clinical case manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Board Certified Pastoral Counselor, Licensed Ordained Minister, Clinical Case Manager, Registered Nurse, currently specialized in counseling adolescents with life controlling issues, along with their families, utilizing the ARC framework of trauma informed care. Excellent work ethic, with the ability to work autonomously and as a team member. Dedicated to improving the well being of clients. Strong track record of establishing solid relationships with clients, co-workers, administration and local agencies.

Skill Highlights: Doctorate in Counseling

Trauma and Grief Training (CISM)

Trauma Informed Care Training (ARC)

Registered Nurse

Case Management

Collaborate with outside agencies

Suicide/homicide, and other risk assessments

Individual / Family / Group Counseling

Family / Parent / Caregiver Teaching

CANS certified

Virtual Gateway utilization


Doctorate Level Counselor

Registered Nurse

Board Certified Pastoral Counselor

Licensed Ordained Minister

BLS/First Aid for Health Care Providers

CANS Certified

CSI certification

CISM certification

ARC trained

Skill Highlights
  • Doctor in Counseling
  • Individual/Family/Group
  • Registered Nurse
  • Trauma and Grief Certified
  • Worship Leader
  • Keyboard player
  • Vocalist
  • Mission trips (6)
Professional Experience
07/2014 to Current Clinical Case Manager Dartmouth College | Hanover, NH,
  • Adolescent Group Home.
  • Individual, group and family therapy.
  • All aspects of case management, including medical and dental care, court appearances, and educational involvement.
  • Care is managed through a team approach, implementing the ARC treatment framework of trauma informed care, with materials for treating clients with multiple traumas.
  • Documentation, treatment planning and assessments are accomplished through the Virtual Gateway system, as well as the LUK internal systems.
2007 to 06/2014 Board Certified Pastoral Counselor Skagit Regional Health | Granite Falls Clinic, WA,
  • Weekly counseling sessions with adolescent females in a 15 month faith based residential program.
  • Monthly Parent Teachings / Family Counseling Sessions.
  • Review Applicants for approval or rejection.
  • As needed - assist Program Director with various duties, including Admissions of new students.
  • Direct the Teen Challenge Girl's Choir
  • RN - maintain height/weight records, triage illnesses/accidents, book medical appointments.
  • Teach at weekly Chapel Services
  • Speak at Annual Banquets.
04/1997 to 07/2000 Staff RN Wesley | Seattle, WA,
  • Telephone triage, running for the MDs, booking tests, performing EKGs and blood draws, assisting with procedures, annual flu clinic, etc.
03/1995 to 04/1997 RN Team Leader Fallon Medical Center Urgent Care | City, STATE,
  • Nursing duties as required in an urgent care setting, managing of the Leominster and Auburn Urgent Care nursing and clerical staffs - scheduling, budget proposals, inventory maintenance, staff reviews, hiring and dismissal of staff - ensuring all state and federal standards were met and adhered to.
05/1994 to 03/1995 Ophthalmic Nurse D'Ambrosio Eyecare | City, STATE,
  • Initial eye exams with charts and slit lamps, assisting with laser procedures, IV insertion and infusion for photo exams.
05/1991 to 05/1994 RN - float / ICU Burbank Hospital | City, STATE,
  • Float / ICU / CCU - Duties included: as a Float RN - med/surg, ortho, oncology, newborn nursery, ER - as an ICU/CCU RN - duties as required in an intensive care unit. ACLS certification obtained.
  • Note: I worked as a Nurse Assistant during college, then was taken on board as an RN after graduation.
Education and Training
Expected in August 2014 Doctor of Theology | Christian Counseling Summit Bible College, Bakersfield, CA GPA: Maxima cum Laude Maxima cum Laude GPA: 3.94

Christian Counseling Maxima cum Laude, GPA: 3.94 Family Counseling Issues, Psychology and the Mind of Christ, Christian Counseling, Youth Counseling, Christian Counseling Ethics, Principles of Restoration, Christian Psychology, Christian Ethics, Marriage Counseling, Family and Child Counseling, Christian Sociology, Crisis and Grief Counseling. Other courses include, but are not limited to: The Worship Leader, Advanced Worship Leader, Leadership Development, Fundamentals of Missions, Systematic Theology, Personal Growth/Development.

Expected in 1992 Associate Degree | Nursing Mt. Wachusett Community College, Gardner, MA GPA: GPA: 4.0

Nursing GPA: 4.0 - Co Valedictorian for graduating class of 1992.

Expected in 1974 College Course | General studies Oakmont Regional High School, Ashburnham, MA GPA:

Honor Society Student

Expected in Grammar School | General Studies Westminster Elementary School, Westminster, MA GPA: Maxima cum Laude GPA: 3.94 GPA: 4.0



Licensed Ordained Minister - Non-Denominational Ministerial Fellowship

International Red Cross Disaster Relief - certification "for life" (year 2999)

International Critical Incident Stress Management Foundation - CISM

CPR/First Aid Certified

CPI certified

Board Certified through the Board of Christian Professional and Pastoral Counselors - International Board of Christian Counselors

Member of the American Association of Christian Counselors

ARC trained through the Trauma Center at Justice Resource Institute

CANS certified


Leading Worship

Team Building



Pastoral Counseling


Case Management

Microsoft Word

Additional Information

See separate Volunteer Summary for further information.

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Resume Overview

School Attended

  • Summit Bible College
  • Mt. Wachusett Community College
  • Oakmont Regional High School
  • Westminster Elementary School

Job Titles Held:

  • Clinical Case Manager
  • Board Certified Pastoral Counselor
  • Staff RN
  • RN Team Leader
  • Ophthalmic Nurse
  • RN - float / ICU


  • Doctor of Theology
  • Associate Degree
  • College Course
  • Grammar School

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