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Clinical Applications Specialist Resume Example

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CLINICAL APPLICATIONS SPECIALIST
Summary
Solutions-oriented Clinical Applications Specialist possessing a unique combination of skills, including business analysis, quality assurance testing and applications development experience in top-tier Healthcare organizations.
Skills
SQL, MS Access, Microsoft Visio, Microsoft Office 2003, Microsoft Project
Experience
01/2007 to Current
Clinical Applications SpecialistCompany Name － City, State
  • EHR build specialist for clinical documentation and orders and results.
  • Provide support for enterprise Electronic Health Record implementation of Eclipsys / Allscripts system, conversions, production updates/changes for multi-facilities.
  • Analyze current operational procedures, identify problems and learn specific requirements for systems optimization.
  • Resolve operational problems and user concerns that arise during day-to-day operations.
  • Support team efforts on new and existing projects.
  • Facilitate collaboration with other workgroups, hospital-based partnership councils and system level committees.
  • Provide project specs regarding evaluation, testing, purchase and implementation of BHCS decision support tools.
  • 24-hour end user support tracking, documenting, reporting.
  • Analyze documentation of business and clinical processes (workflow).
  • Work to facilitate the implementation of Eclipsys applications across a multi-hospital health care system.
  • Interact with system facilities to assess current state culture and available resources.
  • Assist with the incorporation of new processes and tools within hospitals.
  • Participate in product design sessions.
  • Clinical documentation configuration experience with structured notes and flowsheets.
  • Configuration experience with orders and order sets.
  • Testing of new software upgrades and testing through the system when hot fixes are applied.
  • Research information to evaluate effectiveness of systems.
  • Implements and designs changes for functionality and data integrity.
  • Discusses possible solutions with user.
05/2004 to 01/2007
Case Manager/System Administrator/Super UserCompany Name － City, State
  • Case Manager for Cardiac Step Down Unit and Intensive Care Unit.
  • Reviewed charts for Core Measures and DRG Assurance.
  • Assisted with the implementation of Case Management Documentation Software called Canopy.
  • Worked on Project team to tailor Canopy to our specifications.
  • Perform Daily Maintenance of the System, screening for errors.
  • Perform Interface Testing of the software and other applications to ensure data coming across correctly.
  • Responsible for training end users on Case Management Software.
  • System Administrator duties including new user set-up, assigning permissions, re-setting passwords, troubleshooting system issues.
  • Workflow Analysis to develop policies and workflow procedures for the end-users.
  • Identifying and documenting specific staff competencies on use of the system.
  • Creating and updating all end user training manuals.
  • Analyze and communicate with the project team the technical issues associated with the use of the software.
07/2002 to 01/2004
Case ManagerCompany Name － City, State
  • Perform, under limited supervision, routine to complex case management activities across the continuum of care in order to facilitate and promote quality, cost effective outcomes and minimize fragmentation of health care delivery.
10/2001 to 07/2002
Case Manager/Utilization Review NurseCompany Name － City, State
  • Perform Utilization Review activities, including pre-certification and Concurrent Reviews for inpatient/outpatient treatment.
  • Through Telephonic Case Management, evaluate effectiveness of medical procedures provided in order to determine if claimant is meeting goals & following guidelines as established by TWCC.
01/2001 to 10/2001
Registered NurseCompany Name － City, State
  • Ambulatory Care Clinic.
  • Scheduling procedures.
  • Responsible for coordinating tests and surgeries for patients.
  • Assisting Physicians with procedures.
  • ICD-9/ CPT coding.
07/2000 to 12/2000
Staff NurseCompany Name － City, State
  • Direct care for patients requiring cardiac monitoring.
01/1999 to 07/2000
Staff NurseCompany Name － City, State
  • Worked in the Telemetry and Coronary Care Unit/Medical Intensive Care Units.
Education and Training
12/1998
Bachelor of Science: NursingThe University of Texas － City, StateNursing
6/2001
Bachelor of Science: Information TechnologyDeVry University － City, StateInformation Technology
Skills
Electronic Health Record implementation, MS Access, Microsoft Office, Microsoft Project, Microsoft Visio, SQL, system administration, optimization, developing policies and processes, product design, quality, reporting,  user support, user training, troubleshooting, upgrades, workflow analysis, decision support
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Resume Overview

School Attended

  • The University of Texas
  • DeVry University

Job Titles Held:

  • Clinical Applications Specialist
  • Case Manager/System Administrator/Super User
  • Case Manager
  • Case Manager/Utilization Review Nurse
  • Registered Nurse
  • Staff Nurse

Degrees

  • Bachelor of Science : Nursing
    Bachelor of Science : Information Technology

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