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clinic manager resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices, looking to apply 6 years of naval medical experience. Skilled in managing patient interactions and simplifying medical jargon while performing with grace and efficiency in high-pressure situations. Well-versed in all elements of patient care, including assessments, care plan initiation and education.

Skills
  • Policies and procedures
  • Scheduling
  • Patient flow
  • Patient relations
  • Records management
  • Critical thinking
  • Tech-savvy
  • Multitasking and prioritization
  • Educating patients
  • CPR
  • Venipuncture
  • Cleaning and suturing wounds
  • Medical terminology
  • Emergent care
  • Vital signs assessment
  • Lab specimen collection
Experience
07/2022 to Current Receptionist Advanced Urology | Snellville, GA,
  • Answered and directed incoming calls using multi-line telephone system.
  • Updated and recorded customer or client information to maintain accounts.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Processed payments and updated accounts to reflect balance changes.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Educated patients about medications, procedures and physician's instructions.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
05/2019 to 02/2022 Clinic Manager Lee Health | Cape Coral, FL,
  • Assisted in hyperbaric medicine and treatment tables, under the supervision of Diving Medical Officers and Technicians.
  • Completed detailed and efficient assessments of each patient to support development of multidisciplinary treatment plans.
  • Created and implemented policies and procedures for effective practice management.
  • Complied with OSHA and HIPAA regulations.
  • Coordinated and organized patient records for maximum efficiency.
  • Mentored and coached interns and newly hired team members on office procedures and computer systems.
  • Developed relationships with healthcare providers to sustain strong referral pipeline.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
05/2017 to 05/2019 Emergency Department Technician Tak Communications, Inc. | Eagan, MN,
  • Helped nursing staff provide quality, competent patient care for diverse emergencies.
  • Monitored patients for signs of distress or decompensation and alerted staff of emergency situations.
  • Worked alongside doctors and nurses to provide supplies, instruments and equipment for procedures.
  • Tracked patients' vital signs, treated wounds and collected samples to free up nurses and physicians for more advanced work.
  • Assisted with fitting patients for casts, crutches and other medical devices.
  • Prioritized care based on clinician orders and current patient symptoms to optimize resource utilization.
  • Assisted with CPR and airway clearing procedures during emergencies.
  • Responded to cardiac monitor alarms and other codes requiring immediate response.
  • Collected blood samples for lab analysis to diagnose disease or screen for health problems.
  • Stocked and replenished patient care areas with appropriate supplies.
  • Applied and educated patients on orthopedic devices like crutch walking.
  • Triaged patients to award priority to patients with more severe complications.
  • Adhered to local, state and federal guidelines and accrediting agency regulations.
  • Administered non-medication IV fluids and maintained IV flow rates.
Education and Training
Expected in 04/2017 to to Hospital Corpsman | Medical Assistant Medical And Education Training Campus, Fort Sam Houston, TX, GPA:
Expected in 06/2011 to to High School Diploma | Perry High School, Gilbert, AZ GPA:
Expected in to to Certified | Personal Trainer NSCA, , GPA:
  • Expected completion Summer 2023

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Resume Overview

School Attended

  • Medical And Education Training Campus
  • Perry High School
  • NSCA

Job Titles Held:

  • Receptionist
  • Clinic Manager
  • Emergency Department Technician

Degrees

  • Hospital Corpsman
  • High School Diploma
  • Certified

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