Hands-on Clinical Coordinator ready for a new position where staff development and accountability aptitudes can be properly utilized.
Coordinating care for current patients by upholding all policies and procedures.
Excellent communication skills to direct staff members and coordinate changing and complex patient care needs.
Results-focused nursing professional with strength in team development, patient experience, and high quality outcomes.
Results-oriented nursing leader knowledgeable in areas of effective recruitment, training and leadership strategies to maintain employee efficiency, accuracy and quality of services.
Well-organized and resourceful with a proactive mindset.
Skills
Staff development
Improving clinical quality outcomes
Complying with regulatory guidelines
Unit supervision
Education and Training
Chamberlain UniversityDowners Grove, ILExpected in 12/2021 – –Master of Science:Organizational Leadership - GPA:
LSU Health Science Center New Orleans, LA, Expected in 2010 – –Bachelor of Science:Nursing - GPA:
Experience
Berkshire Healthcare - Clinical Coordinator West Springfield, MA, 05/2020 - Current
Monitor clinical staff work hours, sick days and vacation time.
Monitor quality assurance program to improve performance and maintain high standards of care.
Coordinate weekly work schedules for all department employees.
Interview applicants and make recommendations for new hires.
Coordinate with nurse manager to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety and service-related issues.
Monitor proper clinical area appearance, sterilization and restocking by creating daily, weekly and monthly assistant tasks lists.
Develop and implement training programs to close gaps in nurse and staffs competencies.
Partners with nurse manager to raise standards of practice by monitoring, analyzing and correcting staff performance.
Introduce new departmental policies and train staff to facilitate adoption of those changes.
Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
Implement new hire training/onboarding to further develop skills and initiate discussions on task prioritization.
Tower Health - Nursing Unit Director North Wales, PA, 03/2018 - 05/2020
Cultivated positive relationships with patients and families, addressed concerns or complaints, monitored patient satisfaction survey data and maintained confidentiality of patient information.
Enforced organization policies and exercised non-biased judgment while leading nursing staff in fiscally sound patient care, recordkeeping and professional communication.
Hired, trained and supervised 90 nursing unit team members, facilitated professional growth of subordinates and modeled effective and compassionate nursing techniques.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Participated in bimonthly meetings with department heads to discuss census information, admissions and discharges for residents.
Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
Envision Healthcare - Operations Coordinator Plano, TX, 8/1/17 - 2/1/18
Evaluated and processed shift reports to assess metrics and make proactive adjustments to future plans.
Conferred with subordinate managers each day to assess needs and optimize activities.
Communicated organization's missions, goals and vision while aligning each with operational initiatives and delivery of nursing care.
Managed nursing staff and trained new hires on hospital procedures and policies.
Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
Developed and adapted individualized treatment plans according to patient recovery goals.
Facilitated transition to home care by providing patients with continued care information and discharge instructions.
Monitored and educated nursing students and externs on proper care procedures and prioritization strategies.
Delivered extensive training to newly hired employees and student nurses, offering insight and assistance related to emergent situations.
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
Accomplishments
Received "Ochsner's Comeback Unit of the Year" in 2019 for most improvement across all measurements.
Successfully contributed to Magnet recertification in 2019.
Led team to achieve consistent improvement in quality measures, earning recognition from upper management and financial reward.
Created highly effective new Admit Discharge Nurse that significantly impacted efficiency and improved operations.
Asked to participate in Fall Reduction Committee after reducing Falls by 50% in 2019.
Successfully completed JACHO inspection in 2018.
Graduated from Ochsner's "Emerging Nurse Leader Program" in 2018 and "Advanced Nurse Leader Academy" in 2019.
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