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Clinical Case Manager Resume Example

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CLINICAL CASE MANAGER
Summary

Driven Registered Nurse with 14 years of experience caring for patients within Medical surgical and rural health setting. Smoothly deliver comprehensive patient care and delegate tasks according to patient needs and personnel skillsets. Dedicated to providing top quality care within multidisciplinary team environment.

Skills
  • Psychiatric and Mental Health Care
  • Safety and risk assessments
  • Patient Health Education
  • Confidential records
  • Client goal planning
  • Nurse Education and Mentorship
  • Disease Diagnosis and Management
  • Medication Prescribing and Administration
  • Unit Management and Leadership
  • MS Office
  • Product Pick
  • Relationship Development
Experience
Clinical Case Manager
Jackson, MSMagnolia Health Plan/Sep 2017 to Current
  • Facilitated weekly group sessions focused on various issues to help groups and individuals.
  • Developed and optimized treatment plans to help clients continue to progress.
  • Educated family members and helped each support clients by improving coping techniques.
  • Devised community-based programs focused on combating specific problems.
  • Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
  • Enhanced counseling services with multifaceted approach incorporating multiple disciplines.
  • Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
Clinical Case Manager
Greenwood, MSGreenwood Leflore Hospital/Jan 2014 to Aug 2017
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Performed site evaluations, customer surveys and team audits.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
  • Created agendas and communication materials for team meetings.
  • Recognized by management for providing exceptional customer service.
  • Attended departmental meetings, providing feedback to enhance future performance.
Treatment Center Nurse
Greenwood, MSGreenwood Leflore Hospital/Feb 2012 to Jan 2014
  • Conducted wound assessments for patients and documented information.
  • Administered medications based on clinical condition and patient age.
  • Alerted physician of diagnostic study results and changes in patient condition.
  • Cared for patients with various wounds caused by injuries, medical treatments and diseases.
  • Coordinated care with charge nurse and other staff through daily communication.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
  • Reached out to patients to convey lab results and provide care instructions.
  • Ensured quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff.
  • Treated patients by administering various types of medications and therapies.
Float Pool Staff Nurse
Greenwood, MSGreenwood Leflore Hospital/Jan 2009 to Oct 2012
  • Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Evaluated and adjusted life support equipment, tubing and peripheral devices providing critical assistance to fragile patients.
  • Answered patient questions and provided take-home materials for further information.
  • Reached out to patients to convey lab results and provide care instructions.
  • Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
Education and Training
Master of Science: Family Nurse PractitionerWalden UniversityMinneapolis, MN
Bachelor of Science: NursingMississippi University For WomenMay 2016Columbus, MS
Associate of Science: NursingHolmes Community CollegeMay 2006Goodman, MS
Certifications and Licensure
  • Basic Life Support (BLS) Certification 7/18/19-7/2021
  • Registered Nurse (License#875074)(NLC/Compact States)
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Resume Overview

Companies Worked For:

  • Magnolia Health Plan
  • Greenwood Leflore Hospital

School Attended

  • Walden University
  • Mississippi University For Women
  • Holmes Community College

Job Titles Held:

  • Clinical Case Manager
  • Treatment Center Nurse
  • Float Pool Staff Nurse

Degrees

  • Master of Science : Family Nurse Practitioner
    Bachelor of Science : Nursing
    Associate of Science : Nursing

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