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Clinical Case Manager Resume Example

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CLINICAL CASE MANAGER
Professional Summary

Recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills in the clinical service industry. Outstanding public speaker with diverse fundraising skills to advocate for the underserved, susceptible individuals with dual diagnosed mental health needs.

Skills
  • Recovery and rehabilitation
  • Individual and group counseling
  • Mental health assessment
  • Treatment planning
  • Program management
  • Client advocacy
  • Activity organization
  • Diagnostic testing and Management
  • Learning assessments
  • Strategy implementation
  • Case management
  • Community resources
  • Substance abuse therapy
  • De-escalation
  • Strong group facilitation techniques
  • Proficient in Microsoft Suite: Excel, Outlook, Word
  • Strong interpersonal skills
Work History
Clinical Case Manager09/2019 to Current
Westside Community Services- ACT, San Francisco, CA
  • Planned and organized special events, solicited corporate sponsorships and set up matching gift donations to reach financial targets.
  • Increased fundraising numbers by over [Number]% by leveraging effective communications and outreach strategies.
Student Advisor02/2019 to 04/2019
City College Of San Francisco, San Francisco, CA
  • Provided colleagues and faculty support during peak student registration.
  • Organized and presented new student orientations and mapping yearly courses.
  • Collaborated departments in mapping specific majors in developed workshops.
  • Collaborated with other college departments in contrasting program outcomes.
  • Provided support in increasing students' graduation and retention rates.
  • Advised students individually and in groups on academic programs for individual interests.
  • Provided counseling program services to [Number] students.
  • Partnered with school administrators, teachers and parents or guardians to provide students with appropriate and adequate counseling support in school.
  • Developed and adhered to school counseling program in alignment with [State] standards.
  • Counseled students wherein behavior, school progress, mental or physical impairment indicated need for assistance, diagnosing students' problems and arranging for needed services
Senior Counselor10/2016 to 02/2019
Progress Foundation, San Francisco, CA
  • Provided direct face to face counseling, including conducting extensive intakes with prospective clients, facilitating daily groups, and advocating for rehabilitation and treatment needs.
  • Provided effective communication, including with referral services, creating progress notes, and participating in staff meetings, supervision sessions, and case consultations.
  • Responded promptly to psychiatric and/or medical emergencies, and monitored client progress and medication intake of clients.
  • Worked with clients to help them resolve behavioral, social and personal problems.
  • Ran individual therapy and family therapy sessions for children ages [Number] to [Number].
  • Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
  • Led up to [Number] individual sessions per week and [Number] group therapy meetings.
  • Led educational seminars and lectures at local community mental health centers to expand awareness of mental health symptoms and issues.
  • Developed goal-oriented psycho-educational and activity therapy groups to improve clients' level of functioning.
Counselor02/2016 to 10/2016
Baker Places, San Francisco, CA
  • Provided supportive counseling to assist in establishing clients mental health wellness and recovery.
  • Engaged with clients to create active treatment plans goals, discharge plans.
  • Provided specific treatment objectives, crisis intervention, and crisis treatment as necessary to aid acute clients.
  • Monitored medication and managed in accordance with regulatory standards.
  • Maintained accurate and up-to-date clients files , charts, progress notes, and records as required by CCL, and DPH and HIPPA standards.
  • Assessed clinical risk and danger to children and families and determined appropriate level of response and intervention.
  • Used cognitive behavior therapy to assist youth in recognizing and redirecting poor habits.
  • Organized clinical interventions and treatment plans for patients suffering from chronic pain disorders.
  • Applied array of different methodologies to assist patients with therapy.
  • Ran individual therapy and family therapy sessions for children ages [Number] to [Number].
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
  • Monitored client census by using daily Movement Report and recording admissions, discharges, doctor appointments and site visit data.
Education
Bachelor of Arts : Sociology, 2010
Northwestern College - Orange City, IA
Accomplishments
  • Clinically trained to manage dual diagnosis and co-occurring substance inducted symptoms
  • Trained in de-escalation techniques
  • Clinically trained to manage dual diagnosis and co-occurring substance inducted symptoms
  • Trained and certified in monitoring antipsychotic medication, HIV medications
    various narcotics monitoring training
  • Managed dual diagnosis and co-occurring substance inducted symptoms
Certifications
  • Certification in CPR and ANSA
  • Trained in narcotics monitoring
  • Certification in monitoring antipsychotic medication, HIV medications
  • 5-year certification in Mandatory Reporting
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Resume Overview

Companies Worked For:

  • Westside Community Services- ACT
  • City College Of San Francisco
  • Progress Foundation
  • Baker Places

School Attended

  • Northwestern College

Job Titles Held:

  • Clinical Case Manager
  • Student Advisor
  • Senior Counselor
  • Counselor

Degrees

  • Bachelor of Arts : Sociology , 2010

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