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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
  • Hands-on Clinical Coordinator ready for a new position where staff development and accountability aptitudes can be properly utilized.
  • Coordinating care for current patients by upholding all policies and procedures.
  • Excellent communication skills to direct staff members and coordinate changing and complex patient care needs.
  • Results-focused nursing professional with strength in team development, patient experience, and high quality outcomes.
  • Results-oriented nursing leader knowledgeable in areas of effective recruitment, training and leadership strategies to maintain employee efficiency, accuracy and quality of services.
  • Well-organized and resourceful with a proactive mindset.
Skills
  • Staff development
  • Improving clinical quality outcomes
  • Complying with regulatory guidelines
  • Unit supervision
Education and Training
Chamberlain University Downers Grove, IL Expected in 12/2021 Master of Science : Organizational Leadership - GPA :
LSU Health Science Center New Orleans, LA, Expected in 2010 Bachelor of Science : Nursing - GPA :
Experience
Berkshire Healthcare - Clinical Coordinator
West Springfield, MA, 05/2020 - Current
  • Monitor clinical staff work hours, sick days and vacation time.
  • Monitor quality assurance program to improve performance and maintain high standards of care.
  • Coordinate weekly work schedules for all department employees.
  • Interview applicants and make recommendations for new hires.
  • Coordinate with nurse manager to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety and service-related issues.
  • Monitor proper clinical area appearance, sterilization and restocking by creating daily, weekly and monthly assistant tasks lists.
  • Develop and implement training programs to close gaps in nurse and staffs competencies.
  • Partners with nurse manager to raise standards of practice by monitoring, analyzing and correcting staff performance.
  • Introduce new departmental policies and train staff to facilitate adoption of those changes.
  • Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
  • Implement new hire training/onboarding to further develop skills and initiate discussions on task prioritization.
Tower Health - Nursing Unit Director
North Wales, PA, 03/2018 - 05/2020
  • Cultivated positive relationships with patients and families, addressed concerns or complaints, monitored patient satisfaction survey data and maintained confidentiality of patient information.
  • Enforced organization policies and exercised non-biased judgment while leading nursing staff in fiscally sound patient care, recordkeeping and professional communication.
  • Hired, trained and supervised 90 nursing unit team members, facilitated professional growth of subordinates and modeled effective and compassionate nursing techniques.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Participated in bimonthly meetings with department heads to discuss census information, admissions and discharges for residents.
  • Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
Envision Healthcare - Operations Coordinator
Plano, TX, 8/1/17 - 2/1/18
  • Evaluated and processed shift reports to assess metrics and make proactive adjustments to future plans.
  • Conferred with subordinate managers each day to assess needs and optimize activities.
  • Communicated organization's missions, goals and vision while aligning each with operational initiatives and delivery of nursing care.
  • Managed nursing staff and trained new hires on hospital procedures and policies.
Upmc - Staff Nurse
Waterford, PA, 4/23/14 - 8/1/17
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Developed and adapted individualized treatment plans according to patient recovery goals.
  • Facilitated transition to home care by providing patients with continued care information and discharge instructions.
  • Monitored and educated nursing students and externs on proper care procedures and prioritization strategies.
  • Delivered extensive training to newly hired employees and student nurses, offering insight and assistance related to emergent situations.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
Accomplishments
  • Received "Ochsner's Comeback Unit of the Year" in 2019 for most improvement across all measurements.
  • Successfully contributed to Magnet recertification in 2019.
  • Led team to achieve consistent improvement in quality measures, earning recognition from upper management and financial reward.
  • Created highly effective new Admit Discharge Nurse that significantly impacted efficiency and improved operations.
  • Asked to participate in Fall Reduction Committee after reducing Falls by 50% in 2019.
  • Successfully completed JACHO inspection in 2018.
  • Graduated from Ochsner's "Emerging Nurse Leader Program" in 2018 and "Advanced Nurse Leader Academy" in 2019.

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Resume Overview

School Attended

  • Chamberlain University
  • LSU Health Science Center

Job Titles Held:

  • Clinical Coordinator
  • Nursing Unit Director
  • Operations Coordinator
  • Staff Nurse

Degrees

  • Master of Science
  • Bachelor of Science

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