Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Compassionate, responsible, and dedicated Licensed Practical Nurse with 6 years of experience. During my role as a charge nurse and team lead, I have received excellent quarterly and annual reviews for patient care, employee training, productivity, and engagement. I am seeking a position where I can provide high quality patient- centered care. I will be a great addition to your team because I understand the importance of providing effective nursing care while recognizing how much trust patients and their families instill in our work.

  • Mentoring and coaching
  • Patient care planning
  • Recruiting and training
  • Clinical issues understanding
  • Resource allocation
  • Acute and rehabilitative care
  • Talented in minor surgery assistance
  • Broad medical terminology knowledge
  • Geriatric treatment knowledge
  • Medication and IV administration
  • Intake and discharge
  • IV drug therapy management
  • Diabetes management
  • Diagnostic tools experience
  • Staff Development and Precepting
  • Computerized charting specialist
  • Unit administration
  • Triaging patient concerns
  • Body mechanics knowledge
  • Medication administration expert
05/2017 to Current
Clinical Appeals Nurse Team Lead Parallon Business Solutions City, STATE,
  • Assists with staff communication, providing updates, resolving issues, setting goals and maintaining standards.
  • Meets with the Manager regularly to effectively communicate and resolve issues, set and prioritize goals and improve processes.
  • Reviews medical records to determine medical necessity and assist staff with clinical related questions.
  • Run appropriate reports and contacting insurance companies to resolve claims denied for clinical reasons.
  • Identify coding or clinical documentation issues and works to correct the errors in a timely manner.
  • Identify problem accounts and escalate them as appropriate.
  • Provides introductory and ongoing training and education to Clinical Appeals staff to ensure that policies and procedures are followed.
  • Maintains established departmental policies and procedures, objectives, patient and customer service policies.
  • Assists with payroll activities for team members (i.e., time cards, edit sheets).
  • Assists manager with development and implementation of project and department action plans.
10/2016 to 05/2017
LPN-Telemetry Nurse John Randolph Medical Center City, STATE,
  • Provide therapeutic and administrative services for the care of the patient, in support of HCA ethical principles and values.
  • Assessing, planning, implementing, evaluating, and documenting all aspects of patient care.
  • Communicate effectively and maintain therapeutic relationships with patients, families, physicians, and staff.
  • Evaluate patients’ signs and symptoms, and record and report results.
  • Set priorities and modify patient care in response to changing conditions by utilizing problem solving skills and exhibiting good judgement.
  • The Towers Assisted Living Retirement Community- LPN Charge Nurse- Grove1 Memory Care Unit.
08/2015 to 10/2016
LPN- Memory Care Charge Nurse The Towers Assisted Living Retirement Community City, STATE,
  • Performing safe medication administration, completing wound assessments and treatments, implementing, and evaluating orders to ensure safe patient care.
  • Communicate and collaborate with patients, families and the interdisciplinary healthcare team to achieve quality patient-centered care.
  • Safely operate/handle medical equipment.
  • Effectively prioritize patient care as well as assisting with patient transfers and discharges.
  • Document patient care in Point Click Care documentation system.
08/2012 to 08/2015
Cashier and Customer Service Representative Martin’s Food Markets City, STATE,
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Assist customers by providing information and resolving their complaints.
  • Answer customers' questions, and provide information on procedures or policies.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trashcans.
  • Assist with duties in other areas of the store, such as monitoring pricing, bagging and carrying out customers' items, and safely operating machinery.
  • Supervise others and provide on-the-job training.
Education and Training
Expected in
Associates degree: Nursing
John Tyler Community College - Chester,
Expected in 05/2015
Technical Diploma: Nursing
Chesterfield Technical Center - Chesterfield,
Expected in 05/2014
High School Diploma:
Thomas Dale High School - Chester,
  • American Heart Association, Healthcare Provider BLS/CPR Certified (Adults, Children & Infants)
  • Basic Rhythm’s certification
  • Multi-State Privilege License to Practice as a Licensed Practical Nurse

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School Attended

  • John Tyler Community College
  • Chesterfield Technical Center
  • Thomas Dale High School

Job Titles Held:

  • Clinical Appeals Nurse Team Lead
  • LPN-Telemetry Nurse
  • LPN- Memory Care Charge Nurse
  • Cashier and Customer Service Representative


  • Associates degree
  • Technical Diploma
  • High School Diploma

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