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Highly-focused Medical Clinic Technician adept in records management and healthcare coding. Effectively manages multiple projects at once with efficiency and professionalism. Highly-dependable individual with sound understanding of medical laws and ethics. Superior communication and organization skills. Possessing personable, honest and compassionate demeanor. Medical Office professional educated in HIPAA-compliant data management and medical terminology. Possessing strong skills in accounting, communications and billing and coding. Bilingual and logical with 15 years of related experience.
- Information tracking
- Customer interaction
- Health and safety regulations
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- Deadline compliance
- Document preparation
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09/2015 to Current Clinic Technician Eye Specialty Group – Southaven, MS,
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
01/2013 to 09/2015 Pharmacy Technician Hearst Communications – Dallas, TX,
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Prepared prescription transfers to other pharmacies.
- Transmitted daily bulk orders to maintain inventory levels.
- Verified insurance benefits to refill medications by examining formularies and calling insurance companies for exceptions.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Received, reviewed, dispensed and labeled over 150 prescriptions daily.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Improved drug inventory management procedures to reduce overhead and eliminate backorders or overstock.
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Prepared prescription labels, promoting accuracy in medication administration and dosing.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Checked medications for content, accuracy and completeness of all drug packaging and labeling.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Communicated with insurance companies for billing purposes.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
11/2006 to 01/2013 Pharmacy Technician Hearst Communications – Des Moines, IA,
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Prepared prescription transfers to other pharmacies.
- Transmitted daily bulk orders to maintain inventory levels.
- Processed prescriptions in WeCare, checking against known patient allergies.
- Flagged potential drug interactions and allergies to prescribed medications for patients of all health conditions and age ranges.
- Verified insurance benefits to refill medications by examining formularies and calling insurance companies for exceptions.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Improved drug inventory management procedures to reduce overhead and eliminate backorders or overstock.
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Prepared prescription labels, promoting accuracy in medication administration and dosing.
- Teamed with peers, technicians and other pharmacists to prioritize and complete orders.
- Used 8-point check system to verify labeled prescriptions.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Checked medications for content, accuracy and completeness of all drug packaging and labeling.
- Communicated with insurance companies for billing purposes.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Expected in 06/2004 High School Diploma:
Dan River High School - Ringgold, VA
GPA:
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