitudes, education levels, physical abilities, and career goals
Guided clients in the development of skills and strategies for dealing with their problems
Identified risk and resiliency factors within the individual youth, peer group, family, school, and community and develop strategies for intervention
Interviewed clients, reviewed records, and conferred with other professionals
Led therapeutic groups
Maintained accurate records and reports regarding the patients' histories and progress, services provided, and other required information
Abided by the laws of confidentiality.
Advocated for the placement of patients into community-based treatment settings
Assisted in the coordination of all mental health support services provided by the team
Assisted in the orientation of families to the visitation center and the procedures for visits prior to the initial visitation
Prepared report documenting the mental health assessment
Provided case management services to youths and families when appropriate
Served as a trainer for program staff
Supervised the In-Home Support Counselor on clinical issues, casework issues and written reports for each case
Coordinated all activities involving the birth parents in conjunction with the In-Home Support Counselor
Coordinated and supervised clients on outings
Coordinated counseling efforts with mental health professionals, doctors, nurses, and social workers
Coordinated with community-based treatment providers
Counseled clients on concerns
Developed service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided
Documented all chart contacts within 48 hours
Established a therapeutic relationship with residents
Functioned as the team leader and coordinated all treatment and placement activities
Maintained case files that included activities, progress notes, evaluations, and recommendations
Maintained client-related paperwork, client diagnostic records, and progress notes
Maintained databases, mailing lists, telephone networks, and other information to facilitate the functioning of health education programs
Maintained individual client treatment files in accordance with agency policies and procedures
Maintained professional code of conduct
Monitored treatment progress, developed confidential client charts/information, and wrote reports using professional standards
Operated computer terminal to input, edit, and refine data and to run routine programs
Participated in case conferences and staff meetings
Participated in individual and weekly group supervision
Assistant Coordinator, 04/2005 - 11/2005 Quantom Opportunities Program – City, STATE,
Counseled at risk teenagers with history of gang involvement Provided crisis counseling as needed Acted as a mentor and role model Tutored students on an as needed basis Assisted teens in job development skills, human development activities, and community service Assisted in overseeing volunteers Assisted in planning of events sponsored by Quantum in the community Initiated group conversations about common teen topics/problems.
Strategized with clinical team to prevent inmate diversion, abuse and recidivism.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients’ level of functioning.
Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
Connected clients with community service and resource agencies.
Explained available substance abuse treatment services to clients.
Counseled clients to help them understand and overcome personal, social and behavioral problems.
Developed and ran programs to increase awareness of the causes and effects of drug and alcohol abuse.
Encouraged clients to get involved in social, recreational and other therapeutic activities to enhance interpersonal skills and develop social relationships.
Notified supervisor in cases involving potential domestic abuse and other family problems affecting clients’ development.
Supplied crisis intervention and substance abuse services to patients in the community.
Supplied crisis intervention and substance abuse services to patients in the community.
Interviewed and evaluated clients, including conducting safety and risk assessments.
Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents.
Referred clients to social services agencies.
Maintained regular contact with clients, including visiting clients' homes.
Solicited advice and guidance from senior personnel and other experts when difficult or atypical situations developed.
Taught patients how to apply for insurance and prescription programs.
Trained in working with patients with Asperger's Syndrome and high functioning Autism.
Collaborated with the program director to determine and reduce the risk of self-harm and suicide.
Trained [Number] behavioral health staff members in how to support patients in transition.
Referred patients to psychiatric and medical examinations, as well as to family assessment planning teams.
Coordinated patient care from pre-admission to post-discharge follow-up.
Supported patients and families in coping with problems resulting from severe illness.
Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
Communicated nonverbally with children to provide them with comfort, encouragement and positive reinforcement.
Created strategies to meet the needs of mentally and physically disabled students.
Instructed students with disabilities, including [disability name], [disability name] and [disability name].
Redirected students using Positive Behavior Support (PBS).
Led activities that developed students' physical, emotional and social growth.
Physically and verbally interacted with students throughout the day.
Established a safe play environment for the students.
Redirected poor behavior using the positive reinforcement method.
Gave one-on-one attention to students, while maintaining overall focus on the entire group.
Attended monthly staff training sessions.
