Results-oriented Administrator with expertise in driving financial health and business development for 15+ years in a government /healthcare administrative setting. Strong operational manager with strengths in ensuring high customer satisfaction and consistent revenue growth. Great project manager with superb communication and interpersonal skills. Knowledge, Skills and Abilities: Knowledge of program analysis, management and evaluation methodologies, including the organizational theories and research principles necessary to perform broad, far-reaching studies impacting regional and agency operations Knowledge of qualitative and quantitative techniques to analyze the effectiveness and efficiency of assigned programs Strong in data synthesis, customer service, oral communication, program assessment, and project management Knowledge of agency regulations, policies, processes and procedures, including Federal laws and regulations, Executive Orders, and agency directives pertaining to designated program areas. Ability to facilitate teamwork, promote effective organizational dynamics and communicate effectively with all team members in order to gather information and respond appropriately to any given situation Ability to collaborate with a broad spectrum of stakeholders in recommending policy and procedural changes related to use and implementation of projects Ability to identify problem areas, conduct studies, analyze findings, and make recommendations on substantive operation programs Strong budgetary operations planning and implementation skills, financial management and analysis Knowledge of and ability to utilize computer software programs such as Microsoft Suite, SharePoint, TeleHealth technology software and hardware, assistive technology, and virtual meeting software (NetMeeting, LiveMeeting, Communicator) Strong oral and written communication skills for positive and effective networking with internal and external stakeholders to meet the needs and requirements of all involved parties.
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