Case Manager, 09/2004 - 2005 Whisper Ridge At Leesburg – City, STATE,
Responsible for completing initial treatment plan of admitted residents within 24 hours Lead treatment team meetings that included the client's doctor, nurse, legal guardians, and therapist Completed monthly treatment plans for a case load of 15 residents Created and maintained progress for problem areas and long term and short term goals Responsible for sending in continued stay reviews to Medicaid Completed discharge planning of residents Responsible for maintaining contact with social workers and tracking residents cases Oversaw and reviewed quality of the documentation essential to ensure optimal reimbursement.
Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
Monitored client census by using the Daily Movement Report and recording admissions, discharges, doctor appointments and site visit data.
Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions.
Developed and implemented treatment plans and modified when needed.
Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
Maintained a caseload of more than 15 children in public schools and group home placements.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients’ level of functioning.
Presented case history material to review and discussion with other staff members.
Involved clients’ family members in planning social service programs.
Documented psychiatric services and responses to treatment in patient case files.
Offered and documented treatment consent forms in patient health records.
Consulted with and trained highly skilled mental health and medical staff.
Strategized with clinical team to prevent inmate diversion, abuse and recidivism.
Led [Number] group therapy sessions each week.
Collected and analyzed data on individual clients using records, tests, interviews and professional sources.
Counseled students with mental health disorders such as [Disorder] and [Disorder].
Drafted monthly summary to review each client’s level of participation.
Consulted with clients when developing long term treatment plan goals and objectives.
Mental Health Specialist, 03/2004 - 09/2004 Whisper Ridge At Leesburg – City, STATE,
Facilitated a 30 minute goals group for residents on a daily basis Supervised and assisted in the daily living activities of adolescents between the ages of 9-17 with behavioral problems including males and females and sexual offenders and sexually abused clients Verbally de-escalated crisis situations involving residents Used physical restraints on residents in situations where imminent danger was present Observed and documented residents' behaviors on a daily basis Mentored residents with everyday social concerns, including family problems and their treatment.
Observed and monitored client behavior and responses to treatment.
Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
Monitored client census by using the Daily Movement Report and recording admissions, discharges, doctor appointments and site visit data.
Conducted therapeutic individual and family therapy sessions.
Developed and implemented treatment plans and modified when needed.
Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Led summer day treatment groups and therapeutic activities to teach functional living skills and address behavioral issues.
Led [Number] group therapy sessions each week.
Collected and analyzed data on individual clients using records, tests, interviews and professional sources.
Counseled students with mental health disorders such as [Disorder] and [Disorder].
Supervised the residential and day treatment children during class and on field trips.
Counseled clients to help them understand and overcome personal, social and behavioral problems.
Served as part of an on-call emergency response team for crisis intervention within the facility.
Oversaw anger management, social skill development and mental health awareness programs.
Managed and restrained violent, potentially violent and suicidal clients.
Notified supervisor in cases involving potential domestic abuse and other family problems affecting clients’ development.
Conducted routine and emergency head counts.
Made rounds at specified intervals and conducted head counts and roll calls.
Searched the building and grounds, living quarters and work areas for contraband.
Prepared, processed and maintained forms, reports, logs, records and activity journals.
Issued cleaning supplies, comfort items, laundry and all basic meals.
Supervised youth’s daily activities, including school, meals and recreation time.
Observed behavior of residents individually and in groups.
Built solid relationships with staff and residents to help keep the institution safe and secure.
Established healthy relationships and maintained professional boundaries with resident offenders in the institution.
Supervised and directed juvenile movement during various activities on and off campus.
Physically restrained juveniles when disturbances required physical intervention.
Volunteer/Teen Mentor, 06/2003 - 06/2004 Jewish Big Brother Big Sister League – City, STATE,
Participated in outings, such as bowling and concerts with adolescents with physically and intellectual disabilities.
Counseled and guided teens between the ages of 15-18 with everyday problems such as social and academic situations.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients’ level of functioning.
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School Attended
Northern Virginia Security Academy
American School of Professional Psychology at Argosy University
Towson University
Job Titles Held:
Clinical Coordinator
Clinical Family Coordinator
Community Living Supports Program Coordinator
Master's Level Intern
Mental Health Counselor
Assistant Coordinator
Case Manager
Mental Health Specialist
Volunteer/Teen Mentor
Degrees
Private Investigator Entry Level Course to Obtain Certification as Private Investigator
